Gaynor Ernstzen BNA is a assett to the company. She always looks out for her staff. Go s beyond duty to make sure staff are happy and continue with training. Is always kind, demonstrates compassion... See more
Company replied
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See what reviewers are saying
I have joined A24 group and in particular Ambition 24 who is an outstanding team. Lurinda is very professional consultant and determined to support her team in any situation which may occurred.... See more
Company replied
Consultant, Keegan Keiser and his other team members continued to be superb! A24 is my favourite agency to work for. If you’re reliable and caring, please consider A24. Having created records... See more
At the early start shift wasn’t coming as expected but suddenly got blocked booking for four to five nights which is nice. Everything seems working well but hope one day timesheet submission ll be onl... See more
Company replied
Company details
Written by the company
The A24 Group is an industry-leading Medical Recruitment Agency, that operates in the United Kingdom, United States, and South Africa. The A24 Group was the first medical staffing company to offer a 24-7 service, 365 days a year. The organisation is still uniquely differentiated by the speed and efficiency of service response; its unmatched compliance processes; and advanced ICT management systems, developed in-house. It is an advantage that benefits our clients and candidates, maintained through a singular dedication to training and systems excellence.
Contact info
Lind Road 92-96, SM1 4PL, Sutton, England, United Kingdom
- 0871 87 333 09
4.7
Excellent
190 reviews
Hasn’t replied to negative reviews
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Service delivery
Each time I request timesheets to be posted to me I get them without delay
23 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Zvipozvashe,
We absolutely love working with you, Thank you for your kind words
Kind Regards,
Jaydine Titus
Recruitment Resourcer
A24 group offer me very suitable jobs…great employer
A24 group offer me very suitable jobs that have my skills in line with the my capability, A24 group umbrella my local area so I can travel to my workplace relatively easily and are great at employee information with very user friendly data and helpfull information always at hand, I'm enjoying working for A24 group and have taken up perks and built up my nest pension too hooray for our efforts.
4 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Craig,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, our consultants are extremely helpful. We count ourselves lucky to work with someone like you. We look forward to working with you now and in the future!
Kind Regards,
Jodie Lategan
Recruitment Resourcer
A24 is an excellent agency to work for…
A24 is an excellent agency to work for Believe you me you would not regret joining them. I’ve been working with them since 2016 to date and to be quite honest the pay is very good, plenty of shifts to go round if you’re available. The consultants teams are very helpful if you have a problem they always happy to help. Simply the best agency to work for
2 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hey Sammie,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, our consultants are extremely helpful. We count ourselves lucky to work with someone like you. We look forward to working with you now and in the future!
Kind Regards,
Jodie Lategan
Recruitment Resourcer
The compliance dept did not give…
The compliance dept did not give adequate notice before asking consultant to cancel shift even though someone is still complianf
2 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Taiwo,
We are terribly sorry for that miscommunication. I really appreciate you bringing this issue to our attention. Your feedback helps us to improve service for everyone.
Thank you for arising this issue.
Kind regards,
Jaydine Titus
Recruitment Resourcer
Loss of trust in some booking consultants.
Good pay generally, better than most.Some consultants not keen on their job.one of them booked me into a home and never confirmed to me ,so the home struggled as I didnt turn up.Two others booked me in different homes,different ocassions,the clients cancelled my shifts and communicated to the consultants about the cancellations.The consultants didn't communicate to me ,so I travelled miles approximately 45miles to and fro.times 2 and none of them compensated me for the lost shifts,my wasted time,energy,fuel and the stress of it all.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Jane,
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. We apologize for the lack of communication.
Therefore, while we do appreciate your concerns, the only recompense available to you is too offer you suitable assignments, so that you can earn to cover any losses you may have experience. I have escalated your profile to our bookings teams to call you about work opportunities.
Thank you for working with us we appreciate your service as a loyal A24 group agency worker. If you have any questions or enquirers please do not be shy to contact us!
Kind Regards,
Jazmyn Smith
Recruitment Resourcer
Reply from A24 Group Medical Staffing - Sutton
Hi Lillian,
I am not sure what your request is, please contact us on Tel: 0871 8733 383 Whatsapp: 0772 3559 602
Kind Regards,
Jodie Lategan
Recruitment Resourcer
Payment for some shifts is not on time-…
Payment for some shifts is not on time- many mistakes in payroll department. I have to check every payslip carefully. From 04/21 many mistakes.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Olga,
Thank you for taking my call. I am delighted we managed to solve your issue together. Our Payroll works at a fast-pace on a very tight deadline with high level of accuracy and pays over 1200 candidates per week which may incur small volume of human error(s). Payroll staff are fully trained and are aware of how important it is to ensure all candidates are paid accurately. Your experience has been taken on aboard and passed onto the Payroll Manager for future training purposes.
