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ABAX UK Reviews 

328
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Shocking company they supply you equipment that doesn’t work then keep invoicing you along the way. Be careful it’s not all what you thing steer clear, Further info: I have been asked for personal i... See more

Rated 5 out of 5 stars

Does what it says on the tin. Can be edited, easily sort private and business trips perfect for tax account records.

Company replied

Rated 5 out of 5 stars

I’ve previously used Hilti ON!Track so I understand how the tagging system works. The bonus with ABAX is their simplicity. I received a call from Dale, one of their account executives and had an onl... See more

Company replied

Rated 5 out of 5 stars

ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!

Company replied

Company details

  1. Telematics Service
  2. Software Company

About ABAX UK

Written by the company

Simplify Your Fleet, Equipment and Asset Management

Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.

Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.

Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
  • Reduced admin and paperwork
  • Faster, more efficient operations
  • Improved compliance and reporting
  • Support for ESG and sustainability targets

Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.

Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.

Contact info

4.0

Great

TrustScore 4 out of 5

328 reviews

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This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(328)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good…

Bought a couple of trackers for my machinery a few months ago. Friendly sales team and Jack has been really helpful getting me up and running on the app. Would recommend

2 December 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,

ABAX UK

Rated 5 out of 5 stars

Colin Cowx and the Abax team have been…

Colin Cowx and the Abax team have been very good to deal with. With the new online system easy access for tracking all vehicles and machines. Cannot fault the customer service we receive.
Great service would recommend.

1 December 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,

ABAX UK

Rated 5 out of 5 stars

Great customer service from Colin Cowx

Great customer service from Colin Cowx. Always answers our queries straight away and strikes the right balance of support when we need it without sales pressure.

2 December 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,

ABAX UK

Rated 5 out of 5 stars

Colin has been really helpful…

Colin has been really helpful throughout the process of us streamline our account and has been very accommodating to all of the company needs.
Great communication and an easy-to-use customer portal.
We have lots of trackers with ABAX and it is very easy to manage all of them.
Thank you

2 December 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,

ABAX UK

Rated 5 out of 5 stars

quality system

Great company to deal with, I've 4 trackers on plant machinery, found the system easy to install and user friendly. used the geo fence feature a few times very handy to know when a machine leaves site and where it is at all times.
we install the trackers for peace of mind for theft but found the system useful in other ways, getting a accurate address for collecting a machine without bothering the customer is a brilliant feature
not the cheapest tracking system but we'll worth the extra for the service

24 November 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

Have a wonderful day!

Kind regards

ABAX UK

Rated 1 out of 5 stars

Poor stuff and thefts they increase…

Poor stuff and thefts they increase price every month without saying anything and after 1 year i want to cancel the contract and because i dont give notice with 3 months before they extend for 1 more year and force me to pay ....

20 November 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful due to my circumstances…

Very helpful due to my circumstances they helped me by cancelling my subscription fantastic service

17 November 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.

Have a wonderful day!

Kind regards

ABAX UK

Rated 5 out of 5 stars

Great Service

The online portal is easy to use to track our vehicles, and the location is very accurate. Our account manager, Vicki, is always so helpful; I'm never made to feel like I have a "silly question". The ordering process is easy and guidance is provided every step of the way. 100% recommend

14 November 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello

Thank you so much for your positive feedback! We’re so grateful that you took the time to share your feedback with us.

Have a wonderful day!

Kind regards
ABAX UK

Rated 1 out of 5 stars

How hard can it be to leave and close an account???

All good until you no longer need their services, then they appear to have no idea what they are doing. The accounts team are both unhelpful and rude.
Amazed how they can confirm everything is closed down, finally after months of trying, and the account is closed with nothing to pay, but then spring another charge 3 months later for non-returned kit that they had never previously requested or made us aware needed returning.

1 November 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hello,

Thank you for your feedback.

I’m sorry to hear about your experience and that we did not meet the level of service we strive for.

We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Please feel free to reach out via email.

Kind regards
ABAX UK

Rated 5 out of 5 stars

Great team, i have a great rapport with Jack at…

i have a great rapport with Jack at Abax, always helpful no matter the question.

the trackers are used daily for our fleet of vehicles and plant

13 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Dave,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Great company

Great company, Been using ABAX for a while and they are very helpful and a great product.

13 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback Daniel!

Rated 5 out of 5 stars

I got my car back!

Earlier in this week my car was stolen, however, we had installed a ABAX tracker on the vehicle upon purchasing it.

As soon as I contacted the team, they were able to track the vehicle and provided us with it’s exact location.

Jack Fowler was especially helpful, as he went out of his way to give me live updates.
I was able to locate the car and bring it back.

Despite this being an extremely scary and stressful situation, I am soo grateful for the team at ABAX for their support.

I would definitely recommend using this service if you own a vehicle.

11 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback Michael! We are very happy we were able to help on this occasion and recover your vehicle. Please don't hesitate to get in touch if you need anything else.

Rated 5 out of 5 stars

Abax have been brilliant for Tame Cleaning

Abax have been brilliant for Tame Cleaning over many years and help us keep a track of all our fleet of vans.
Vicky our account manager is always very helpful and the information she gives us is always of the highest order.

Thanks to you all

13 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback Richard!

Rated 5 out of 5 stars

Excellent Service!

We ordered 8 trackers with ABAX for our vehicle fleet and we have been extremely happy with the service we have received. Colin has been a great help in advising and helping us with any issues and training on the system. The software is extremely user friendly and has a lot of great features. We also had ABAX fit the trackers for an additional sum and they were very cooperative and efficient. Highly recommend using ABAX.

12 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback!

Rated 5 out of 5 stars

Machinery tracked

Purchased a tracker with these guys. Always on the end of the phone for help. Very affordable and means my plant machinery has another layer of security. Highly recommend this firm.

11 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Used many trackers these are by far the…

Used many trackers these are by far the best. Customer service is great to deal with and they have a genuine interest in protecting your equipment/vehicles.

12 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

5* service

Recently signed up for tracking with ABAX, whole process has been seemless. Luke and Jack have both been very helpful throughout. Couldn’t speak highly enough of them. So far so good!

3 October 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Mark,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Exemplary service

From the day I heard about this company I contacted them as I was very keen to get the unite fitted. I was able to go and see someone on the day and we sat down and everything was explained to me and was given a demonstration on how it worked. I found the service to be exemplary.

23 May 2022
ABAX UK logo

Reply from ABAX UK

Hi Grant,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

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