Above Lending Reviews 4,570

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,058 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and extensive knowledge, making the loan application process smooth and understandable. Many highlight the exceptional customer service, noting that representatives are supportive, clear in their explanations, and dedicated to addressing all concerns. The overall service is described as excellent, with people appreciating the ease and efficiency of the process, from initial application to setting up payment schedules. However, some people were dissatisfied with aspects related to payment and the clarity of information provided. A few customers mentioned confusion regarding additional funds or felt that certain details, such as the tax implications of debt settlement or income verification requirements, were not adequately explained upfront.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Service

People report positive experiences with service. Customers praise the ease and efficiency of the loan... See more

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers appreciate the flexibility in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a bit overwhelming and gratitude to Beyond Finance for this opportunity. Andrea shared the information, gave me time to process my feelings and then took me step by step all the way to th... See more

Company replied

Rated 5 out of 5 stars

Elenore was very knowledgeable, transparent, and supportive throughout the application process. Interest rate is a bit high, but no different than what the banks already offer. its hard not to expect... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere appreciation for the outstanding support Kiana provided throughout my loan process. From the very beginning, she brought a personal touch that made a real difference.... See more

Company replied

Rated 5 out of 5 stars

Received an unexpected and much appreciated call for a loan offer through Above Lending’s partner Beyond Finance. I was able to go through the loan process quick and easy. Kevin Hamilton was a great l... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Above Lending, Inc. is a next-generation financial services company with offices in Chicago. We provide simple and transparent products aimed to help our clients achieve their personal finance aspirations. With competitive rates and personalized support from our loan specialists, our mission is to simplify the lending process and help borrowers attain financial well-being. We are passionate about making credit more affordable and accessible, and we're committed to helping our clients accomplish their goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great experience

The lady helping me was kind, patient, funny, and actually made me feel like a friend and not just a number. She was fabulous. I will probably butcher her name but it was something like Shaycon? She was helpful and fabulous! Thank you

12 May 2026
Rated 5 out of 5 stars

Working with Beyond has made it easier…

Working with Beyond has made it easier to reach my goals in life.

11 May 2026
Above Lending logo

Reply from Above Lending

Hi Justin!

Thank you for the review, and congratulations on the progress you’re making toward your financial goals!

We’re glad to hear your overall experience has been a positive one and appreciate you allowing Above Lending to be part of the next steps in your financial journey.

If you ever need us, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Great help. The Young Lady that assisted me was outstanding. She is amazing in helping me with the process. Thanks very much for her outstanding support.

8 May 2026
Rated 4 out of 5 stars

Thankyou for hope for a better credit

Thankyou for hope for a better credit
And and services

1 May 2026
Above Lending logo

Reply from Above Lending

Hi Shavon!

Thank you so much for the review, and congratulations on the amazing progress you’re making toward your financial goals!

We’re so happy to hear you’re feeling hopeful about the road ahead. Helping customers feel supported, informed, and confident throughout the process is exactly what we strive for, and we truly appreciate you allowing Above Lending to be part of your journey.

If you ever need anything, we’re only a phone call or email away at (800) 201-2295 or customercare@abovelending.com.

- The Above Lending Team

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