Abri Reviews 1,552

Honestly cannot thank Casey and Keith enough when we had an emergency callout on Saturday. The hot water pipe burst underneath our bathtub and we ended up having water flood into our frontroom. Both C... See more

Matt was extremely efficient during the maintenance required to repair my damaged external patio door. He arrived promptly, knew exactly what part was required. He then set off to obtain the part... See more

⭐️⭐️⭐️⭐️⭐️ Fantastic Service from Abri Abri have always carried out work in our home to a really high standard. Communication is always clear, and we’re kept up to date every step of the way. The t... See more

⭐ 10/10 Review for Caio Mendes De Paula – Customer Experience Advisor ⭐ I’d been struggling for over three months to set up my energy account at Octavia Flats due to confusion with Switch2. Every t... See more

I had two recent appointments one plumber and one electrician. They were both extremely professional approachable and experienced in their work. Each explained how the job was to be done and how long... See more

I recently had a kitchen light fitting replaced and the young man was super efficient, and polite. He cleaned up the slight mess afterwards. Charming chap. Thankyou. I also had the boiler serviced a... See more

The call handler Andrew Was very sweet kind knowledgeable helpful and above all professional,, Helping me sort out more than one issue and the outcome was very good and pleasant Excellent outcome!... See more

Arron from Abri Bracknell came out on two occasions to try to fix our shower then to replace it as it was not fixable. The work was completed to a very high standard. Timing was efficient from start t... See more

Mark, an Electrician, came to repair a faulty socket and I found him to be friendly and courteous. He quickly assessed the problem and explained what needed to be done. Mark carried out the repair eff... See more

Hi there, I actually had an appointment booked for today which was for the kitchen carpentry. I didn’t notice one of Abri’s consultant tried to come but then I called customer service, Hana, what a... See more

Complaint about a driver in one for your vans - she pulled out on me on a 40mph road causing me to have to break suddenly. She was then swerving and didn’t bother using her indicators. When I came alo... See more

I was speaking to Will G from Abri Contact Centre who was just exceptional. He picked up the phone just before their offices closed on a FRIDAY 4:50PM!, answered the call, listened to my concerns an... See more

Without a doubt, the Professional approach from Steph and the Team is simply outstanding. Every Department that I have come across have been superb. Craig, the Garage King, who like a Wizard can m... See more

Stuart came out following a leak at my property. He took time to explain what the job would entail and went above and beyond and even done patch repair afterwards as he advised if I had the time toda... See more

My garden fencing was damaged due to winds. Reported it and was given a date for inspection Lee came round inspected it, went off to get the panels and came back straight away to replace it, done a gr... See more

Extremely unhappy. I have been without any water pressure and hot water for 2 weeks in my bathroom. Now there is a blame game between Abri and Thames water without any resolve. I have been unable... See more

Awful!! Ongoing issues with no direct contact for on going issues in the building. We have to wait weeks for work men to come to complete half a job. Even with numerous complaints issues still hav... See more

Nikki , was, polite, respectful. She ensured everything was running okay, the gas boiler, the carbon monoxide alarm, heating and water...she didn't mind when I showed her a short video of my daughte... See more

Carla was really helpful and polite. I was amazed by her phone call regarding the outstanding issues, I have never had any follow-up calls ever before and she is going to ring me next week with a upda... See more

We called abri customer services about a current issue with our boiler, Mandy was very helpful and made sure that she got hold of the correct team for our issue and was very kind and putting 110%, giv... See more

I have been a tenant with abri for 24 years and in that time. I have a lot of communication with them and can say honestly that they have been brilliant in every way. They have been extremely helpful... See more

Gloria really listened to all my repair requests. There and then Gloria contacted contractors and came back with dates. It cheered my day up just by someone listening to me. Thank you Gloria I ho... See more

Jay attended my home to do a job for me and I found him extremely polite pleasant young man he went out of his way to make sure I was happy with the outcome he treated me and my home with great respec... See more

Rang today as had a toilet query. The man was brilliant, he wasn't sure himself, so gave me the name armitage shanks as needed something looked up. Well the first toilet I found was mine. Thank you fo... See more

Thank you very much again to Abri for going above and beyond to help me today. A small job turned out to be a little more difficult than expected but Chris carried on and made sure that I was saf... See more

Jane from Bracknell, just wanted to say about the excellent work Tony did when he came to fix our boiler. He was very polite and looked into everything and found the problem. He explained what he was... See more

Abri customer services are always very helpful and polite and try to make appointments for when I am available. Recently iv had a few workmen round to do certain jobs and they have all been very goo... See more

I use the community pantry and treat myself to a coffee from here when I work from home. Everyone who works/volunteers here are lovely and welcoming. The food and drinks are hot, fresh, and tasty... See more

Spoke to Laura for over 10 minutes, she was extremely friendly & very helpful. Would highly recommend her customer service skills as she came across as being very professional.

