A & A Gas Service Engineers Ltd Reviews 

184
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service received, often noting quick problem resolution and efficient call-outs. Many appreciate the promptness of appointments, with engineers arriving as scheduled and providing timely service. People also frequently commend the staff for being professional, polite, and helpful in all interactions. Reviewers consistently praise the staff's knowledge and efficiency, with many describing them as honest and hard-working. The company's commitment to clear communication, including appointment tracking and explanations of findings, is also highly valued. Customers often express their intent to use the company again and readily recommend their services to others.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very good experience from start to finish. Communication was easy and Hanna was very helpful. We had Ryan booked in quickly to replace our hot water tank and fit a new tap. Everyone was professional... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Had a leaking radiator, engineer (Steve)came out as planned, (tracking available now) very polite as always, he had to wait for a part (approx 40 mins) he noticed my service was du... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Kept up to date on date and time of appointment and able to track engineer. Arrived when they said they would snd were professional helpful clean snd tidy doing the job. Charged... See more

Company replied

Rated 5 out of 5 stars

We have had excellent service from A&A Gas since day one of using them. They came for an emergency call out, and we’ve stuck with them since, singed up to the Annual Heating Service agreement and n... See more

Company replied


Company details

  1. Gas Engineer

Written by the company

A & A Gas are the first choice for central heating system and boiler repairs and maintenance in Milton Keynes and surrounding areas. We offer great value, effective service agreements to keep your boiler and central heating operating at it's best. Our team consists of fully qualified engineers with a total of 30+ years’ experience in the trade Therefore providing a vast knowledge base and skill set. All our engineers are fully qualified and registered with Gas Safe, the official gas registration body for the United Kingdom. We can undertake all domestic heating/gas enquiries, as well as being able to provide the local area with minor plumbing services. With over 750 happy, regular clients and literally thousands of boiler and system repairs it's no wonder that most of our work comes from recommendations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(184)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys respond so quickly and are…

These guys respond so quickly and are just so reliable. I really recommend this company

30 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Hi Andy,
Thank you so much for your kind words. It is truly appreciated to know you are happy with the service we provide and would recommend us.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Your representative was very helpful…

Your representative was very helpful and informative we would recommend anyone to deal with this company

30 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Ernest, thank you for your kind review.
It is very humbling to know you would recommend our services.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Efficient and helpful

Super, friendly, helpful admin and booking advice. Efficient service. Will definitely use again.

20 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Beverley. Glad to be of service!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Excellent service

Excellent service!
Ryan installed our new heating system and fitted some radiators for us.
The job was done professionally and left tidy.
He also took the time to explain how to navigate our new system.
Highly recommend.

10 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Lucy for such a kind review. It is very helpful to know that our customers are happy with the service level that we strive to provide and that you would recommend us to others.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Very professional

Ryan was very professional and helpful he kept us informed and explained anything we didn't understand. He also left my home clean and tidy. Hanna in the office is also very helpful and went above and beyond for us. Would definitely recommend A&A gas

17 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much Mandy for taking the time to leave such a lovely review. It means so much to us to know that our customers are happy with the service we provide and that you would recommend us to others.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

A very friendly and professional service.

A very friendly and professional service. On time, good communication from everyone involved in the company. Will definitely use again.

3 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Graham for such a lovely review. It means a lot to us to know that you are happy with the service we provide.

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Installation of paperwork and new radiator

The engineer came twice ahead of the job to assess the work. Extremely thorough throughout, easy to have in the house, always polite & considerate and good quality of work. We are very satisfied with the workmanship and final job.

8 September 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Jerry, thank you very much for your kind review! We like to know our customers are happy with the service provided!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Boiler Service

Great company to go through. I have only used them for a Boiler Service but they are so easy to work with. Simple to Book. The Person arrived on time, was very polite and very professional. And thats all you want these days.

10 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you for your lovely feedback Nick, we really do appreciate the time you have taken to leave us a review.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Been using A & A gas for over 2 years…

Been using A & A gas for over 2 years now. Allways excellent work, leaves all areas clean & tidy.
Keep up the good work.
R W

9 October 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Mr Whitaker, we really appreciate the positive feedback.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Hive installation

Efficient, great customer service and reliable.

27 September 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Lauren, really appreciate your positive feedback!
Glad to be of service.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Just a great service

6 September 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Hi Darren,

Thank you so much for your 5 star review, it really is appreciated!

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Gas boiler good job

A thoroughly good job when servicing my boiler.

4 September 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Hi Tracey,

Thank you for your kind review, we appreciate our customers taking the time to leave us them, it means a lot.

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Great company and service

Always have an excellent service from the team at A7A Gas Service.

4 September 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Hi Chris,

Thank you so much for you kind review! Very much appreciated!

Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Great service

Continue to get great service from the team, Ryan and Hanna most recently. Since they fitted the new boilers a couple of years ago there have been no real issues especially as they do a thorough, professional job on the annual servicing as Ryan did today.

30 August 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Stephen for your kind words. It is so lovely to hear that our customers feel they are receiving a positive service from us.
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Highly recommended, amazing team

I think I was with them for 2-3 years couldn't fault the team at any point. Had a few repairs and servicing. Quick
, easy to book, polite team and very friendly and informative. Even helped out when we moved house when the removal team packed the thermostat and we couldnt find it and we needed a new one fitted ASAP to complete the sale of the house. Definitely would recommend the company/ team. Only reason we canceled was we moved out of the area to where they don't cover. 1 thing I did love was the advanced servicing before December when you need it. Hope that stays a standard service.

28 August 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you so much Liam, for your kind words.
It means a lot to know that our customers are happy with the service we provide.
If you ever move back to the area, give us a call!
Kind Regards,
A&A Gas Team

Rated 5 out of 5 stars

Highly recommended

A and A Gas fitted a new boiler for us last August. They were friendly and efficient, cleaning and tidying up after themselves. They had come highly recommended to us and they didn't disappoint. We'd be happy to pass on that recommendation to anyone. We took out their service plan and received a prompt reminder this year to book a service. Just brilliant.

30 July 2023
A & A Gas Service Engineers Ltd logo

Reply from A & A Gas Service Engineers Ltd

Thank you Debbie! We really appreciate your kind words and to know you would recommend us means everything. We have built the business on reputation and to hear that we would be recommended straight from our valued customers is fantastic.
Kind Regards,
A&A Gas Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look