Aaron and Rusty delivered the couch in speedy fashion. Their white glove service was impeccable and they didn’t leave a single box after the couch was set up. Nick’s top tier service at the West Holly... See more
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7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more. Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.
820 N Fairfax, 90046, Los Angeles, United States
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Polite, clean, thorough!
Not much more I can ask for. Thank you!

Reply from 7th Avenue
The entire experience was fantastic. We worked with Justin in the San Jose showroom. He was such a joy to work with - knowledgeable, responsive, and super helpful. I cannot say enough great things. For the installation itself, Alex, Eddy, JP and Santiago handled our white glove installation. It was so seamless. They showed up when they said they would. They worked with me to adjust the couch and explained every little nuance of the couch so clearly. So far, we love our 7th avenue couch and cannot recommend it enough!

Reply from 7th Avenue
Great service and excellent delivery! Thank you, Chris and Juve they were very helpful and took care of everything. I was surprised to see how fast they were. Additionally, they used cover boots to enter my apartment.

Reply from 7th Avenue
7th Avenue really found a niche creating high-end, stain resistant, water repellant, durable, endlessly modular couches with AMAZING & luxurious fabric. It was worth what I paid. I loved everything about my experience; from driving up to the showroom and sitting with one of the sales people and using the models and my measurements to figure out which sectional made the most sense, to the order and payment process all the way to the delivery which was great. Aaron and Alex delivered my furniture, they were amazing and did it in record time. They were very polite courteous and even went over their practices with the business (they put shoe covers on and stated they had to wash their hands before handling the fabric). They answers the few questions I had since I was pressed for time working from home and cleaned up everything.
The fact that I can keep changing the couch with different color fabric without ever having to buy a new couch brings me joy! I would highly recommend 7th Avenue to anyone!

Reply from 7th Avenue
Amazing service quick and installation was seamless

Reply from 7th Avenue
Rating the white-glove delivery service. Adrian and Eddy were excellent. They helped me adjust my rug and other living area furniture to make sure everything looked balanced with the new couch. They did an amazing job setting up the couch, were cognizant to making sure everything looked perfect and polished. They even vacuumed after! I cannot recommend them enough.

Reply from 7th Avenue
I thoroughly enjoyed the exceptional white glove experience. There were no complaints, and I'm very satisfied.

Reply from 7th Avenue
Eddy and Adrian were punctual, professional, and hard working. They called me in the morning to let me know the approximate time of arrival and immediately started working on the couch. After it was completed, they made sure to pick up all the packaging materials.
I was also very impressed with the new couch and would happily recommend you give them a try!
John

Reply from 7th Avenue
Chris and Juve did a great job delivering and assembling my couch. They kept the space clean and showed me how to take the covers off the couch when I need to clean them. Highly recommend!

Reply from 7th Avenue
Very pleased with Gabe and Raul's work. They were professional, courteous, efficient, flexible and helpful in making sure my couch was placed where i wanted it. I appreciated their attention to detail, that they wore shoe covers and wanted to wash their hands before applying the fabric covers. White glove service is definitely worth it and Gabe and Raul made the whole process easy and seamless. Thank you!

Reply from 7th Avenue
The main guy was awesome! He was quick, professional, he fixed all the issues the other installers made. Overall, the service is great!

Reply from 7th Avenue
Couch was great! Amazing delivery and service by Justice and Alex.

Reply from 7th Avenue
The service was great! The delivery team was very punctual and were very professional.

Reply from 7th Avenue
Gabe and Sam were amazing! They showed up right on time, put on booties to keep everything clean, and were super respectful of the space. They took extra care in assembling! Highly recommend

Reply from 7th Avenue
Very disappointed in the quality of the cushions. We have had the couch for 6 weeks and you can already feel the connection pieces through the cushions when sitting on the couch. The cushions come stored inside the couch for shipping so when you pull them out they are deformed. The couch looks worn out and we have barely used it. The back cushions don’t have enough structure or filling. Shouldn’t have this many quality issues at this price point.

Reply from 7th Avenue
Love this couch! Super comfortable and great quality. Delivery and setup were quick, easy, and the team was really friendly!

Reply from 7th Avenue
Gabe and Raul were absolutely wonderful. The swap from a regular ottoman to a storage ottoman was quick, smooth, and very professional. Both were friendly, respectful, and cared about doing the job right.
They noticed lots of loose threads on the fabric of the storage ottoman and proactively let me know they would ship a replacement. I really appreciated how attentive and solution-oriented he was.
Overall, a great experience. Professional, and helpful service.

Reply from 7th Avenue
Gabe and Raul were courteous, professional, efficient and friendly. They arrived in a timely manner, put the couch together and removed all packaging.
They are both an asset to 7th Avenue.
We absolutely love our new couch! We choose the Navy Velvet and it is beautiful.

Reply from 7th Avenue
Had an amazing experience with Eddy and Rob. Ordered 7th avenue sofa in SF and it was delivered on time. The guys were very efficient and friendly. They showed me how to do it myself, steamed the sofa and cleaned the space while leaving. 10/10.

Reply from 7th Avenue
The delivery and assembly of our new couch was timely and well done. Every detail was checked and all aspects were explained in detail. I highly recommend this team.

Reply from 7th Avenue
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