Best service ever, service was very thoughtful and is solution instead of problem oriented. Very personal and warm. The rings are beautiful and great quality, the presentation of the gifts is also... See more
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Terrible business, zero reliability! This has been the worst experience ever. I trusted this company with an order for a big occasion, and it has been nothing but endless delays and broken prom... See more
Company replied
My favorite Danish jewelry company. I love the design, style and elegance of Abelstedt jewelry which totally matches my style. I’ve received earrings and the infinity ring from my now husband. I’ve a... See more
Company replied
Brilliant Products, And one of a kind customer service. Had a little issue that lead to a minor misunderstanding, however julie reacted extremely professionel and fast even i did not purchase... See more
Company details
Written by the company
Welcome to the sparkling world of Abelstedt
Contact info
2000, Frederiksberg, Denmark
- contact@abelstedt.com
- abelstedt.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically takes over 1 month to reply
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Really beautiful jewelry
Really beautiful jewelry. Neatly packaged and shipped quickly. I will definitely order more jewelry through your store.
Thank you Julie for your beautiful collection.

Reply from Abelstedt
Excellent personalized service
Excellent service and personalized as well. Got very good customer support to extend my goods return by 2 months to allow my girl to provide her feedback.
Packaging is just lovely. I will definitely come back

Reply from Abelstedt
I am very happy over the great service
I am very happy over the great service I got. My ring that I've got lost a stone and when I reached out to the customer support about it there where no discussio. It was very clear for them to solve my problem and send me a new one which made me very happy and understood.
They were very kind to me and answered my mails very quickly which I'm very thankful for.

Reply from Abelstedt
Absolutely the most gorgeous and well…
Absolutely the most gorgeous and well made pieces !!!
I love everything about This company!
Can’t buy enough!!!

Reply from Abelstedt
I bought the Loving Gold Ring and it’s…
I bought the Loving Gold Ring and it’s soooo much prettier irl!.
When I had a problem with my Item, customer service were very warm and efficiently solved it in 24 hours.
I’m very happy and will definitely be buying more.

Reply from Abelstedt
Best silver jewelry ever!!!
The most sparkling and greatest design of jewelry I have ever seen , Abelstedt is the best !

Reply from Abelstedt
Very nice!
Friendly support who answers fast. Placed my order and got good information about it. Also fast delivery. And my Oxford Band Ring is AMAZING! Love it!

Reply from Abelstedt
5 stars
5 stars! No reason to worry when you buy from this place. Excellent service even 14 month’s after last order.

Reply from Abelstedt
Worst quality worst customer service…
Worst quality worst customer service ever.
First time: The ring come late and they did not even apologize. They put the responsibilty on the shipping company.
Second time: After just a few time wearing the ring losted about 10 stones and twisted in bad way by it self.

Reply from Abelstedt
Worst quality ever
Worst quality ever, and The customer service aswell.
First of all, my ring was delayed and didnt arrive on time.
My ring lost all of its gold colour after just a couple of months. When i contacted customer service they just Said i could send i to them to polish it and that i would have to pay for it. They also claimed non of there rings never lost thier colour and that it was my fault (i had worn it for maybe 3 weeks in total, never when washing hands/doing dishes or anything like that).
They also clameid that they had sent me a new ring a couple of weeks before but they never did that.
So mutch for 2 years warranty and trying to keep happy coustemers.
The only person i would recommend Ablestedts to are my enemies.

Reply from Abelstedt
Delivery took more than double the promised time…
Took more than double the promised time for delivery, also when contacting the customer service the answers were very arrogant and they didn’t care at all about my wishes. Because of their slow service I missed my marriage anniversary and received the ring one week too late and when I wanted to return the product because of the far too late delivery they couldn’t even pay for the shipping fee to return the ring as an excusing gesture. No understanding at all from the company side!

Reply from Abelstedt
Beautiful Jewelry and great shopping…
Beautiful Jewelry and great shopping experience. I will be coming back for more!

Reply from Abelstedt
Great service and products
Clear website, nice and quick servicedesk (I asked for another size and it was almost answered instantly). International delivery quite slow but not their fault. The product looked like the description.

Reply from Abelstedt
Just got my dream earrings!
Just got my dream earrings from Abelstedt! I'm so excited about my new earrings and will soon order more from their collection.
The quality is high as well as the service.
One happy customer!

Reply from Abelstedt
The best!
Abelstedt is the best online store I have ever ordered. Besides that my ring is so fine and beautiful, they also have the best service! I definitely recommend Abelstedt!

Reply from Abelstedt

Reply from Abelstedt
Ordered a pair of beautiful earrings
Ordered a pair of beautiful earrings. I'm still impressed with how pretty they are! Prettier than in the website photo! The delivery takes a little bit longer, but it's worth it! Abelstedt creates unique pieces that I couldn't find anywhere else for affordable price:)

Reply from Abelstedt
I recomand !!!
I has a good experience with them i will defenetly order more in the future.

Reply from Abelstedt
Happy
I have received package in good order and fast delivery, but unfortunately the ring was to big and I have requested free exchange as mentioned on Abelstedt website.
Took some time to receive my replacement, but it was due to shipping problem, the package arrived to wrong pickup point. Abelstedt shipped out a third ring and as a compensation we have received a very nice present too.
Finally we were very happy with product and shop service.

Reply from Abelstedt
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