ABODE Midlands Reviews 

I am so glad that I chose Abode to sell my property in Melbourne, they very professional, informative and efficient from start to finish with a special mention to Helen (senior negotiator) and Michelle (sales progression) who were always more than happy and responsive to help with any issues or queries during the process. I can absolutely recommend Abode estate agents!!! 10/10

Experience was great! Maggie + Team smashed it

Very professional service and got the job done smoothly

We found Abode to be very professional and helpful. They kept in regular touch regarding viewings and then supported us throughout the process leading up to completion. Michelle and Maggie in completions and Chloe and Tyler in sales were all wonderful; they were so helpful and friendly throughout. Thank you x

Abode were the estate agents for the house we were purchasing and we count ourselves very lucky that they weren't acting on our behalf.

On moving day, they royally screwed up our key collection, which meant we were delayed in accessing our new home once the previous owner had moved out and our removals team were sitting on the driveway unable to unload the vans for over an hour.

We had agreed to collect the key from the office the next town over from our new house, however, when we arrived, the office was locked. When we phoned, they explained that the office was unmanned and someone should have left the key in a locker that we could access with a code, but that this person was currently busy at an appointment and couldn't be reached. After a lot of back and forth and a stressful wait, another Abode representative had to drive out of their way to come to the office, and retrieve the key from inside the office since it had not been left in the designated locker.

Whilst they were somewhat apologetic, one of their excuses for the mistake was that 'completions normally happen on a Friday and not a Thursday'. When we asked if the representative could bring the key to our new house instead of us losing more time waiting at the office to have to then drive to the house, we were tersely reminded that the agreement had always been for us to collect the keys from the office. That was of course before they created unecessary delays due to their total lack of organisation.

Our special thanks to Imogyn (and all n abode team) who has an unbiased attitude in dealing with buyer and seller alike when it comes to listening, negotiating and facilitating the process.
Always polite, professional and genuine.

My husband and I brought a property from Adobe. From putting our offer in to completion, the team at Abode have been amazing. They made the process stress-free for us. I would highly like to shout out to Shell Dixon who helped us reach completion before Christmas. The Sales Progression team/Shell Dixon have been amazing with the constant chases to various people to see this through.

Absolutely excellent! I went to view a property they were selling. Well it was amazing. Louise negotiated my offer which was accepted. My home at this point wasn't even on the market. George came and met with Bailey my dog who insisted on being within the photos of our home and it sold within the first week. Communication is their key they are outstanding, the best experience I have ever had. Highly recommended and my sale and purchase is going through. Exceptional professional service. Thank you. Louise you are amazing xxx

Thank you to Louise, Sonia, Becci, and the whole Abode team helping with our sale - incredibly professional, knowledgeable, whilst also being empathetic, I couldn’t recommend them enough

Sent a sales enquiry via Rightmove and followed up with an email a day and a half later. Received an auto response saying they will reply to the enquiry as quick as they can…… well all I can say they must be extremely busy to not be able to answer a quick email within 3 days especially in a depressed/ stagnant market.

From experience with other agents, I’d say they are most likely bone idle and would prefer everyone else to do the work for them including potential buyers!

During the sales process of our house Abode estate agents were absolutely fantastic Michelle worked tirelessly to get our very complicated sale through effectively, without her constant focus and energy I dont believe we would have achieved the positive outcome we did. Thank you Michelle and the Abode Burton team you are all stars!

Thanks to all of the girls who made my house sale nothing short of exceptional. The price advise from Victoria was spot on and my property was sold in 1 week. Top job !!
The constant communication and updates were greatly received and I would recommend Abode Estate Agents for their professional approach and results obtained
Thanks so much

I’ve had a great experience with Abode Midlands. The team have been very helpful throughout the process of getting our new home. They have communicated with us throughout and nothing is too much trouble for them! We are very grateful to the team for making the experience stress free. Thank you all.

What an absolute disaster of an experience. Broken promises, no reply to emails. Complete ‘don’t care’ attitude. Have since gone with another agent who are lovely and keep me informed all the way.

Really, really poor communication - unanswered emails, unreturned phone calls and was made to feel like everything I asked of them was an effort! Totally unhelpful.

Misled from the start as a landlord l. Do not rent your property with them!! I will not be repeating this awful experience. LANDLORDS BEWARE!!

It’s like trying to get blood out of a stone dealing with them. They give false information and swear what they’re saying is correct, then after 2 weeks of trying to get an answer from them to comfirm they act all snappy and rude about being completely wrong.

I had this company for my recent house purchase. The service was poor, the sales progressor never replied to emails, I mean never like after 2 months! It was a nightmare having to communicate with them between me and the seller. The seller once asked to get my email to speak directly but they refused to even ask me due to data protection! It makes no sense as I would have given my consent to avoid using them. If in the Derbyshire area I would try elsewhere if you are wanting a good service that is contactable. The only saving grace was the branch manager was helpful a couple of times when I would complain about the awful service but this didn't seem to prevent it happening again.

Do NOT rent a property with them! Misrepresents the property during the viewing, gives a lot of empty promises about sorting out issues before we arrive. Then during the year, they do not fix anything within the house even though we constantly keep calling/emailing them. Does not return deposits. The worst landlord I ever had to deal with!

From the first telephone contact, the home valuation visit, the interaction with the team to agree the sales presentation, arranging viewings, carrying out block viewings, advising on best process to maximise sales value, to communicating with us at every stage….. we really couldn’t ask for better. The whole team are a well oiled customer service focused operation.
We really would recommend buying or selling through abode. Thank you mhairi, Anne and Jennifer for making a potentially stressful process extremely enjoyable and we have as much money as possible to put towards our new home

Alan & Veronica