It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more
Company replied
I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more
Company replied
Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more
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Company details
Written by the company
Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.
Contact info
650 Dundee Road, Suite 150, 60062, Northbrook, United States
- (800) 201-2295
- customercare@abovelending.com
- abovelending.com
4.8
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Kristen Joyce was very helpful with…
Kristen Joyce was very helpful with filling out the application and the needed paperwork to go forward.
8 April 2026
Reply from Above Lending
Hi Brenda!
Thanks so much for sharing your experience, and a BIG congratulations on your approval!
We are so glad to hear that Kristin was helpful while guiding you through the application and paperwork. Our team members work hard to make the process as smooth and easy to understand as possible, and it is great to know she helped make that happen for you. We will be sure to let her and her manager know about your kind words.
If you ever have questions or need assistance along the way, we are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Peace of mind
Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect anything high when the whole point of going through these programs is to help get you out of debt and to a better credit score.
8 April 2026
Reply from Above Lending
Hi Anel!
Thank you so much for sharing your experience!...And a BIG congratulations on the positive steps you’re taking to tackle your debt and move closer to your financial goals.
We’re really glad to hear that Eleanor was knowledgeable, transparent, and supportive throughout the application process. That’s exactly the kind of experience our team members aim to provide, and we’ll be sure to let her and her manager know how much you appreciated her help.
We’re excited to be part of this journey with you and appreciate you trusting Above Lending along the way. If you ever need anything or have questions as you move forward, our team is always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Very friendly and helped me through the…
Very friendly and helped me through the process. I cant wait to be free from debt
7 April 2026
Reply from Above Lending
Hi Alejandro!
Thanks so much for taking a moment to share your experience, and congratulations on taking such a positive step towards reaching your financial goals!
We’re really glad to hear that our team member made the process friendly and helped guide you through everything along the way. Moments like this are exactly why we love what we do, and we’re excited to be part of your progress.
If you ever have questions or need anything as you move forward, we’re here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Patrick your representative from ny…
Patrick your representative from ny office was fantastic,
7 April 2026
Reply from Above Lending
Hi Lucy!
Thanks so much for taking a moment to share this, and a big congratulations on getting your loan across the finish line!
We're really glad to hear that Patrick made such a great impression and helped make the experience a positive one for you. We'll be sure to pass your kind words along to him and his manager. We know he'll be happy to hear it.
If you ever need anything or have questions along the way, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Andrea was my person that took care of…
Andrea was my person that took care of this. She was fantastic. She did not stop working on this until we finished the process. The was a problem with my email that we did work out. Thanks for a job well done.
7 April 2026
Reply from Above Lending
Hi Linda!
Thanks so much for sharing your experience, and congratulations on getting everything completed!
We’re so glad to hear that Andrea stuck with you through the entire process and helped work through the email issue along the way. That kind of dedication and follow-through means a lot, and it’s wonderful to know she made the experience a positive one for you. We’ll be sure to let Andrea and her manager know about your kind words.
If you ever have questions or need anything in the future, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Well informed and pleasant…
Well informed and pleasant representative. She took her time to explain everything thoroughly. There was no pressure.
31 March 2026
Reply from Above Lending
Hi Steven!
Thank you so much for taking a moment to share your experience, and congratulations on your approval!
We’re really glad to hear that our team member took the time to walk through everything with you and made sure it was explained clearly without any pressure. That’s exactly the kind of experience we aim to provide, so it’s great to know it made a difference.
If you ever have questions or need help down the road, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Reply from Above Lending
Hi Rhonda!
Thanks so much for sharing your experience, and congratulations on your new loan with Above Lending!
We're really glad to hear that Patrick took the time to walk through everything and make sure it all made sense. Having things explained clearly can make a big difference, and it’s great to know he made the process a positive one for you. We’ll be sure to let him and his manager know about your kind words.
If you ever have questions or need anything down the road, our team members are always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
They were careful to explain how it…
They were careful to explain how it helps my credit score and answered all of my questions.
31 March 2026
Reply from Above Lending
Hi Gail!
Thank you so much for taking the time to share your experience! And congratulations on the great progress you're making toward your financial goals.
We're really glad to hear that our team member took the time to walk through everything with you and answer all of your questions along the way. Making sure customers clearly understand how everything works and feel comfortable with the process is incredibly important to us, so it's wonderful to hear that came through in your experience.
If you ever need anything or have additional questions down the road, we're always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Kristin Joyce was amazing
Kristin Joyce was amazing. She made the process easy to understand and we got it set up very quickly. Thank you to Kristin for her excellent customer service and easy to understand explanations.
6 April 2026
Reply from Above Lending
Hi Jennifer!
Thank you so much for the wonderful review, and big congratulations on getting everything set up!
We’re so glad to hear that Kristin made the process clear and easy to understand and helped get things moving quickly for you. We’ll be sure to let her and her manager know about your kind words. They’ll be thrilled to hear it!
If you ever have questions or need anything along the way, please feel free to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re always here to help.
- The Above Lending Team
The whole process was fairly easy
The whole process was fairly easy. The one issue I had they talked me right thru it. I am very pleased with my experiance and would highly recommend
31 March 2026
Reply from Above Lending
Hi Liz!
Thanks so much for the kind review! We’re really happy to hear the process felt easy overall and that when you ran into an issue, our team member was able to walk you right through it. That’s exactly the experience we hope every applicant has.
We truly appreciate the recommendation, and congratulations on the progress you’re making toward your financial goals. If you ever have questions or need a hand with anything, please don’t hesitate to reach out to us at customercare@abovelending.com or (800) 201-2295. We’re always here to help.
- The Above Lending Team
Reply from Above Lending
Hi Michael!
Thanks so much for the review! We’re glad to hear the process felt fast and simple and that our team member made the experience a pleasant one for you.
