9amHealth Reviews 

398
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers had a great experience with this company. Customers frequently praise the knowledgeable, highly professional, and caring staff for providing helpful coaching sessions, valuable guidance, and continuous support throughout their weight loss journeys. People also find the mobile application extremely user-friendly, seamless, and incredibly convenient for tracking daily progress, viewing informative videos, and staying accountable. However, some reviewers were not happy with communication, noting slow customer support responses, automated messages, and persistent difficulties with timely medication refills. Consumers additionally mentioned that the digital telehealth process felt quite impersonal, rigid, and restrictive compared to seeing a traditional doctor in person.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the platform is... See more

Service

People report ambiguous experiences with service due to mixed feelings about insurance requirements and... See more

Customer service

Consumers find customer service to be mixed, with starkly contrasting experiences reported. While many... See more

Application

Reviewers mention positive feedback about the app, highlighting its user-friendly interface and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more

Rated 5 out of 5 stars

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more

Rated 5 out of 5 stars

App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more


Company details

  1. Specialized Clinic
  2. Medical Office

Written by the company

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.


Contact info

4.1

Great

TrustScore 4 out of 5

398 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(398)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Workout

I've been taking Zepbound for almost a year now, and have loss a total of 20 pounds. My G1C has went down 5% the hardest part of this journey is working out.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Real people listening and talking with you , not at you

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for all this can be difficult and they get that )

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Rewarding program

I can’t believe how knowledgeable my team has been. This isn’t like Noom because it’s a pinpointed experience. You get personal 1:1 coaching with each module. It’s not random and it’s not forced.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

This is a wonderful program!

This is a wonderful program to be a part of. It makes my weight loss journey so much easier. I look forward to my coaching sessions. The advice is on point and very helpful. The articles and training modules that are provided are super helpful in my weight loss journey. It is so easy to communicate with your health team if you need assistance. Getting my medication has been a breeze! I love the smart scale that they sent me to weigh with!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great resources

Great resources, videos, articles & coaching to assist me in my weight loss journey to become healthy.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

9 AM Health is an awesome platform…

9 AM Health is an awesome platform everyone there is so professional and knowledgeable. I feel like and I’m not being dramatic ,that they have helped me get back to my health and help save my life really because my medication that I’m on is zepbound it reduces inflammation in your body. Just an overall wonderful experience. I would recommend this to everyone that I know that needs some help with inflammation, losing weight, getting healthier, finding their way back to their health. I would say just do it and don’t wait until tomorrow. Do it now.

22 April 2026
Unprompted review

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