Aapas Modestwear Reviews 273

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting its speed and efficiency, with many appreciating the prompt updates. People are generally happy with their purchases, often finding the products to be of good quality, comfortable, and accurately depicted in online photos. Many express satisfaction with the clothing's material and fitting, and some are so pleased they plan to order again. However, some customers were dissatisfied with the product quality, describing certain items as cheap, sheer, or not matching the online images. There are also consistent concerns about sizing, with some finding items to be either too large or too small despite ordering their usual size. Additionally, a number of people expressed unhappiness with the return policy, particularly the requirement to pay for returns and the limited 7-day window for exchanges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express satisfaction,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the very good quality and... See more

Order

People report ambiguous experiences with their orders. Some customers found the ordering process easy, with... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speedy and prompt delivery,... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The outfit i ordered was wayyyyy too big despite it being an extra small. It's quality was not like in the picture, was very thin. However, it did arrive quick and when I sent it back, I was given an... See more

Company replied

Rated 4 out of 5 stars

I order XS and S but it's quite big it's not feel to me its small size but tag said its small make sure don't make long dress baggy some girls like fitted long dress plz work on it as well

Rated 3 out of 5 stars

disappointed, sizes are so off and pictures don't match what you get. hated the whole service won't be ordering again. Edit: the customer service however is good, you get fast replies and resolutio... See more

Rated 3 out of 5 stars

Overall the clothes are usually sized correctly and material is good quality. However on this occasion I ordered 3 large size items (1 dress and 2 co ords) in a sale and unfortunetly 1 of the co ords... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.


Contact info

3.9

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

29 November 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

I was very impressed with the quality…

I was very impressed with the quality of the material and how elegant they looked. Very happy with my purchase and will be ordering more soon.

26 November 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 4 out of 5 stars

Best Quality

Best quality

25 November 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

The quality of the clothes is really good 👍

The quality of the clothes was really good.

6 November 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

It's exactly what I ordered,it arrives…

It's exactly what I ordered,it arrives earlier than expected, fast and smooth delivery, nice fragrance, beautiful package with a gifted box. It's so nice having a pair of the perfume, I love every bit of it, and I say a big thank you for nit disappointing me.

1 November 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

Poor quality

Really disappointed with the quality. Fabric was very flimsy and sheer. Not really modest ironically.

Thread work also wasn't great quality, you could buy a better quality piece on the high street in the sales at less price.

28 October 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.

Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.

Kind regards,
Aapas

Rated 1 out of 5 stars

‘Luxury brand’ not luxury customer service

I ordered the black jumper co ord set priced at £37.99. I noticed the top was damaged, it had a hole in it. Upon speaking to customer services I asked for a partial refund, half to be precise, as my mom is a tailor and she can fix it for me.
The refund I received £3.69. Yeah such a luxury experience.
Do not recommend at all.

14 October 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best service we can, Please be assured, that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter.

As a gesture of goodwill, we have issued a 10% discount on the item, given that you opt to have it tailored instead of exchanging it

Kind regards,
Aapas

Rated 5 out of 5 stars

I love my new outfit

I love my new outfit, and I wish there was one in different colours as I would definitely purchase the style in other colours.

28 October 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

I would definitely order from Aapas…

I would definitely order from Aapas modest wear again, the quality of every single outfit was beautiful, I loved everything I ordered.
After receiving my first order I decided to order more dresses and abaya’s

They have just got themselves a regular customer!

Thanks guys :)

23 October 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Fast delivery and great clothing

Fast delivery and great clothing

18 October 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 3 out of 5 stars

Beads falling off

The dresses were nice, but unfortunately the beads on my dress were falling off within few hours of wearing it, the first time l wore it so therefore am dissapointed

15 September 2024
Rated 5 out of 5 stars

You receive your parcel on time good…

You receive your parcel on time good service.

10 October 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

I'm extremely pleased with the co-ord…

I'm extremely pleased with the co-ord set! The fabric is of excellent quality—super comfortable and incredibly stylish. The delivery was prompt, and overall, I'm very happy with the purchase.

24 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Great quality

Great quality, affordable prices and quick delivery.

18 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with Janan.

Kind Regards,
Aapas Customer Service

Rated 5 out of 5 stars

Happy customs

Delivered quickly and efficiently

23 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with Aapas.

Kind Regards,
Aapas Customer Service

Rated 5 out of 5 stars

Amazing good quality products ordered…

Amazing good quality products ordered lots of time from aapas modest wear

14 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Great service

Smooth, quick and easy

20 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 5 out of 5 stars

Very nice quality

Very nice quality

14 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

Rated 1 out of 5 stars

Very bad quality!!!!

7 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for your review.

We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.

Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.

Kind regards,
Aapas

Rated 5 out of 5 stars

Lovely dresses

12 September 2024
Aapas Modestwear logo

Reply from Aapas Modestwear

Hi,

Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.

Thank you for shopping with AAPAS.

Kind Regards,
AAPAS Customer Service

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