360 Cycles Reviews 

181
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, friendly, and patient when helping choose new bikes or accessories. People also deeply appreciate the efficient repair services, quick turnaround times, and clear communication during purchases, noting that staff members always offer honest and pragmatic advice. Though some reviewers were not happy with the service, mentioning faulty repairs, unreturned phone calls, and long delays in getting their bicycles fixed. Consumers noted that these unexpected technical problems led to frustrating experiences, inconvenience, and wasted time and money.

What people talk about most

Service

Consumers find service to be positive, highlighting knowledgeable staff and fast turnarounds for repairs like... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally friendly,... See more

Product

Users describe positive interactions with product, highlighting the great quality of bikes and accessories.... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great lines of communication and feeling... See more

Quality

Reviewers mention positive feedback about quality, noting that bikes arrive in perfect condition and sturdy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more

Rated 5 out of 5 stars

Work well done with friendly, efficient service, over many years. Unsure about most recent date. My one quibble is that I was advised that the bike would have to be left at the shop, booking in adv... See more


Company details

  1. Bicycle Store
  2. Bicycle Rental Service
  3. Bicycle Repair Shop
  4. Bike Accessories Store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

181 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(181)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, no effort spared in solving the issue. I was kept informed and would recommend 360 Cycles

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Look nowhere else than 365

From the start Max was very helpful-365 had the bike i was interested in and he set me up for a spin. I was ready to buy it and he knew in detail the ins and outs of the Bike to Work scheme.
The man from Chile had the bike ready the day and time I wanted it and had it set up to suit my needs along with help of man from, I think, Czech Republic. Overall it was top-class sales and service

9 December 2025
Unprompted review
Rated 5 out of 5 stars

KEEP SAFE OUT AND ABOUT ON YOUR BIKE !

360 bike shop, one of best bike shops around , staff very helpful and friendly , I ordered a new pair of panaracer ribmo tryes , waiting just a few days for them to be in stock , got a phone call from shop, to say are in shop for collection , very happy with the tryes and price , thanks again , Paul 👍

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Super support

Martin, Jordan & Casper the Mechanic. Super outlet for the serious and leisure cyclist. Courteous at the counter and expert in the workshop. Cannot recommend them enough.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Replacement name plate

Lost a 105 shifter name plate after a crash. Fitted the new one and all is well again.
360 cycles were great at communicating postage and delivery date.
A good experience

19 November 2025
Unprompted review
Rated 5 out of 5 stars

New customer

Iv began to pop in to 360 for all my buys
Its aon a great cycle path and the staff ate interested and actually helpful
Open 7 days aswell cant beat that

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great shop for all your cycling needs

Great shop for all your cycling needs. I have bought three bikes from them over the years and they always offer honest and pragmatic advice. Will give you honest advice on what you need and what you probably won't need. I have also bought a lot of gear from them over the years and they are consistently friendly and helpful.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Good job!

Work well done with friendly, efficient service, over many years. Unsure about most recent date.
My one quibble is that I was advised that the bike would have to be left at the shop, booking in advance, for possibly two or three days before I could be guaranteed that the job would be completed. This never happens with my car … it’s booked in for a particular day and time and everything is sorted unless a part is out of stock.
Thank you.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought 2 Schwalbe Marathon Plus tyres

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that the Marathons will be more reliable. So far so good. Quick and easy ordering and fast delivery at a reasonable price.

3 September 2025
Unprompted review

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