We appreciate you choosing Above Lending and allowing us to be part of this step toward your financial goals. If you ever need anything along the way, our team members are always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
I didnt want that amount i tried to…
I didnt want that amount i tried to change it and i thought it would go to my bank.
6 April 2026
Reply from Above Lending
Hi Rhonda!
Thanks for sharing your experience. We’re really sorry for the confusion around the loan amount and where the funds were going.
With this type of loan, the funds are sent to your debt resolution program’s account to help move your enrolled accounts forward more quickly, rather than going directly to your bank. After settlements are completed and any debt resolution fees are applied, any remaining funds may be returned to you by the program if there’s a balance left.
That said, we’d be more than happy to take a closer look at your situation and walk you through how to request those funds back through your program if that’s what you’d like to do.
Please reach out to us as soon as possible at customercare@abovelending.com or (800) 201-2295 and we’ll help guide you through it.
- The Above Lending Team
I just started with Above Lending
I just started with Above Lending. The beginning process was extremely simple. Funds delivered quickly. Further stars are in the future.
30 March 2026
Reply from Above Lending
Hi James!
Thanks so much for the review, and welcome to the Above Lending family! We’re really glad to hear the start of the process felt simple and that your funds were delivered quickly. It’s great to know things are off to a smooth start.
We appreciate you giving us the opportunity to be part of this step forward, and we’re here to support you along the way. If anything comes up or you ever have questions, feel free to reach out to us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Process was quick and easy
Process was quick and easy. I had a few questions before signing, and Mike was very helpful and answered all my questions.
6 April 2026
Reply from Above Lending
Hi Dr. Amana!
Thank you so much for taking the time to share your experience! And congratulations on your new loan with Above Lending. We’re really glad to hear the process felt quick and easy for you.
It’s great to know Mike was able to step in and make sure all of your questions were answered before you signed. Taking the time to walk through the details and make sure everything is clear is exactly the kind of support our team members strive to provide. We’ll be sure to share your kind words with Mike and his manager as well.
If you ever need anything or have more questions along the way, we’re here to help. You can always reach us at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
The person I spoke with was very clear…
The person I spoke with was very clear about the loan and explained it very well. She was very pleasant and not patient in letting me make a decison on the loan.
5 April 2026
Reply from Above Lending
Hi Debbie!
Thank you so much for taking a moment to share your experience and congratulations on your approval!
We’re really glad to hear that the team member you spoke with explained everything clearly and gave you the time and space to make the decision that felt right for you. That kind of calm, no-pressure conversation is exactly what we aim for, so it’s wonderful to know it made a positive impression.
If you ever have questions or need anything down the road, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
True Gentleman
I had pneumonia, my voice kept fading in and out. Every step was a blessing. He gave me confidence and taught me new techniques on my phone. His assistance was amazing...WONDERFUL experience.
28 March 2026
Reply from Above Lending
Hi Juanita!
Thank you so much for sharing this. We’re so sorry you were feeling under the weather, and we hope you’re feeling much better now. Congratulations on your approval!
It means a lot to hear that our team member was patient, kind, and there for you every step of the way while your voice was fading in and out. We love hearing that he made you feel more confident, helped you with your phone, and turned the experience into such a positive one. Wonderful experiences like this are exactly what we hope for, and we’ll be sure to let him and his manager know just how much he meant to you.
If you ever need us, we’re only an email or phone call away at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Your representative
Your representative, Kevin, was very friendly and very patient helping me through the process.
3 April 2026
Reply from Above Lending
Hi Mary!
Thanks so much for the kind review. And a BIG congratulations to you on the amazing strides you're making towards reaching your financial goals!
We’re really glad to hear Kevin made the experience a positive one and took the time to patiently walk you through everything. Having friendly, supportive conversations like that can make all the difference when going through the process, and we’ll be sure to let him and his manager know you gave him a shoutout.
If you ever need anything along the way, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Extremely Professional
Everyone was very professional and accommodating. The approval process moved very quickly.
The only problem I had was with submitting the final paperwork. That was on me not Above Lending
4 April 2026
Reply from Above Lending
Hi Jane!
Thanks so much for taking a moment to share your experience. Big congratulations to you on getting approved and moving things forward.
We’re really glad to hear the process felt smooth and that our team members were professional and accommodating along the way. It’s also great to know the approval process moved quickly for you. And don’t worry, paperwork hiccups happen to the best of us, so we’re just happy everything came together in the end.
If you ever need anything or have questions down the road, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
Very transparent about everything and…
Very transparent about everything and explained it perfectly.
3 April 2026
Reply from Above Lending
Hi Isaac!
Thanks so much for taking a moment to share your review, and a BIG congratulations on taking the next steps with your Above Lending loan!
We’re really glad to hear everything was explained clearly and that the process felt transparent from start to finish. Making sure applicants feel informed and comfortable every step of the way is something our team members truly care about, so it’s wonderful to hear that reflected in your experience.
If you ever need anything or have questions down the road, our team is always here to help. You can reach us anytime at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
From the start of the phone call
From the start of the phone call, was a great experience. Everyone was very professional and friendly and understanding of my situation. The loan application process was like visiting with family members it was that personal experience. Thank you.
3 April 2026
Reply from Above Lending
Hi Bill!
Thank you so much for the great review...and congratulations on your new loan with Above Lending!
We love hearing that the experience felt that comfortable and personal. When the process feels more like chatting with family than going through a loan application, we know our team members are doing something right. It’s wonderful to hear they were friendly, professional, and took the time to really understand your situation.
Thanks again for sharing your experience with us. And if you ever need anything along the way, we’re always here to help at customercare@abovelending.com or (800) 201-2295.
- The Above Lending Team
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