Be careful.. Be Away.. I returned my car at Istanbul airport.. They told me: we will pay deposit back within 21 days.. I kept contacting them everyday.. 100 times I called them via e.mail, phones,... See more
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I strongly recomend: Do not uses this fraudulent company. They will never return your deposit. When picking-up the vehicle in Sabiha Gokçen Airport in Istambul last Jan/01, I made a 500 EUR deposit, t... See more
Stay away from those scammers. They asked for a deposit of € 500. We then miraculously lost the front plate somewhere on the first day (I've been driving for > 10 years now, never lost a front plate... See more
DO NOT RENT FROM THESE GUYS!!!!!!!!!!!!!! I am a regular traveller to Istanbul, I rented from these guys using a booking.com affiliate. 724rent.com is a scam operator. If you use a scraper s... See more
Company replied
Company details
Written by the company
Welcome to 724Rent, your premier online car rental platform in Turkey. With nearly 15 years of experience and headquartered in Istanbul, we operate 11 branches across the country. At 724Rent, we offer seamless vehicle rental services from a variety of convenient locations, including major airports and city centers, serving customers from around the globe. Experience effortless booking, secure payments, and prompt vehicle deliveries with our modern, well-maintained fleet. For more information, visit our website and discover the best rental options tailored to your needs.
Contact info
Yenişehir, Starport Rezidans, Sümbül Sk, 34912 Pendik/İstanbul, 34890, Istanbul , Turkey
- +902168888724
- info@724rent.com
- 724rent.com
1.5
Bad
115 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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DO NOT USE!
DO NOT USE! A terrible company that lies and cheat its customers.
Usually, car rental put a stop on your credit card as a deposit. This company actually took out the money and then 5 weeks later still have not returned any of it. I’ve been asking every week Via WhatsApp and still $500 has not been returned despite their own paperwork showing that the car had been returned in the same condition.
Incidentally. when we returned the car there was no one there to greet us - despite us having rung them ahead of time. After almost an hour someone turned up and then proceeded to charge us $180 for half a tank of petrol. Of course, if we had known beforehand that the charge would be that much, we would of course have filled the tank back up. By the time we were told that the fee would be $180 we had no time to go find petrol!
Currently a car that would have cost $300 at AVIS has now cost me almost $750 with these crooks.
10 July 2023
Unprompted review
Good service and returned deposit minus…
Good service and returned deposit minus the toll charges. Also escorted me from and to the airport in van. All in all a pleasant hire company. Would go back.
27 June 2023
Unprompted review
Reply from 724rent.com
Merhabalar, 724Rent'i tercih ettiğiniz için teşekkür ederiz. Almış olduğunuz hizmetten memnun kaldığınızı görmek bizleri çok mutlu etti. Tekrar görüşmek dileğiyle, mutlu günler dileriz.
SCAMMING CAR RENTAL COMPANY
BEWARE * SCAM * THEFT * ILLEGAL BUSINESS
Stay away from this scamming rental car company. They offer good rates to attract customers and all the eye is the customers' deposit.
I rented a Renault Clio from Sabiha Gokcen Airport Istanbul (SAW) for 9 days. The car was new and good and I didn't have any issue with the car during the rental. After returning the car I waited for about 20 days and then I got back 240 out of 500 Euros which blew my mind.
They just deducted 260 euros from the deposit and didn't bother to inform me why. After 10 days of contacting them, sending 3 emails, finally I got reply in which I saw that they deducted 200 euros just for detailed cleaning with the reason that there were smoking stains in the car. HOWEVER, I DON'T SMOKE.
The person to whom I returned the car told me that everything is fine. When he gave me the report, he marked "Dirty" checkbox and said he wrote same in the note because the outside of the car is dirty (the normal dirt & bugs on the car front what you get while driving on Turkish highways)
And now, they are claiming that the report says detailed cleaning was required because you smoke in the car. (I'm surprised how conveniently they are lying)
They shared a picture as well and only one picture in which there are some tiny biscuit particles on the seat (which could be easily vacuumed and definitely no detailed cleaning was required). I have asked them to provide more proof and also receipt of performing detailed cleaning which I don't think they would be able to provide.
Again, an advise to all: NEVER EVER TRUST THIS COMPANY AND STAY AWAY FROM THEM.
28 May 2023
Unprompted review
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