I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
there is no place to attach a document after filling the absence
Company replied
Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.
Company replied
Company details
About absence.io
Written by the company
English
absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.
Our intuitive software combines four essential features in one platform:
We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.
Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.
With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.
---------------------------------------------------------
Deutsch
absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.
Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.
Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.
absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.
absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.
Our intuitive software combines four essential features in one platform:
- Leave management
- Time tracking
- Digital personnel files
- Expense and travel reimbursement
We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.
Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.
With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.
---------------------------------------------------------
Deutsch
absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.
Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
- Abwesenheitsverwaltung
- Zeiterfassung
- digitale Personalakte
- Spesen- und Reisekostenabrechnung.
Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.
Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.
absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.
Contact info
Landshuter Allee 49, 80637, Munich, Germany
- +49 89 143777477
- hello@absence.io
- absence.io
4.2
Great
548 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always super easy to use
Always super easy to use. Always had to email or use an Excel sheet when taking days off...this makes things incredible easy.
17 October 2022
Unprompted review
Reply from absence.io
Hello Alexander,
we are happy to hear that we can help you with the daily business tasks!
Best,
your absence.io team
Best calendar app
17 October 2022
Unprompted review
Reply from absence.io
Hello,
thank you for the amazing feedback!
Best,
your absence.io team
Very easy to use
14 October 2022
Unprompted review
Reply from absence.io
Hello Richard,
we are very happy to hear that you like our tool!
best,
Lara
Intuitive & smooth tool
Intuitive and smooth tool, easy to use, great and fast support, thanks!
13 October 2022
Unprompted review
Reply from absence.io
Hello Patrick,
thank you so much for the amazing feedback!
Best,
your absence.io team
Highly Recommended
Easy to use. Easy to modify to suit our requirements. Goodbye Excel sheets and Wallcharts.
13 October 2022
Unprompted review
Reply from absence.io
Hello,
we are happy to hear that you like our software and use of it!
best,
your absence.io team
Very easy to use tool.
13 October 2022
Unprompted review
Reply from absence.io
Hello,
thank you so much for the nice feedback!
Best,
your absence.io team
Generally Very Good
I generally like the Absence annual leave booking system as it is simple to use but still very effective.
12 October 2022
Unprompted review
Reply from absence.io
Hello Kenneth,
thank you for the amazing feedback!
Best,
your absence.io team
Worst user experience ever
the interface is cumbersome. There is no way to plan recurrent events. I think they should study a better UX perhaps copying from Google Calendar
12 October 2022
Unprompted review
Reply from absence.io
Hello Sandro,
we are really sorry to hear that you do not like our software. We are always trying to improve our system and are already working on adding recurring absences. We would love to get further feedback from you about what is missing for you, so we can adjust that.
Best,
your absence.io team
Stop pestering me for feedback.
Stop pestering me for feedback.
I just want to use your tool that my company purchased - leave me alone to get on with my job.
12 October 2022
Unprompted review
Reply from absence.io
Hello James,
we are sorry to hear that - we will not bothering you anymore. We hope that you like our software itself anyway.
We are very sorry - best,
your absence.io team
Product Suggestion
I think there should be an option to select a timeline and put vacation days in it as a single chunk of vacation. For example - I am selection an timeframe of 1st to 31st December.. I am taking Mondays and Fridays off for first three weeks and then entire week from 23rd onwards.. Currently I have to apply 4 separate vacations for each Monday and Friday and then another week.. This is slightly annoying for applying and approving..
12 October 2022
Unprompted review
Reply from absence.io
Hello Nikola,
thank you for your feedback!
Best,
your absence.io team
Reply from absence.io
Hello Melissa,
thank you for the nice feedback!
Best,
your absence.io team
Excellent
I needed support and got that immediately with very kind and helpful answers.
Great team - great product - easy to understand and to use
16 August 2022
Unprompted review
Reply from absence.io
Hello Birgit,
thank you so much for the great feedback - we are always keen to help!
Best,
your absence.io team
Using abesence.io made tracking…
Using abesence.io made tracking absences much easier for us. We are a small company and chose the option to track holidays and sick leave. Its nice that you can choose which feature you want to pay for, cause we do not have the need for heavy HR software. With absence.io the process was very smooth, with the communication and also how to handle the it online. Very intuitive. keep on going guys!
13 June 2022
Unprompted review
Reply from absence.io
Hello Cathrin,
thank you so much for the great review! We are happy to hear that you like our software so much - we are trying our best to improve even further.
Best,
your absence.io team
Absence.io has made my life and the life of the team so much easier
As an HR I think Absence.io has made my life and the life of the team so much easier!!! We love the system, even though we are still getting to know it. I am pretty sure this is a long term solution! Thank you Absence.io team for your efforts.
9 February 2022
Unprompted review
Reply from absence.io
Hi Genevieve,
Thanks for the awesome review! We are happy to hear that we have made your life easier :)
Best,
your absence.io team
No way to received an advertissement if…
No way to received an advertissement if someone forgot to stop the clock, for exemple
9 February 2022
Unprompted review
Reply from absence.io
Hello Milenia,
Thanks for your review - we are always looking to improve our software, so your feedback is duly noted!
Kind Regards,
your absence.io team
Austrian labor law not completely fulfilled
The tool itself looks good, is easy to use and suits startups very well. However, there is no option to save the time recordings in a legible form as a PDF. The Labor Inspectorate or tax auditors in Austria will not accept reports in Excel format.
25 January 2022
Unprompted review
Reply from absence.io
Hello Sophie,
Thanks for your feedback!
It is possible to export the data in excel in our app. If needed you can convert our excel-sheets to an pdf afterwards (respectively save the file as an pdf).
Feel free to contact us at hello@absence.io for more suggestions and comments regarding our software.
Have a great week,
your absence.io team
Excellent Product and Service
I have been working with Absence for approx 8 years across different companies and would recommend their product and service very highly.
23 November 2021
Unprompted review
Reply from absence.io
Hey Kim,
Thank you for the awesome feedback and the recommendations! And of course thanks for your loyalty! Happy to hear that you like the software and it fits for the different companies!
Best,
your absence.io team
Excellent tool & support!
15 November 2021
Unprompted review
Reply from absence.io
Thanks you so much for the great review!
Have a great week,
your absence.io team
Entering time off is an excellent…
Entering time off is an excellent experience. I do find navigating the interface difficult and it often frustrates me.
6 June 2018
Unprompted review
Reply from absence.io
Hey Rocky,
Thanks so much for the great review! We're always looking to improve our app so that users like you can have an enjoyable experience when using absence.io. Therefore, please feel free to email hello@absence.io and describe to us what you find difficult to navigate. Hopefully we'll be able to address your issues!
Have a great week,
your absence.io team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.