Ivan Silvester at Abcord was friendly and patient, he answered all my questions both on the phone and over email. Finding unoccupied house insurance for my deceased brothers property wasn't something... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Abcord we provide specialist landlord and unoccupied insurance products for residential properties in the United Kingdom. Call us to enquire about our products and services We have a range of underwriters and our friendly, efficient team is on hand to give you the best possible service.
Contact info
CP Business Centre, Otterspool Way, WD25 8HP, Watford, United Kingdom
- 01923911202
- info@abcord.co.uk
- abcord.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful
Daniel Silvester, who dealt with our enquiry was extremely helpful, polite and understood our requirements. The policy was explained by him in detail to ensure that we were able to make a good decision. This was concerning an insurance for an unoccupied property awaiting sale.
Shahid was professional and polite…
Shahid was professional and polite throughout. He answered all of my many questions and phoned back the following day to give me time to read through the documents. I had further questions which he was able to answer, providing written clarification as requested.
There was no hard sell that you often get with insurance quotes.
Good price, good deal
Shahid was pleasant and not pushy. The price was good and had the added bonus of more than 30 days unoccupied. Hopefully I won’t have to use it but it was a nice little extra on the policy. I will definitely use Abcord again.
Surprised to get such a quick response…
Surprised to get such a quick response to my query, expecially on a Sunday. Sam explained everything clearly and I was happy to proceed with this insurance
Sam was very helpful and not at all…
Sam was very helpful and not at all pushy.
Brilliant company
Took out unnocupied home insurance and Daniel Silvester was the representative who arranged it. Daniel was very knowledgeable, polite and professional. Was also much cheaper than other quotes I received. Would highly recommend Abcord Insurance.
Absolutely no pressure from my customer contact Salem. He gave me all the information I required, and he was also patient with me as I had a couple of items to check before completing.
Absolutely no pressure from my customer contact Salem. He gave me all the information I required, and he was also patient with me as I had a couple of items to check before completing. First time I have used this company, and I was cautious at first, but soon put at ease. I think i have a good working knowledge of home insurance, and after going through the questionnaire i felt happy to go ahead. Ill give a shout when my other policies come for renewal.
Daniel was very helpfull without being…
Daniel was very helpfull without being over the top.
Giving me time to understand what i was getting in my quote
Excellent customer service
Excellent customer service, and saved a lot on the premium!
Great communication and great quote…
Great communication and great quote from Shahid. Looking forward to doing more business with him and Abcord in the future.
Very good all round service
Daniel got me a competitive quote in a short space of time. Policy options explained clearly and no pressure to select any particular product or take out insurance at that point. I was happy with the way I was dealt with, so I took out the policy on the spot. Documents and receipts were sent to me straight away and I was satisfied that I was correctly covered.
Unoccupied Property Insurance
Fast response to comparison site search.
Shahid Hussain kindly went through the details and explained everything clearly. Given the time to read all emails sent, (as it was a lot to take in, over the phone) Happy to buy the policy. Thank you for your service!
They resonded quickly
As a group they were very quick to respond and Daniel was very good they way it handled it for me. Not over priced
Prompt and straightforward response to…
Prompt and straightforward response to my enquiry. Phone answered quickly and I was put through to the same customer service assistant each time. Range of quotes provided and purchase of insurance processed smoothly.
Polite and friendly staff.
Daniel was very helpful and explained…
Daniel was very helpful and explained the schedule of the policy very well. Followed him his call as promised. Happy with everything.
Client experience with Daniel Sylvester
Daniel Sylvester was really efficient and very professional in handling my unoccupied property insurance renewal. I am pleased to have used Abcord as they were more cost-effective than my existing provider and other insurance providers.
Thank you Daniel for your professionalism. I will be using you for my home insurance in the future too! Much appreciated. F Mann.
He is very honest He has lots of…
He is very honest He has lots of commitment to his job
Great professional advice
Great professional advice. Policy quickly processed and explained. Thanks
Shahid Hussain rang me back before I…
Shahid Hussain rang me back before I knew it, arranged my landlord insurance very efficiently, really happy with the service and would recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








