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ABAX UK Reviews 

329
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Shocking company they supply you equipment that doesn’t work then keep invoicing you along the way. Be careful it’s not all what you thing steer clear, Further info: I have been asked for personal i... See more

Rated 5 out of 5 stars

Would highly recommend Abax - Vicki is our account handler & I always get a 5 star service, knowledgeable, helpful and efficient. Thank you

Rated 5 out of 5 stars

ABAX has genuinely levelled up our fleet operations at Charterhouse. Real‑time tracking plus detailed reporting is exactly where good fleet management software proves its worth. Thank you ABAX team!

Company replied

Rated 5 out of 5 stars

I’ve previously used Hilti ON!Track so I understand how the tagging system works. The bonus with ABAX is their simplicity. I received a call from Dale, one of their account executives and had an onl... See more

Company replied

Company details

  1. Telematics Service
  2. Software Company

About ABAX UK

Written by the company

Simplify Your Fleet, Equipment and Asset Management

Why Choose ABAX?
ABAX helps businesses save time, cut costs, and stay compliant with one smart, easy-to-use Fleet & Asset Management Platform – trusted by thousands across Europe.

Smart Tracking Made Simple
Track and manage vehicles, machinery, tools, and field workforces – all from a single platform. No professional installation required.

Trusted by Thousands
Over 500,000 assets are already connected to ABAX. From construction and logistics to utilities and service, our customers benefit from:
  • Reduced admin and paperwork
  • Faster, more efficient operations
  • Improved compliance and reporting
  • Support for ESG and sustainability targets

Proven Results
Companies across multiple industries see ROI from day one with ABAX. Scroll down to see why our customers rate us highly.

Get Started
Discover how ABAX can work for your business. Visit abax.com/en-gb or call 01733 698888 today.

Contact info

4.0

Great

TrustScore 4 out of 5

329 reviews

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Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(329)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing product and rip off merchants

Bought on good faith to keep my fleet of machines safe! Trouble is now they won’t work under metal!!!!!! What is the point in them as they won’t work if hidden. The answer I got was

“Well your tied in for 36 months and there is nothing we can do unless you pay for them for 36 months”

Appalling service and quite frankly I am very disappointed in the product and the attitude of the staff

6 August 2022
ABAX UK logo

Reply from ABAX UK

Thank you for your feedback. Our devices are all sold on a certain contract length that was agreed in writing when the devices were initially purchased, which means there are no upfront costs and all devices are covered by lifetime warranty. If you have any issues with your devices, our friendly 24/7 Customer Service team can help. - ABAX UK

Rated 2 out of 5 stars

Not as good as other trackers and more expensive.

A good product but for the monthly fee compared to other trackers, it is just as accurate but lacks many options from the app. It requires a laptop or tablet to log in from a web browser.
For half the monthly fee, I prefer my other trackers and app as I can go back over a year and is also say my other tracker is better at the location address’s.

5 August 2022
ABAX UK logo

Reply from ABAX UK

Thank you for your feedback. Our devices are all sold with no upfront costs and are covered by lifetime warranty. We do offer free apps for admins and drivers to manage account and locate assets on the go. We hope you gave them a try?

Our solutions offer many additional features that aren't available elsewhere, however if your business doesn't benefit from those then we understand how comparing ABAX just on price can seem that other offers are better value.

If you'd like to learn more about everything you can do with your ABAX account and make the most of the tracking solutions, our friendly 24/7 Customer Service team can help. - ABAX UK

Rated 5 out of 5 stars

Very good customer service and ABAX…

Very good customer service and ABAX device is showing correct location of my vehicles I'm very happy with service all over.

Definitely Recommend friend and family

Thank you

17 July 2022
ABAX UK logo

Reply from ABAX UK

Hi Muhammed,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 4 out of 5 stars

Service from the team is good and…

Service from the team is good and trackers do exactly what you would expect.

6 July 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Chris,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 4 out of 5 stars

Works well.

It works well and basically acted as I was told it would however we have had to widen some geofences as sometimes it pings out and gives a false reading. The team are really helpful and professional and I'm sure the product will improve in the future.

1 July 2022
ABAX UK logo

Reply from ABAX UK

Hi Ben,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Very helpful and trackers do the job…

Very helpful and trackers do the job well! Thanks

28 June 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Tessa,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent product. Terrific communication.

27 June 2022
ABAX UK logo

Reply from ABAX UK

Hi Nicholas,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

new contract

Excellent customer care and sales lead Colin
Just signed a new contract as very happy with the product and how it works.

23 June 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Jim,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

The product arrive in timely fashion…

The product arrive in timely fashion and in good order. Installation was beyond easy and took no time at all. The support staff are always there to help and very knowledgeable. Thanks again.

19 June 2022
ABAX UK logo

Reply from ABAX UK

Hi Mike,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Wonderful service good customer service…

Wonderful service good customer service thank you

15 June 2022
ABAX UK logo

Reply from ABAX UK

Hi Dhaval,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

'' Purchased & Recommended!

'' Purchased & Recommended!

I was looking for something to track my Bike with, and found ABAX on website.

They have the best offer on the market.

Chosen ABAX, fits perfect inside the bike frame.

ABAX Rep (Sam) helped me with the app and explained how to use it.

Feel more secure & very happy with the product!

It's everything I wanted in a coin size.

Five Stars ***** ''

6 June 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi!

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Good company very knowledgeable and…

Good company very knowledgeable and easy to deal with items arrived in quick time and they were always on hand for advice and help they helped with questions that I had and also the app you get to track your vehicles is good and easy to use would recommend to anyone

6 June 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Daniel,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Excellent product and as equal service…

Excellent product and as equal service and support, would highly recommend.

25 May 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Dean,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Clear and simple

Clear and simple - no surprises!
The whole process was very simple - a great user friendly desktop app, and mobile app - still in the early days - but monitoring a fleet of 30 vehicles is nice and simple.

16 May 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi!

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Defintely recommend

Defintely recommend. Customer service/backup is great. System easy to use

11 May 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Ross,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

Excellent - Would Recommend!

Customer service is excellent. From my original contact to after care, nothing has been too much trouble. We chose this company as the trackers were quick and easy to install and the monitoring service is live and up to date using google. I have made a couple of requests and the tech team have tailor-made our package to suit. We trialled the company with a handful of vehicles and were so impressed we have added them to our whole fleet and cancelled our previous tracking company contract.

9 May 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Angie,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

James Was super helpful and talked me…

James Was super helpful and talked me through all the ABAX options , I do get the impression they care a lot about their customers and want to make sure they are using the system to the best of its ability for their business.

3 May 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi SW,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

Rated 5 out of 5 stars

i am using this company to track the fleet

i am using this company to track the companys assets and the service is topnotch, allways willing to go above and beyond to help me

27 April 2022
Unprompted review
ABAX UK logo

Reply from ABAX UK

Hi Dutchy,

Thank you so much for your feedback. Should you ever need anything more from ABAX, please don't hesitate to get in touch :-)

Kind regards,
ABAX UK

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