The outfit i ordered was wayyyyy too big despite it being an extra small. It's quality was not like in the picture, was very thin. However, it did arrive quick and when I sent it back, I was given an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I order XS and S but it's quite big it's not feel to me its small size but tag said its small make sure don't make long dress baggy some girls like fitted long dress plz work on it as well
disappointed, sizes are so off and pictures don't match what you get. hated the whole service won't be ordering again. Edit: the customer service however is good, you get fast replies and resolutio... See more
Overall the clothes are usually sized correctly and material is good quality. However on this occasion I ordered 3 large size items (1 dress and 2 co ords) in a sale and unfortunetly 1 of the co ords... See more
Company details
Written by the company
Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.
Contact info
Unit 6-8, Campus Road, Listerhills Science Park, BD7 1HR, Bradford, United Kingdom
- 01274 505050
- customerservice@aapasonline.com
- aapasonline.com
3.9
Great
273 reviews
Replied to 29% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing
this is my first time purchasing from Aapas, and im really impressed! the delivery service was excellent, the fabric is so comfortable exactly as shown in the photos. i’ll definitely be buying again(:
7 August 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
I ordered a few salwaar trousers to…
I ordered a few salwaar trousers to wear with tops I already own. However, the fabric wasn't what I expected so I returned the items. Customer service was great. I paid for a signed for service with royal mail. I received a refund promptly once the warehouse received my parcel.
17 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Very fast and as described
22 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Mrs o
Metrail r good , service is good.
I return 2 articles because of size . Can u contact me back please . I want to exchange.
21 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
If you need any other help please contact us at customerservice@janan.co.uk
Kind Regards,
AAPAS Customer Service
Love the designs
Love the designs. Was a good sale. Grabbed some beautiful pieces for a fraction of the cost.Really brightened up my wardrobe Great work apaas.
23 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Very good
Very good. Delivery very quick. product exactly as described and shown. Happy with the product. Thanks
22 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Simple modest clothes
Loved the material. Its quite soft and comfortable for the summers.
15 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
I bought 4 hijabs
I bought 4 hijabs. I liked the quality but the hijabs had cheap plastic ‘made in china’ tags on them which ruined the product for me. I thought if I am buying from a particular website, the product will at least come with brand’s own tag which will make me believe that each piece was carefully picked and tagged by the brand. If I wanted a random hijab from China, I could have bought hijab from Temu/ Aliexpress which would have costed me much lower price.
26 July 2025
Unprompted review
Good products overall.
Definitely recommend this company. Good products and customer service.
12 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
All the tops I ordered were XS two of…
All the tops I ordered were XS two of me can fit in them. Not happy
7 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best possible service and we truly value our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
aapas
Threads all hanging out abaya
Threads all hanging out abaya. Poor quality
13 June 2025
Unprompted review
Quality products, good price, brilliant delivery
The abaya I ordered was exactly as the picture showed, the scarfs were beautiful and soft, excellent products, delivered in good time, thank you Aapas
3 July 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Item requires under dress
Item requires under dress. Its transparent. Should have stated in the description. I have had to purchase an under dress seperately. Which is very annoying. Because in the picture it looks like its not transparent and reality in reality it is.
23 June 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
Aapas
Stitching came undone
After 1 wear of your slip dress it literally fell apart. All the stitching came off. So not very happy, was my first purchase. I doubt I will order again. Other than that the material was nice.
3 June 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
Aapas
Rubbish quality don't waste your money, cheap material
Rubbish quality don't waste your money, very disappointed. Purchased to wear for an event but the cloth looks so cheap. Would not recommend.
10 June 2025
Unprompted review
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave this review. We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers.
Thank you for shopping with AAPAS.
Kind Regards,
AAPAS Customer Service
Dress was very tacky looking and old…
Dress was very tacky looking and old fashioned. Not happy with the quality of the clothing’s either.
Wasn’t able to send back items in the timeframe for returns as unable to get to postal service in time. You are only getting 7 days from the time of delivery to return items, which is quite cheeky.
I won’t be returning to this website.
23 May 2025
Reply from Aapas Modestwear
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
Aapas
I had to pay for postage for an item…
I had to pay for postage for an item that was too long and pay to £3.90 again to post it back. I’ve lost nearly £8 just on postage.
26 May 2025
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