absence.io Reviews 548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting its ease of use, intuitiveness, and straightforward design. Many people find the tool minimalistic and super user-friendly, making tasks like vacation planning very convenient. The interface is often described as smooth and efficient, with everything working quickly and obviously. However, some people mentioned occasional UX issues that can slow down daily usage, such as difficulties with attaching documents after filling an absence or problems with dragging and dropping vacation dates. A few other people also felt that the login process could be time-consuming.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use, intuitive... See more

Website

Consumers find the website experience to be ambiguous. Many users praise the super easy, user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more

Company replied

Rated 5 out of 5 stars

Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.

Company replied


Company details

  1. Software Vendor
  2. Recruitment Service
  3. Software Company

About absence.io

Written by the company

English

absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.

Our intuitive software combines four essential features in one platform:
  • Leave management
  • Time tracking
  • Digital personnel files
  • Expense and travel reimbursement

We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.

Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.

With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.

---------------------------------------------------------

Deutsch

absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.

Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
  • Abwesenheitsverwaltung
  • Zeiterfassung
  • digitale Personalakte
  • Spesen- und Reisekostenabrechnung.


Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.

Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.

absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.

Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simple to use

Simple to use, no thrills, but does what is has to.

9 November 2022
absence.io logo

Reply from absence.io

Hello Ralph,

thank you for the feedback!

best,
your absence.io team

Rated 4 out of 5 stars

Request for vacation time

It was not exactly clear to me how to ask for vacation time. I figured it out though.

9 November 2022
absence.io logo

Reply from absence.io

Hello Debi,

thank you for the feedback! Feel free to contact our customer support at hello@absence.io if you have any questions. We are trying to give you a good experience with a userfriendly tool.

best,
your absence.io team

Rated 2 out of 5 stars

I don't like the way months are shown

I don't like the way months are shown, it should look more like Google calendar

9 November 2022
absence.io logo

Reply from absence.io

Hello Heloisa,

thank you for the feedback! Have you tried the layout of the team calendar and the personal one? They are still different to the google one, but we are trying to display the absences as easy and good as possible.
Maybe you like our google integration so you can check your absences in your google calendar view.

Best,
your absence.io team

Rated 3 out of 5 stars

Works great!

Works fine !

Only detail is: when searching person/coworker is a bit slow, even in my company group which is less than 50 members

8 November 2022
absence.io logo

Reply from absence.io

Hello Sergio,

thank you for the feedback! Sometimes the software runs a bit slow if the wifi connection is not good - as we are a online tool. But we will check that for your account!

best wishes,
your absence.io team

Rated 5 out of 5 stars

Great platform

Its a very well organized platform that allows you to easily organize your absences.

8 November 2022
absence.io logo

Reply from absence.io

Hello Luka,

thank you so much for the amazing feedback!

Best wishes,
your absence.io team

Rated 5 out of 5 stars

Good

Très bon service

7 November 2022
absence.io logo

Reply from absence.io

Hello Patrice,

thank you for the feedback!

best wishes,
your absence.io team

Rated 5 out of 5 stars

Useful tool for managing our team…

Useful tool for managing our team holiday allowances, the capacity report and approval system are particularly useful for forward planing.

7 November 2022
absence.io logo

Reply from absence.io

Hello,

thank you so much for the amazing feedback!

best wishes,
your absence.io team

Rated 5 out of 5 stars

Easy to use

The process of applying for a leave is easy and from the calendar view I can easily see how many days I have enjoyed the leaves for.

4 November 2022
absence.io logo

Reply from absence.io

Hello Kazi,

thank you for the good feedback! We are always trying our best to create a good user experience!

Best,
your absence.io team

Rated 3 out of 5 stars

Vacation Rollover from 2022 to 2023

I have 5 vacation days left from 2022 and I want to take 3 on 2022 and 2 on 2023, but the app is taking 3 days out of my 5 days from 2022 and 2 days out of my 10 days of 2023

3 November 2022
absence.io logo

Reply from absence.io

Hello Juvenal,

thank you for the feedback. As we are still in 2022 the absences for 2023 will be deducted automatically from the allowance of 2023, as you could put in more absences in 2022 with the current allowances for this year. So at the end of 2022 the residual will be taken over to the allowances of 2023 and will be calculated correctly as residual that can be used (or is already used for existing absences in 2023).

