Poor communication. Have not received product as of yet and not sure it will be received based on other reviews. Should have checked Trustpilot first. If no response within the next few days will disp... See more
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A'DAR Norther Germany, die deinen Alltag smarter macht Wir sind ein deutsches Startup aus Hamburg mit einer klaren Mission: innovative und nachhaltige Techprodukte zu entwickeln, die deinen Alltag nicht nur einfacher machen, sondern auch zu deinem Stil passen. Modernes Design trifft auf durchdachte Funktion – für Menschen, die Wert auf Qualität, Ästhetik und Nachhaltigkeit legen.
Friedrich-Penseler-Straße 36c, 21337, Lüneburg, Germany
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Replied to 73% of negative reviews
Typically replies within 1 week
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edit: after numerous attempts to collect money from me for a power bank that I never received (which I immediately, each time, wrote them to say I haven't received the power bank, they have now sent me to the debt collectors. Unbelievable! So now I'm having to fight this. Please avoid at all costs! I'm completely suspicious of any good reviews, really!
Read all of these reviews where the person didn’t receive the product. Happened to me exactly this way!
Ordered a charger from this company, they acknowledged my purchase, not delivered yet plenty of communication but no solution.
Not happy with thus company.
They took my money via shopify on August 26th but haven’t sent anything. Any customer service emails I get in response to my multiple emails are computer generated, some in German and some in English with promises of sorting out my order and they’ll get back to me-they don’t. Now I’ve asked for a refund and heard nothing. SCAMMERS- DO NOT BUY
I ordered a magnetic charging bank and after 2 weeks had not received
I sent several emails which were responded to but only with we will look into it and then no further response until I chased
I ended up doing a chargeback through my bank to get my money back
I wouldn’t bother with this company as you can buy similar products, cheaper off much more reliable sources
Misleading Company with Terrible Service — Avoid ADAR UK
I’m extremely disappointed with my experience ordering from ADAR UK (operating from Germany). My first order — a simple iPhone charging battery — took over four weeks to arrive. Despite that, I foolishly gave them a second chance and placed another order for an iPhone case on 9th September.
Since then, I’ve received nothing — no product, no tracking, and no refund. I got just an order confirmation. When I contacted support, I heard from someone named Lea Döring, who said she would “look into it.” That was weeks ago. There has been no real follow-up or resolution.
Worse still, others have shared the same pattern. ADAR has a Trustpilot rating of around 1.5 out of 5, with numerous reports of non-delivery, misleading delivery promises, and unresponsive customer support. 
This feels less like incompetence and more like a pattern of neglect or deceptive practice. If a company can’t even deliver what you paid for — or respond when things go wrong — it shouldn’t be trusted.
I strongly urge anyone considering ordering from ADAR / ADAR UK to think twice. There are far more reliable sellers out there — don’t let this one waste your money or your time.
I did not received my product and they don answer to me I think is a scam DO NOT BUY HERE
Read the reviews. It’s. A. Scam.
I luckily bought through AMEX who have completed chargeback and flagged the sellers as fraudulent so hopefully will prevent others from making same mistake I did
Now 30 days since ordering, nothing received & no response to communications to customer support. Would be zero stars if I could. Steer well clear of this lot, now off to my credit card company to reclaim my money.
Had same experience as others have posted. Had response from support promising to look into lack of delivery but no follow through. Would not buy from this firm.
This never arrived. It’s a scam. DO NOT BUY!!!! I would give zero stars if I could. No tracking no receipt. I ordered this 2 months ago. It’s a scam.
It did eventually arrive 2 months later but it doesnt work as well as it claims
Was a little worried buying off Facebook advert but it’s a Great product, delivery good very happy with my purchase
THIS A SCAM …THIS IS A SCAM!!!DO NOT SEND ANY MONEY……SCAM ALERT!!!!!After 14 days you will lose your money as I have ,The banks will not return your money…..SCAM SCAM!!!!!!
If i could give 0 stars I would! I ordered the offer on power banks, they say express shipping to UK, I ordered on 6th September, have followed up 3 times, no response and no items, Have gone via my credit card company for a refund. terrible service.
The also tried to remove this review by saying its a fake one! order number #3882 placed on 6th.
Shipping tracking has still not updated, despite promises they would check and get back to me they never do.
Scam.
Ordered stuff 7th September, been 3 weeks, nothing been delivered, no replies from the several emails l sent.
Have been following up my order for days now. Their advert says will deliver 3-5 working days after ordering. It’s been more than 3 weeks now. I’m worried that my money will not be fully refunded as they have a 14 days refund policy. Their support is not supportive at all as no response on follow up emails. Only once to acknowledge my first follow up has been received but after that radio silence.
Don’t buy they steal your money and send you nothing they don’t get back to you they pretend there a system problem
Ordered2 power banks on 25th August and not received any information, tracking and have contacted customer services 4 times with no reply. DO NOT BUY FROM HERE!!!
It seems to be a drop Shipping company. It promises two Powerbanks and Cable but I got only one Powerbank after 30 days ( initial promise was 1-3 days). After 20 days still they don’t send the Information that I send it back.
Similar to others. Ordered on 29th August. No tracking, no response to emails or message on site. Stupidly didn’t buy through barclaycard. DONT BUY
Lots of promises very little actual charging. My Nordcharge Pro took my iPhone 16 Pro from 11% to 76% before running out of steam. The worse “free” chunkier power bank dragged me from 20% to 77%, just 57% extra charge
For £69.95 I didn’t even get one full recharge. Forget the “freebie” gimmick — what’s needed is one solid product that delivers on its promise. The Nordcharge Pro is basically a light show that gives up halfway through charging your phone.
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