Every customer service agent is very kind, however Abri does not help residents at Longwood Avenue SL3 with issues, there is a sign ,,residents carpark only" but strangers dump their vans here and Abr... See more

I have had excellent customer service from 3 exceptional members of staff who I cannot praise highly enough Their names are Evie, Bernadette and Anna They have all gone above and beyond and are a... See more

Just popped in for a coffee and muffin. Lovely relax atmosphere with staff very helpful and professional. Highly recommended to everyone and no doubt I will pop in again when in the area.

I'd like to praise clare caullay for her hard work and continuously doing everything in her power to fulfill everything that is asked of her. She's polite and caring. If she can't do something she... See more

I reported a possible leak in the loft to Abri. Patrick the plummer arrived to sort it and despite the fact the pipe burst in has hand what could have been a water disaster was averted. He was qui... See more

The guy who fitted my outside light was very polite and done a fantastic job. They guy from envirovent who done the installation of my vent system was very polite and professional. The surveyor from... See more

Train your staff or at least get grown ups in. Children should be playing with toys not trying to act like grown ups. The inexperienced of this country at the moment is diabolical. DONT CONTACT ME AGA... See more

Myles was very efficient. Listened to my concerns regarding the defunct light fitting. Investigated said light fitting and on inspection deduced that rain water might be getting inside so when fitting... See more

In our shed we had problems with lock for long time. Someone turned up but repair wasn't big success And thank to Scott Boulton intervention-on 7th January turned up MARK. Mark repaired our lock... See more

Aroon came to fix my light in batroom which was going off after 10 minutes been on despite me buying a new bulb light he came within the tome of the slot fix the problem in not time thanks

Been here a couple of times for coffee previously so decided to come and try breakfast. Wide variety of breakfast options and drinks. I had the full English breakfast which was very filling.

My brother’s health deteriorated and as he has no friends or family support in the area, it was a major concern for me (I live over 150 miles away). He regularly fell and his home at the time was no l... See more

On 13.11.25 Ryan came to do some plastering work and finished work was outstanding Ryan was amazing, friendly and knows what he does very happy with his work The best plasterer ever Pleas... See more

Very disappointed with Abri . I am not even with the housing association or council and I came home from work today to see that abri workers have blew mud and mess all over my property including... See more

I am very grateful to abri as I have had a few issues this month. I dont appreciate being accused of lying though. You asked for proof I purchased a new fridge freezer. I have sent proof but why did... See more

David came to my property on 2 occasions to help with plumbing and each time was polite and explained the issues. He fixed well within a good time frame and I haven’t had any plumbing issues since.... See more

I recently had need of the services of a plumber. I was so pleased that Abri sent Victor. The quality of his work was excellent, and he was also very professional and friendly. I would highly recomme... See more

I had a job interview with Abri five weeks ago, I was unsuccessful and was offered interview feedback which I accepted. Despite three, yes three emails to request this feedback, the interviewing manag... See more

Very professional with their work, fixed the problem in no time, the engineer was very respectful of my property, clean and tidy with his work. I had problems with my toilet flush but now it works li... See more

Very bad management. The truck of the company had been parked in the loading pot at our private residential court for more than three weeks. Email sent to ask to remove it asap but nothing has been do... See more

Im happy with the repair carried out on the boiler. It took roughly about an hour and same with the bathroom pull cord which took about roughly 15 minutes. I didn't wait long for them to visit. Quic... See more

Very grateful how my home was respected. Thank you Dave for your impeccable job, you did great work scraping the walls, sanding down then put this glue like paint and the knowledge you gave me in ho... See more

Suffer greatly with anxiety but James from customer contact made the whole experience easy. He was very polite & kind. Need more people like this.

Samantha lept into action when I contacted them in ab emergency after a water pipe burst and flooded my hallway. Having happened several times previously each year, Samantha was the first to have acte... See more

Had a leak with my toilet a lovely man Jordan came out on Christmas Eve to fix it turned out to be a quick easy job but he was very polite and professional