Aaron and Rusty delivered the couch in speedy fashion. Their white glove service was impeccable and they didn’t leave a single box after the couch was set up. Nick’s top tier service at the West Holly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more. Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.
820 N Fairfax, 90046, Los Angeles, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aaron and Homar did an excellent job - they setup the coach flawlessly. Very happy!

Reply from 7th Avenue
Eddy and Andres were wonderful. They arrived on time, immediately covered their shoes without being asked prior to entering our house. They worked quickly and communicated effectively throughout the delivery process. They were very professional and cleaned the space up before leaving. They answered any questions I had and genuinely appeared passionate about the product and providing satisfactory service. Overall, it was a great experience.

Reply from 7th Avenue
Great delivery team. Diego and Andres delivered on time in San Francisco. Took great care to make sure everything was properly done and offered shoe covers to avoid dragging dirt into the house. Thank you!

Reply from 7th Avenue
Amazing experience, Gabe and Sam are the best at what they do. 7th avenue is lucky to have a delivery team that good

Reply from 7th Avenue
I had a fantastic experience with Gabe and Sam. They arrived right on time and handled my couch with care. They were mindful with the walls and floors and positioned right where I want it. Professional, efficient and very polite. A++++ went above and beyond.

Reply from 7th Avenue
We are really enjoying our couch so far and like how customizable they are. We also had a good customer experience. The showroom in San Jose was very big and we were able to look through all the swatches and fabrics and take a few home to compare to our space. We also had a great experience with the delivery team. The first delivery we had some issues and stains on some of the seat cushions and the delivery team immediately took the initiative to reach out to the vendor to fix the issue. Frankie from customer support personally reached out to help with the replacement. We got the replacement out in no time and the delivery team Eddy and Santiago were so helpful. They even steamed all the covers and fluffed all the pillows. They were very friendly and showed us how to re-arrange the configuration.

Reply from 7th Avenue
The sofa is absolute gorgeous. So comfortable! The entire process, from my visit to their showroom, to the delivery and white glove installation, was perfect. My order was ready in about two weeks, which was faster than the wait time quoted. Aaron was the main delivery guy and he did an amazing job! I highly recommend this company and their beautiful furniture.

Reply from 7th Avenue
What a great team, the guys delivered , set up, and brushed the velvet fibers beautifully so the couch looked amazing. They were kind, professional and showed me everything I would need to know. Bravo 7th Avenue! Thanks for sending the A Team!

Reply from 7th Avenue
Aaron and Gio delivered our couch they were extremely professional. Highly recommend

Reply from 7th Avenue
Eddie & JR delivered my new couch. They showed up in time, put together my couch with care and explained its features well. The 7th Ave. team has been fantastic throughout the entire process. T

Reply from 7th Avenue
I needed replacement and repositioning on our new sofa. The team has been exceptional on all levels.
Today , Alex put the sofa together with the new covers he was professional, and precise and exceptional at what he does. His precision and ability were top notch. First class young man! What an asset! His helper was Samuel who was also awesome!
As always, my experience with seventh Ave has been a great experience. Behind the scenes Griffin has been with me every step of the way! Exceptional Customer service on all levels! Five Stars!!

Reply from 7th Avenue
I had a great experience today with my delivery and white glove service. Aaron and Gio were on time and very professional. They got it all delivered and set up in less than 2 hours. They went above and beyond and we are so grateful for the great service and our new couch!

Reply from 7th Avenue
I had a great experience with Chris and Juve from 7th Avenue Coach during my installation. From start to finish, they were professional, friendly, and incredibly easy to work with. They arrived on time, kept the workspace clean and organized, and paid close attention to every detail throughout the job.
It was clear they take a lot of pride in their work. They took the time to explain what they were doing and made sure everything was installed properly before wrapping up. The installation process was smooth and stress-free, and the end result looks fantastic. The product itself is amazing—high quality, comfortable, and exactly what I was hoping for. I’m extremely happy with the experience and would highly recommend Chris and Juve, as well as 7th Avenue Coach, to anyone considering their products.

Reply from 7th Avenue
Nick at the showroom in Los Angeles was super helpful and went above and beyond to help us figure out what worked best for our interests. Aaron and Gio were about the best experience I’ve ever had with an in home installation and explained everything’s function while delivering the best white glove service, they were in and out seamlessly.

Reply from 7th Avenue
I had an absolutely lovely experience buying my sofa from the Hayes Valley location in San Francisco. Patricia Kruger was an absolute dream to work with. I couldn't imagine a more considerate and professional person to work with honestly.
She was informative, yet not pushy and let me truly explore and get all of my questions answered.
The lead time was much shorter than expected and I wound up with my sofa in about 2 weeks time, which was on the shorter side of the 2-4 weeks quoted.
Delivery was a breeze! Alex and Jonathan arrived a little bit ahead of time even and were friendly and considerate of my building.
They were quite efficient and had everything set up quickly and gave me demonstrations on how to remove the covers to launder and how to access the storage.
Currently, I am in the process of working with customer service to exchange my covers because as absolutely beautiful as the rosewood pink is, it just didn't fit my space and I'm looking forward to going with the olive green.
Even with getting swatches and debating, I had rosewood blinders on because it's truly such a lovely shade of pink. That being said, the olive will bring lushness to my indoor jungle of plants and I'm very happy that 7th Avenue does allow a 1 time exchange of color, if you aren't satisfied with your original choice within 30 days.
That is such an awesome perk because you want to fall absolutely in love, once it's in your space. If you don't, you still have a chance to make it right. I love it when a company really wants you to be happy with your purchase.

Reply from 7th Avenue
Entire experience was great! Stefanie helped us find the perfect couch and was extremely informative. Due to renovations we weren't able to get the couch into the house for a while and had to keep rescheduling delivery but company was great about it. Aaron and Alex delivered the couch with exceptional service. They were really careful with the couch and took time to explain how to clean and move around.

Reply from 7th Avenue
I am impressed with Chris and Juve. They are professional and actually helped move the couch a few inches after it was in place and moved the floor lamps into their exact position to make sure the room was perfect. They provided clear instructions for removing covers and how I can change the layout whenever I want. Thank you

Reply from 7th Avenue
JP and Alex delivered and installed my couch order from 7th avenue. They were an excellent team! Very professional, very communicative. They washed their hands and wore shoe covers inside. They walked me through each step of the process. Greatly appreciative of their work and they have my highest recommendation!

Reply from 7th Avenue
Not only is the couch so comfortable and beautiful, Had the best experience with the whole team Ian and Juve were quick and so nice. Highly recommend using this company not only for the great couches but they are so easy to work with.

Reply from 7th Avenue
Fantastic install! Aaron and Ian were both superb and I could not say enough great things about them and their process.

Reply from 7th Avenue
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.