Best wishes,
your absence.io team

Rated 2 out of 5 stars

It is pretty complex to enter time…

It is pretty complex to enter time tracking for a day with multiple breaks.

2 November 2022
absence.io logo

Reply from absence.io

Hello Jan,

thank you for the feedback!
We are very sorry to hear that you think our timetracking is too complex. As it is setup to track times with clocking -in/-out the breaks will be displayed as you use the pause and play buttons in our software for the timetracking.

Best wishes,
your absence.io team

Rated 2 out of 5 stars

Buggy

Buggy: Settings of vacation days differ from what's shown in the calendar and UI is not intuitive.

2 November 2022
absence.io logo

Reply from absence.io

Hello Eve,

thanks for your feedback!
I'm sorry to hear that you do not like (I assume our integration with the outlook or google calendar). We are always trying to improve all our features and make them as intuitive as possible so we would love to get some more feedback from you on that. Feel free to contact us at hello@absence.io.

best,
your absence.io team

Rated 5 out of 5 stars

Ease of use

Ease of use. Simple. Not complex.

31 October 2022
absence.io logo

Reply from absence.io

Hello Robert,

thank you for the feedback! We are always trying to create a userfriendly and intuitive experience!

Best wishes,
your absence.io team

Rated 5 out of 5 stars

Nice software

A good software. Easy to use

31 October 2022
absence.io logo

Reply from absence.io

Hello Kay,

thank you for the feedback!

best,
your absence.io team

Rated 3 out of 5 stars

It's simple to book holiday and…

It's simple to book holiday and sickness, but visibility through reporting lines is difficult, if not impossible. It needs to have a way for you to able to setup up our own preferences the information for your reports.

30 October 2022
absence.io logo

Reply from absence.io

Hello Christopher,

thank you so much for your feedback!
We have improved our reporting section in the last month so you can easily choose the columns needed for each reports on top of all the filter option. Feel free to check the columns in your reports before exporting them - so you can easily set up your own preferences.

best wishes,
your absence.io team

Rated 5 out of 5 stars

Clear

It is a well organized and well informed system.

27 October 2022
absence.io logo

Reply from absence.io

Hello Aigul,

thank you so much for the nice feedback! We are always trying our best to help you to stay organized.

best wishes,
your absence.io team

Rated 5 out of 5 stars

Lean and useful

Absence.io makes it really easy for me to manage my own absences and those of my team. I appreciate that it's so lean that I always get the information I need at first glance.

19 October 2022
Unprompted review
absence.io logo

Reply from absence.io

Hello Fabian,

thank you for the amazing feedback! We are always trying our best to make life a bit easier for you!

best wishes,
your absence.io team

Rated 5 out of 5 stars

Good

there is one thing i cannot do:
put working from home for the whole day and also for e.g. 2 hours, during this time, 2 hours child care.
the rest is really amazing

19 October 2022
Unprompted review
absence.io logo

Reply from absence.io

Hello Agnieszka,

thank you for the feedback!
It is possible to put in HomeOffice for a whole working day or add absences only for a couple of hours. You just need to adjust the settings for that in your account. We would love to help you to set that up correctly in your account - please send us a message at hello@absence.io so we can check together.

best wishes,
your absence.io team

Rated 3 out of 5 stars

Its cheap and it works

Its cheap and it works. A bit clunky though and not particularly user friendly. If you can deal with the interface then it makes a cost effective absence monitoring tool for small business and is far better than a spreadsheet.

14 October 2022
Unprompted review
absence.io logo

Reply from absence.io

Hello,

thank you for the feedback!
We are always trying to improve our software, so we would love to get more information about your feedback. Feel free to contact us at hello@absence.io.

best wishes,
your absence.io team

Rated 5 out of 5 stars

easy to use with no training

17 October 2022
Unprompted review
absence.io logo

Reply from absence.io

Hello Mallory,

thanks for the nice feedback! We are always trying to improve the system to be as intuitive as possible for our users!

Best,
your absence.io team

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