Kind Regards,
Jodie Lategan
Recruitment Resourcer
Great company to work with
Great company to work with. Flexible hours are given on a regular basis and staff are so kind and easy to work with.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Justina,
Wow, we were blown away by your positive words!
Thank you so much for working with us.
Kind Regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Email: zayaan.abrahams@a24group.com
Web: a24group.com
They give you a good rate
They give you a good rate. You won't regret joining them as agency.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Phylicia,
Thank you so much for working with us. We appreciate you and your wholesome feedback!
If any of your friends or family would like to join the A24 Group, we have introduced a new referral program.
Contact us for more information about it:
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
Warmest regards,
Jaydine Titus
Recruitment Resourcer
Very good work agency to work for
Very good work agency to work for. Good rates, and opportunities to develop relationships with clients.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Marmont,
It is because of people like you that we continue to improve as a business! Thank you for working with us!
Keep safe!
Warm regards,
Jaydine Titus
Recruitment Resourcer
Reply from A24 Group Medical Staffing - Sutton
Hi Monika,
Thank you very much for such a great review! We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
Kind Regards,
Jaydine Titus
Recruitment Resourcer
Reply from A24 Group Medical Staffing - Sutton
Hi Angela,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
We love working with you too! Thank you for being a valued A24 Group agency worker
Kind regards,
Jaydine Titus
Recruitment Resourcer
Ambition 24 has no care for the staff
Ambition 24 has no care for the staff, they want their shifts done .
BNA agency has rude staff.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Thank you for your review, Gina.
We apologize for the frustrating experience. We consistently strive to deliver excellent service and fast, reliable weekly pay to our Agency Nurses and Staff.
It is because of people like you that we continue to improve as a business!
Thank you for working with us we appreciate your service as a loyal A24 group agency worker.
Kind regards,
Zayaan Abrahams
Recruitment Resourcer Team Leader
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
Email: zayaan.abrahams@a24group.com
I have worked for the a24group…
I have worked for the a24group since2005. There was limited technology then, but the service never seized to impress. I was working for Ambition then. Although there was a hiccup sometime when it stopped operating, it came back fighting and thriving to be the best. I am happy and that is why I am still with the a24group up to now.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Nomthandazo,
We would not be able to grow and develop without feedback like yours, (insert customer name). We are thrilled you had a great experience with us and look forward to continue working with you as a valued A24 Group worker.
Kind Regards,
Jaydine Titus
Recruitment Resourcer
Great agency
Great agency. Flexible works best with my time schedules and wonderful pay rates.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hey Emmanuela,
Thank you so much for working with us. We appreciate you and your amazing feedback, The A24 Group believes you should earn what you deserve. Thank you for your hard work that you always put in every shift!
If any of your friends or family would like to join the A24 Group, we have introduced a new referral program.
Contact us for more information about it:
Tel: 0871 8733 383
Whatsapp: 0772 3559 602
Warmest regards,
Jaydine Titus
Recruitment Resourcer
Very efficient and reliable
Very efficient and reliable. Getting in touch with carers on time.
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Folake,
Thank you for your amazing review! We work really hard to offer the best service in the best possible way and I am happy to see that it reflects.
Have a good day!
Kind regards,
Jaydine Titus
Recruitment Resourcer
Thank you so much to be a good company…
Thank you so much to be a good company to me as individual am very happy everything is always updated I've got no complaints.
Regards Nobuhle Princess
1 October 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Nobuhle,
Thank you for your 5 star review. On behalf of the A24 Group team, I would like to thank you for sharing this great review about our agency! We are thrilled that you enjoyed your experience and are extremely happy having you as a valued A24 group agency worker.
Kind Regards,
Jodie Lategan
Recruitment Resourcer
Efficient and professional
30 September 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Alex,
Thank you for your kind words. We value you as a A24 Group Agency worker.
Kind Regards,
Jodie Lategan
Recruitment Resourcer
Could have given 5 stars as I have been…
Could have given 5 stars as I have been working for sometime and referred people to join, my only issues have been with payroll. Consultants are professional.
30 September 2021
Reply from A24 Group Medical Staffing - Sutton
Hi Charity,
We would not be able to grow and develop without feedback like yours. Thanks for working with us a an A24 Group agency worker.
I’m sorry to hear you have had a frustrating experience with payroll I really appreciate you bringing this issue to our attention and will take it further to ensure that it gets resolved.
Hope you have a good day, stay safe!
Kind regards,
Jaydine Titus
Recruitment Resourcer
Always good to chat about the weather…
Always good to chat about the weather in Cape Town with the ever polite conscientious A24 agents................
29 September 2021
Reply from A24 Group Medical Staffing - Sutton
Hey Vincent,
We always enjoy reading reviews such as the one you left us!
It lets us know we are making you happy and doing something right!
Please let us know if there is anything else you need.
Kind Regards
Jaydine Titus
Recruitment Resourcer
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