Absolute Domestics Reviews 1,870

I am extremely disappointed with the service from Absolute Domestics. The experience has been very unprofessional and frustrating.

For the past two months I have not had a regular cleaner, despite being assigned several different cleaners during that time. Many of them either leave the company shortly after being assigned or simply do not show up for the scheduled clean, with no explanation.

Communication from their customer service team is extremely poor. We always have to call them ourselves to ask for updates, as they rarely communicate proactively. Complaints do not seem to be taken seriously, and there is no sense of urgency in resolving the issue.

Another concern is security. Some cleaners have come to our house to inspect the property and discuss the job but never returned for the actual clean. Allowing strangers into your home who then disappear without any follow-up is very concerning.

After two months without a cleaner, the only response we received was a casual phone call informing us of the situation, with no immediate solution offered.

Overall, this service has caused more stress than convenience, and I cannot recommend them if you are looking for a reliable and professional cleaning service.

There was some miscommunication until one hour in, the priority was to clean the bathrooms and kitchen for a deep clean in 3 hours but the at the standard this was being cleaned at was below average. Jennifer was amazing, Richard was merely invisible his work was awful. After complaining to Andy about this we ended up getting another clear, this also made the whole process very confusing as we booked cleaners through absolute domestic but were dealing with sparkly cleaning ? Anywho after much back and forth we came to the agreement that please take your time and do a deep clean even if it takes 5 hours, we’ll pay it we just want a good deep cleaning done, attached are photos left behind from the deep cleaning

Our cleaner Mandy was thorough, quiet and unobtrusive. We are very happy to continue with her service.

Xavier has been the best cleaner!
I have had a few. Absolute domestics has been really responsive to my needs.

Gawranga, I’d highly recommend her . I am very happy with the results. She was very professional and helpful and very knowledgeable and experienced with cleaning. Looking forward to having Gawranga back in my house.

I had a cleaner come to my house and barely cleaned, was dressed casually, and stole a designer handbag from me and the agency did nothing!
The next cleaners stole money from my emergency stash ($1k) but because I didn’t have a camera, I couldn’t have them arrested. The agency did nothing!
I found an independent cleaner on Google who has been amazing and actually cleans, so I would NOT recommend anyone that Absolute Domestics sends. They’re useless at cleaning and steal.

Totally wastage of money not provided full service would not recommend at all

Easy booking process and we were matched with a great cleaner!

Our cleaner, Clare, was amazing. And the whole process at Absolute Domestics was so easy.

Nack was fantastic. The house has never looked better, and we can't wait to have her back!

We have been very happy with the work that Jinnipa has been doing. The house looks amazing and would recommend her highly.

Prasad truly did an amazing job with our home clean! He was very thorough, very polite, very efficient and paid attention to detail! He genuinely did such an amazing job and left our home looking absolutely spotless, my partner and I just wanted to not only praise your company for ensuring this is the standard but also praise Prasad for cleaning our home so amazingly! We truly appreciate it so much! We have booked in next fortnight with Prasad and will definitely be booking him for our regular fortnight home cleans!

I have been using Absolute Domestics now for over a year and Yeika our cleaner is amazing. I don't even need to leave instructions she looks around and decides what she will clean each week. Very reliable, honest and friendly. If you want to get some time back Yeika is your lady.

I was talking to a friend who recommended her own cleaner. Gabrielle (Gabby) works for Absolute Domestics and a fortnight later she was working for me! We are very happy. She's a no-fuss, too-easy kind of cleaner and I have I the past known "I don't do that!" sort of cleaners. So yes, you have to still be connected to a cleaner that is right for you. Lucky us!

So Angela is our third Cleaner in 6 weeks and all i can say is third time is a charm. Angela got in and got the clean done and too a very good standard, my wife was very happy.
So glad to have Angela as our new full time cleaner.

I have been a client of Absolute Domestics for over 20 years. Very happy with the service. Aisha is fantastic, very professional, reliable and does a terrific job. She is a trusted part of keeping our household organised and clean!

I've been working for Abdom for many years and they're terrific people to work for. The work's always available and they're very helpful and always there for you.

Kushani was wonderful. Her cleaning ability was excellent. She was very polite and friendly too

I have a very busy and messy house but nothing was too much trouble or stress for Melody. She was calm, efficient and very hard working. I felt she took great pride in her work. Very happy customers

I booked and paid USD 260 for a three-hour deep cleaning service. One week before the appointment, I clearly requested in writing that the cleaning include inside cupboards, the microwave, and other deep-clean items. I was told that if it required more time, that would not be a problem.
However, the service provided was not a deep clean. The cleaners left after approximately 1.5 hours. Several areas were either not cleaned at all or were poorly cleaned, including the bedroom carpet (not properly vacuumed), inside cupboards, inside the oven, under the couch and TV table, under the coffee mat, and sections of the kitchen counter. These are basic expectations for a deep cleaning service.
Based on the company’s website, deep cleaning includes hard-to-reach areas and inside appliances. What I received was general surface cleaning.
When I raised the issue, I was told these items were not mentioned on the day — despite having provided the request in writing a week in advance. I was refunded only USD 60. This means I paid USD 200 for 1.5 hours of regular cleaning.
The issue was not properly resolved, and no appropriate refund was made to reflect the difference between a partial/general clean and the deep clean service that was advertised and booked.
Very disappointing experience.