Car Hire services Uganda Reviews 

57
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I remember hiring these guys for my kukyala in 2022 after lockdown, despite being late beyond the agreed time, these people were so understanding that they let us continue with the event without charg... See more

Rated 5 out of 5 stars

We are from Barcelona and my wife and I took a trip to Uganda organized directly with a local agency: 4x4 car hires Kampala. The best trip of our life. We saw what all tourists want to see but we also... See more

Rated 1 out of 5 stars

4x4 Car hire Kampala was a horrible experience ! We were looking for rental car for 7-22 april. Car was including rooftootent and camping gear. Affordable priced in comparison with other rental compan... See more

Rated 1 out of 5 stars

Hello, I can only confirm the experience Leon had this year with this company. We rented this car, the foto you see above. I HAVE NEVER IN MY LIFE SEEN A CAR IN A SUCH POOR CONDITION. Over the time... See more

Company details

  1. Car Rental Agency

Written by the company

Car rental services Uganda is a registered car rental agency based in Entebbe specializing in hiring out all kinds of rental cars to both international and local travelers. We have a fleet of well-serviced rental cars available all year round for self-drive and driver-guided road trips plus we outsource from some of the most trusted car leasers in Kampala ensuring you dont miss out on any car of your choice. We a fully registered under KCCA, USAGA and partner with Uganda Wildlife Authority & Tourism Board hence you can be assured you are dealing with trusted and reliable team.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

57 reviews

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No recent history of asking for reviews

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2.7

All reviews

(57)

1 review in the last 12 months

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Rated 5 out of 5 stars

Friday experience

The driver was very careful, followed road instructions and knew all the directions so I had a smooth ride.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Murchison Falls Review

Great car hire company it is. I had a fun experience with it, me and my girlfriend had a wonderful trip together to Murchison Falls in November last year. From Kampala to Lamwo was a great journey . The driver was driving well. We never got into trouble with anyone. Everything was okay . Keep it up 4X4 Car Hire Kampala

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Arthur K Review

This company is doing everything good , it deserves to be there at the top. It has great services. My first trip with them in March 2022 was magical with my loved one. The staff really made us feel at home

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Impressive Review

I was impressed with the quality of service provided by this car hire company, the staff was knowledgeable and helpful, and the car was what I exactly needed

14 July 2022
Unprompted review
Rated 5 out of 5 stars

James Review

The service I got from 4X4 Car Hire Kampala was absolutely beautiful. This was in June 2022, I was going for the FASU Games that were in Nairobi, so I needed a car to connect from Kampala to take me to Busia border to get a bus from there to Nairobi. The car eased my journey , I made it in time. Thank you so much 4X4 Car Hire Kampala

1 June 2022
Unprompted review
Rated 5 out of 5 stars

Oblanx Review

The experience with 4x4 Car Hire Kampala was a great one, I will be back for more rides and get to hire some of your amazing rides

16 January 2023
Unprompted review
Rated 5 out of 5 stars

4x4 Car hire kampala review

Tbh, the experience with 4x4 Car Hire Kampala was super unforgettable. It was so nice. If you ask me, I'd totally recommend the car company to each and everyone.

Date of experience: October 15, 2022

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Aupal Review

Honestly speaking, I loved the experience with 4x4 Car Hire Kampala. I have always used other car services but then when a friend recommended to me this one , it was nice. It felt like a customized experience for me personally.

9 November 2022
Unprompted review
Rated 1 out of 5 stars

Do yourself a favor and stay away

If by chance you ever need to get the vehicle repaired, you will never see that money again.
We saw the bad reviews, but concluded they might just be some unlucky people, because the other reviews were quite good.

We were 4 frineds traveling through Uganda, Kenya and Tanzania in two weeks, so we rented a car from Car Hire Kampala.

To sum up all the trouble we had:
- When they gave us the car, they warned us that we need to pour engine-cooling water in the car every day. A little weird, but ok, will do.
- 10 minutes after we got the vehicle, we find out that the trunk door doesn't lock. They couldn't fix it, but we agreed that they can permanently lock it and we'll handle our stuff throgh the back doors.
- Next day we were near the Kenyan border and police warned us that the front tyres had to little profile. They really were bad tyres. The police tried to give us a ticket for that, but we talked our way out of it.
- Nothing special for 2 days, we poured water in every day and all was good. Then we encountered our first big long hill and the radiator cap blows off. The car overheated. The owner of the car told us to find a mechanic and get it fixed, so we did. We sent him proof of repairs and payment and we were on our way. As soon as we asked the owner how will we settle the reimbursement, he started blaming everything on us.
- The car overheated a few more times in the next few days until one mechanic found that the pressure cap was faulty.
- We also needed to get both of our front tyres patched a few times, because they were so thin without a profile.
- On the second to last day also our alternator belt broke, so we had to get that fixed or the car wouldn't start in the morning.

During the whole trip we were constantly communicating with the owner, sent him the receipts and so on, but he never hinted on any reimbursement. He said he needs to look at the car first, to see what was the problem.
Long story short (not really), we return the car to the driver that will take it back to Kampala, some time later it arrives and the owner just stopped replaying to us. He ignored us on every platform we could find, so here we are.

I know searched for a review containing this information, so I'm posting it as it can help someone else.
For a reservation they require you to pay half the price in advance to this account:
Account number: 011****002 (I can't post a full number because of the site policy)
Company name: Impart Development Engineer Anchor Limited

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Thank you 4X4 times!

We are from Barcelona and my wife and I took a trip to Uganda organized directly with a local agency: 4x4 car hires Kampala. The best trip of our life. We saw what all tourists want to see but we also discovered an Uganda unknown to us thanks to our driver Allan. A unique and unrepeatable experience. Many thanks also to Pamela our favorite tour operator. Hopefully, we can come back!

2 December 2022
Unprompted review
Rated 5 out of 5 stars

I've no diction to describe how…

I've no diction to describe how grateful to services,,,the vehicles are in wonderful state mechanically,,, and fair charges,,very understanding people open discussion in case of any eventualities with atmost humility and consideration.

22 December 2022
Unprompted review
Show reviews in all languages. (57 reviews)

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