4seating.com Reviews 4,073

⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service from Manny at 4Seating
I had an absolutely outstanding experience working with Manny from 4Seating. From the very first interaction, he was attentive, knowledgeable, and genuinely committed to helping me find exactly what I needed. What really stood out was Manny’s patience and professionalism along with a warm, personable approach.

Thanks Manny for helping make my customer service experience smooth and enjoyable! 4Seating is lucky to have someone who represents the company with such care. I wouldn’t hesitate to recommend him to anyone looking for top-notch customer service.

These are fun home movie theatre chairs…we’ve had them for several years now…they’re comfortable, stylish, excellent quality…love them, along with continued customer service that's both friendly and professional!!!

Our couches are wonderful, and support is outstanding. Megan really went the extra mile to make sure we were taken care of. Thanks so much! You've got customers for life.

I had a problem with the tray tables that came with my chairs. 3 of them had longer posts than the other 2. I spoke with Megan and after sharing a photo of the two posts side by side she went the extra mile by going to the warehouse and measuring to ensure replacements would be the correct length. She was great to work with and should be commended.

I'll admit I was hesitant to spend this kind of money on furniture from a company I'd never heard of before — but I'm really glad I took the chance. I purchased a set of theater chairs from 4seating.com last June and the experience, from start to finish, has been great.

Delivery took a bit longer than I anticipated — the "next day shipping" language on the site set my expectations a little high — but once it arrived, the white glove service was seamless. The chairs were set up without a single issue.

Fast forward a few months, and the headrest on one of the chairs stopped working. I contacted customer service not really knowing what to expect, and was honestly blown away. The rep was friendly, apologetic, and had a replacement on the way before the call even ended. It was under warranty, no questions asked, no hassle whatsoever.

That kind of after-sale support is rare — especially for online furniture purchases. I would absolutely buy from 4seating.com again and wouldn't hesitate to recommend them to friends and family.

Repeat customer! Great service and furniture!

Had 7 cinema seats delivered. One didn’t work. After a quick chat with Meghan and a You Tube video found the Din plug was disconnected. Easy fix 😂😂

Ordered a row of Diamonte zero g seats to upgrade my home theater. Love them! Had an issue with a rivet in the mechanism that broke, took some pictures and sent it in. I was outside of warranty but Megan in CS was wonderful, they approved a replacement bottom of the seat to be sent out to me. Well done and thanks for taking care of me!

The theater seats look great and are comfy. Dealing with Manny was easy and I'm confident I made a smart purchase. Thank-you Manny!

So far I can only say something about the customer service (on the phone) which was top tier with Manuel Gonzalez. As well as with Joseph whom I'm assuming is a sales guy through texting. I can't wait to get my new furniture, this company so far has went above and beyond so I feel the furniture is going to be just as great 😃

I've had my couch for a little over a month and one of the backrests had a problem. 4S sent videos on how to check problem. Everyone that I dealt with was really helpful. The new backrest is being replaced at no charge to me.
Love the comfort of the couch and the staff 4S has standing behind their product.

Manny provided excellent service. We’ve had our chairs for 8 years and highly recommended 4Seating

Wonderful customer service from Megan. My sofa didn’t fit and she walked me through all of my options. Megan is a great problem solver as well as, a great listener. She truly cares and it shows. Excellent customer service! Well done 4Seating!!!

I purchased six Diamante Home Theater Seats a year ago. I love the seats and the support is fantastic. I had two of the power headrests stop working. When I contacted 4seating, they were very responsive, provided troubleshooting videos, and quickly provided the needed parts. Highly recommend.

Outstanding Customer service! Great selection and fast shipping too. Shoutout Megan!

We had a wonderful experience with 4seating! Our recliners are very comfortable and they were easy to put together. The customer service team is very kind and helpful. We will definitely recommend to friends and family.

I recently purchased two Seat craft Theater Recliners, They are very nice and comfortable. I then purchased the tablet and phone holder accessory, what I received and what i ordered were two different things in my opinion. I called 4Seating and spoke with Megan, she was nothing less than fantastic! She listened to what I had to say, then she looked into it and came up with options to resolve my issue in a matter of minutes. I Can't say enough about the customer service I received. I am looking forward to adding more matching furniture in the future.

I have been enjoying my Excalibur SeatCraft seats for well over 10 years now. Unfortunately one of my lighted cup holders stopped working.

I was able to find replacements at 4Seating but ran into a small issue and received the incorrect SKU.

However, thanks to 4Seatings excellent customer service that took care of my issue very quickly and helped me get the correct parts.

Special Thanks to Megan for all your help!

After a year, we still LOVE the chairs. Had an issue with the switches for recline but Megan in customer service immediately sent out new ones and took amazing care of us. This is the second time buying from 4seating, and won’t be the last!

Megan took the time and was excellent in her customer service.. thanks..