My dads wheelchair broke whilst we were on holiday in Llandudno, desperate we popped into Ableworld and Paul found a spare part and fixed the wheelchair for us - thank you so much that saved our holid... See more
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My wheel chair broke and they asked me to bring it back. Impossible as I have zero mobility.I paid on my card and after asking for either the wheelchair or my money back 4 weeks later I am still witho... See more
Company replied
We called into Ableworld in Llandudno to see what wheelchairs were available. Nigel & Paul were superb in helping us & less than 2 hours later on New Year’s Eve rolled out of Ableworld with a very n... See more
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We have visited the Llandudno store on a couple of occasions, the most recent visit to get some advice on a scooter purchased a couple of years ago from the same store. We can't praise the staff highl... See more
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Company details
About Ableworld - Llandudno
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Contact info
16 Mostyn Broadway, LL30 1YL, Llandudno, Conwy, United Kingdom
- 01492 338549
4.8
Excellent
56 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful
My dads wheelchair broke whilst we were on holiday in Llandudno, desperate we popped into Ableworld and Paul found a spare part and fixed the wheelchair for us - thank you so much that saved our holiday.
10 December 2025
Unprompted review
Reply from Ableworld - Llandudno
Hi Wendy, thank you for taking the time to share your experience. We’re delighted to hear that Paul was able to help get your dad’s wheelchair repaired so quickly, especially while you were away from home. We know how important it is for everything to run smoothly on holiday, and we’re really pleased we could play a small part in keeping your trip on track.
If you ever need anything in the future, please don’t hesitate to pop in and see us.
Safe travels, and thank you again for your lovely review,
Ableworld
Big thanks to Nigel and Rob in…
Big thanks to Nigel and Rob in Llandudno store - who helped guide my mum to her new mobility scooter with integrity and honesty and a smile.
19 August 2025
Unprompted review
Reply from Ableworld - Llandudno
Hi Samantha,
Thank you so much for your kind words! We’re thrilled to hear that Nigel and Rob provided such excellent support and made your mum’s experience a positive one. We’ll be sure to pass on your thanks – they’ll be delighted!
Take care,
Ableworld
First Class Friendly Service
We were recently on holiday in Llandudno when my husband had a problem with his walker, we discovered that a bolt had been lost from underneath the walker, the friends we were with had purchased an item from another Ableworld store where they live, so looked on line & found an Ableworld in Llandudno, a very nice gentleman called Rob looked at my husbands walker, replaced the bolt & said there would be no charge, for this to happen in this day & age was a great surprise, so thank you very much to Rob & Nigel & we would definitely recommend them for the excellent service they gave us.
Lynn & Hugh Roberts
22 November 2024
Unprompted review
Reply from Ableworld - Llandudno
Hi Lynn,
Thank you for taking the time to leave us this review. We are thrilled to hear our Llandudno team was able to help you whilst on holiday! We hope to see you all again soon!
Take care,
Ableworld
Amazing staff at Llandudno Ableword
Amazing staff at Llandudno Ableword,
can't fault them or Ableworlds products.
30 August 2024
Unprompted review
Reply from Ableworld - Llandudno
Hi Martin,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and found our staff friendly. Your feedback means a lot to us and motivates us to continue providing excellent service.
We look forward to seeing you again soon!
Take care,
Ableworld
Nigel and Rob extremely helpful at…
Nigel and Rob extremely helpful at Llandudno store. Repairs undertaken to wheelchair without charge in a matter of minutes. Many thanks!
5 May 2024
Unprompted review
Reply from Ableworld - Llandudno
Hello,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Llandudno team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Very friendly staff so pleasant and…excellent service
Very friendly staff so pleasant and very helpful
The scooter was easy to use stability was great I felt really safe and very comfortable
5 March 2024
Unprompted review
Reply from Ableworld - Llandudno
Hello,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team at our Ableworld Llandudno were very friendly and helpful during your visit. It's also great to hear that they were able to help find a scooter to meet your needs. We hope to welcome you back again.
Take care
Ableworld
I can't recommend Ableworld Llandudno…
I can't recommend Ableworld Llandudno highly enough. I had wonderful help and customer service from Nigel who was incredibly knowledgeable. He was able to answer all my questions aswell as giving me excellent advice. They have a great range of high quality products and I'll definitely be shopping there again as I like to see and try the products which I find a huge benefit.
Thank you Nigel for all the help you gave me and for also being such a dog friendly store : )
21 February 2024
Unprompted review
Reply from Ableworld - Llandudno
Hello Luci,
Thank you for taking the time to leave us this excellent comment. We are delighted to hear that Nigel from our Ableworld Llandudno was able to help find the right mobility aid to meet your needs. We hope to welcome you back again.
Take care
Ableworld
Excellent Service
I heavily rely on my mobility scooter and these lovely people fixed a puncture on a weekend. Thank you again.
25 February 2024
Unprompted review
Reply from Ableworld - Llandudno
Hello Peter,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that our engineering team at Ableworld Llandudno was able to help fix your mobility scooter. We hope to see you again.
Take care
Ableworld
My wife and I were in Llandudno last…
My wife and I were in Llandudno last November and we had a problem with the brakes on my wife's wheelchair, we called into the Ableworld shop and a very kind assistant by the name of Nigel sorted the problem in a few minutes and refused any payment. Thank you so much for the way you dealt with our problem.
9 November 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Mike,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Nigel from our Ableworld Llandudno was able to help you fix your wife's wheelchair. We hope to welocme you back in-store again.
