99home.co.uk Reviews 

1,800
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, friendly, and consistently responsive throughout the entire property journey. Reviewers emphasize that the overall service is efficient, reliable, and makes renting or selling completely stress-free. Many people note that agents go above and beyond to ensure transactions are handled smoothly and professionally. Some reviewers were not happy with communication, specifically mentioning that replies were very slow or that multiple emails received no response. A few individuals also felt frustrated because their specific listing concerns were not properly listened to or addressed during the sales process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting exceptional support, responsiveness, and deep expertise... See more

Service

Customers had positive experiences with service, consistently praising the professional, fast, and efficient... See more

Customer service

People report positive experiences with customer service, praising staff for going above and beyond to... See more

Response time

Reviewers highlight positive aspects of response time, noting that staff members are consistently fast,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Craig at 99homes.co.uk for his exceptional service. He truly went above and beyond to ensure everything was handled correctly, showing a level of dedication that is rare in the industry... See more

Company replied

Rated 5 out of 5 stars

Amit and his team were amazing from sign up to sale of the house! He went above and beyond - accommodation of our listing request even on Boxing day to go live - now that is service! The produ... See more

Rated 5 out of 5 stars

99 homes have been what I can only describe as perfect landlords. Craig is always prompt in responding and resolves any issues quickly. We become aware of some damp in the property, and from the first... See more

Company replied

Rated 5 out of 5 stars

★★★★★ Excellent service that stands out from the rest I’ve used several estate agents over the years, including Connell's, so when I found 99 Homes online I was a bit hesitant to try another. But... See more


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Rental Agency

Written by the company

We at 99home.co.uk, an online and hybrid estate agent take pride in offering the most competitive pricing packages to sell or let your property. Starting from just £49 for letting service and £99 for sell services, we offer three different packages, tailored to suit your specific needs. Your property is listed on all major online real estate portals like Rightmove, Zoopla. Our team of real estate sales professionals is readily available at your service and provides you with all the necessary support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,800)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ishan has been very helpful and efficient. He has always been on hand to help with my queries. Reliable and very good value service.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used 99home for the first time…

I have used 99home for the first time to sell my house. The process to set up the advert and get it listed on Rightmove was simple, from start to finish it took less than 24 hours as I had all my photos ready before starting. Customer service from Srushti was great. The house sale completed within 3 months. Highly recommended.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Srushti

I would like to thank Srushti for all her time and effort throughout my sales process. She has constantly been on hand to answer any questions and concerns that I have had and she does this this quickly and kindly. She has great customer service skills and is very knowledgable. Thank you again.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

listing

i like to list myself. 99home is great and easy to use. Vivek is a pleasure to chat and work with

10 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Amit Patel of 99Home.com

I discovered 99Homes on Google when I chose to avoid high-street agents and their exorbitant fees for selling my property.
Then I met 99Home salesperson Amit, who carefully explained the benefits of the procedure before and during the sale of my home.
Mr Patel is excellent at dealing with demanding clients, such as myself.
The ongoing care is excellent, such as checking on my development via WhatsApp chats. Amid is really helpful and knowledgeable about property as well marketing and conveyance difficulties.

In a few words:
I highly recommend him and suggest you ask for Amit, for your property sale..
⭐️⭐️⭐️⭐️⭐️

17 September 2025
Unprompted review
Rated 5 out of 5 stars

High Street Package is the best option

I did some research before choosing 99Home to sell my late mother’s property. So glad I did. Due to work commitments, the option of having the full high street package has really paid off. Many thanks to Amit Patel who sold the property in no time at all, and his colleagues who have supported me through the process. Their support in making sure things are going smoothly makes all the difference. Thank you so much!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommendation for Vivek

My enquiry was dealt with by Vivek. He was most helpful and guided me through the process to set up an account to sell my flat. He was very patient and I strongly recommend him as an excellent representative of your company.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently carried out plumbing work…

I recently carried out plumbing work for 99 Homes, and it was an excellent experience from start to finish. They are very decent, well-mannered, and highly professional people to work with. Communication was smooth, everything was clearly explained, and payment was made on time without any issues.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Komal was very knowledgable and…

Komal was very knowledgable and communicative helping to advise and arrange the appropriate gas and fire safety checks for my rental property. I would recommend komal and 99 homes for all your property and rental needs

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you , Anil Sharma. All my Qs were answered by Anil and advice on the way forward. Many thanks.

11 November 2025

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