I am constrained to report here of my unpleasant experience with Access Bank. Precisely on the 15th February, 2023 at 9:19am Access Bank deducted the sum of =N=53,000(Fifty-three thousand Naira) from... See more
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See what reviewers are saying
This bank have so many corporate thieves. If you don't want to loose your money , stay away from this bank if you're not domiciled in Nigeria. Access Bank is the worst bank. You could log in one day... See more
Good Morning I visited the faulks road branch in Aba Abia state headed by Idam Francis and I honestly wasn't impressed. I brought in some cash to be deposited and was directed to the bulk room.... See more
I have never seen such an unreliable company as Access Bank Plc in my life ever. This company is so unreliable, the staffs are all reluctant to work, the hospitality is like that of a concentrat... See more
Company details
Information provided by various external sources
Access Bank plc, commonly known as Access Bank, is a Nigerian multinational commercial bank, owned by Access Bank Group.
Contact info
Danmole Street 999c, Lagos, Nigeria
- accessbankplc.com
I have never seen such an unreliable…
I have never seen such an unreliable company as Access Bank Plc in my life ever.
This company is so unreliable, the staffs are all reluctant to work, the hospitality is like that of a concentration camp.
Basically nothing works. I've sent tonnes of emails asking for help with some bank issues. No reply. Not even one.
Tried chatting them online. I legit waiting for more than 2 hours, till some punk agent decided to log in after he/she finished fooling around.
Access Bank Plc has no regards for their client. They treat us with the lowest priority even.
I mean, they dont even deserve a star
no service mentality and no hospitality…
no service mentality and no hospitality culture . ignorant of what their customers want.
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