Take care
Ableworld
Great Customer Experience
My elderly mother required an electric riser-recliner armchair, and my wife and I visited the Llandudno store in advance to view the wide range on view in their showroom. Nigel Osborn was extremely helpful in describing and demonstrating the various models, and again greeted us today when we returned with my mother. She tried the first armchair he recommended based upon our previous conversations, and immediately loved it and the help that it would offer her. Nigel was genuinely interested in her needs and went out of his way to satisfy them. He also specially arranged for next-day delivery so she doesn't have to wait too long to benefit from her new purchase. Nigel's helpful manner made this not-inconsiderable purchase an absolute pleasure.
31 January 2024
Unprompted review
Reply from Ableworld - Llandudno
Hello Barry,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Nigel from our Ableworld Llandudno was able to help you find the perfect riser recliner chair for your mother. It's great to hear that next day delivery was able to be arranged for you. We hope to see you back in-store again.
Take care
Ableworld
Your Llandudno branch supplied a…
Your Llandudno branch supplied a replacement plastic tray for my 'Drive' lightweight walker. Excellent service.
9 January 2024
Unprompted review
Reply from Ableworld - Llandudno
Hello Mr Price,
Thank you for taking the time to leave us this excellent review, we are delighted to hear that the team at our Ableworld Llandudno provided excellent service on your visit. We hope to welcome you back again in the near future.
Take care
Ableworld
Thanks Nigel & Paul
We called into Ableworld in Llandudno to see what wheelchairs were available. Nigel & Paul were superb in helping us & less than 2 hours later on New Year’s Eve rolled out of Ableworld with a very nice new wheelchair fitted with a power pack. Amazing friendly service.
Massive thanks & can’t recommend this store highly enough.
31 December 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Paul,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Nigel and Paul provided great service on your visit and helped you find a wheelchair to meet your needs. We hope to welcome you back again in-store.
Take care
Ableworld
Excellent Llandudno service
Visited the Llandudno branch and had 5 star service from both Nigel and Rob. They certainly go above and beyond expectations with their customer service.
I would definitely recommend this company and the recommendation is strongly supported by the excellent service they provide
30 December 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Martin,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Nigel and Rob went above and beyond and provided excellent service on your visit. We hope to welcome you back again.
Take care
Ableworld
I went in because the brakes on my…
I went in because the brakes on my wheelchair had worn down and needed to see about getting them fixed. I spoke with Nigel and he was a HUGE help! he swapped the brake barrels over for me (I wasn't able to do it myself) and told me how to go about getting them changed in in the future. He was so so lovely and he genuinely just wanted to help me. 10/10 :)
25 November 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Megan,
Thank you for sharing your experience with us! We're delighted to hear that Nigel provided you with exceptional help regarding the brakes on your wheelchair.
If you ever need further assistance or have more questions, feel free to reach out.
Take care,
Ableworld
I've just purchased a Quickie Q 50 R…
I've just purchased a Quickie Q 50 R from Ableworld in Llandudno. I want to thank both Paul and Sonya ( They're great!), for their invaluable advice, I wouldn't have known what to choose without it, I've got a feeling that it'll be something that I shoud've done ages ago. Many thanks.
29 July 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Mr Roberts,
Thank you for taking the time to leave us this excellent review, We are delighted to hear Paul and Sonya from our Ableworld Llandudno gave great advice and was able to help you find the right powerchair to meet your needs. We hope to welocme you back in the future.
Take care
Ableworld
My wheel chair broke and they asked me…
My wheel chair broke and they asked me to bring it back. Impossible as I have zero mobility.I paid on my card and after asking for either the wheelchair or my money back 4 weeks later I am still without both. Well just had a call to say they are bringing me a brand new chair. Why it has taken so long I don’t know
21 June 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello,
Thank you for taking the time to submit a review. We are sorry that you have felt that you have needed to report an issue with your wheelchair.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours Sincerely
Ableworld
We have visited the Llandudno store to seek advice
We have visited the Llandudno store on a couple of occasions, the most recent visit to get some advice on a scooter purchased a couple of years ago from the same store. We can't praise the staff highly enough who were very professional in the way they dealt with us and courteous. Nigel and Rob were both there able to help us out and give the advise we needed. Well done guys, we will definitely visit again if we need anything.
17 June 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Tony,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Nigel and Rob from our Ableworld Llandudno store were able to help you and offer advice which was needed. We hope to welcome you back in-store again.
Take care
Ableworld
Nigel was extremely patient and gave…
Nigel was extremely patient and gave professional advice, he explained clearly all the questions we fired at him. We finally bought the Athena Mobility Scooter and are very happy with it. 10/10 Nigel
27 May 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Lynda,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Nigel from our Ableworld Llandudno helped answer any queries you may have had and put your mind at ease. We hope you enjoy your new Athena scooter and hope to welcome you back again.
Take care
Ableworld
Super Rob
Helped my Dad fixing his wheelchair as the foot rests had broken, enter Super Rob stage left to save the day and put in new bolts on, it was good as new - saved our day out in Llandudno! Can’t recommend enough!
17 May 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello John,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Rob from our Ableworld Llandudno was able to help fix your dad's wheelchair. We hope to welcome you back in-store again.
Take care
Ableworld
We were looked after by Nigel who was…
We were looked after by Nigel who was an excellent assistant. We wanted to buy a mobility scooter and he very patiently went through all our options. Once the scooter was chosen we were encouraged to test drive it around the store then he came out to our car to ensure we were able to dismantle it and fit it in the car. Thank you so much for your time and patience. At no time did we feel pressured to make a purchase.
11 May 2023
Unprompted review
Reply from Ableworld - Llandudno
Hello Susan,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Nigel from our Ableworld Llandudno provided excellent service. it's also great to hear that he was able to help you find the right mobility scooter for your needs. We hope to welcome you back again.
Take care
Ableworld
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