Service was great. Very professional. Matthew was super helpful and patient. He even came with the 2 in house installers for the installation. I had an expensive Wolf range hood but did not live u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
When I found out the shipping address was wrong after complete online order, I called the seller to correct it, they were able to help me out right away.
Having the TruSteam hood we purchased from the Oakland store in 2012, it was showing its need to replace. We decided again to shop at the Oakland Store, and were greeted by Zoe, the same person who h... See more
The ceiling panel flexes and makes sound when I lightly push up. I think it should have a crossing rib when the panel is being molded. After install the horizontal piece is a little shorter so I can... See more
TruSteam SC88, 30"
(32)
PACIFIC TRUSTEAM UC,6SPD,8W LED STRIP,SS,36"
(15)
PACIFIC AUTOCLEAN UC, 2SPD, 4W LED, SS, 30"
(8)
TruSteam SC81, 30"
(6)
PACIFIC AUTOCLEAN UC, 2SPD, 4W LED, SS, 36"
(5)
Pacific Trusteam, Rear Duct, 30in, SS, 6spd
(3)
SC98 蒸霸氣 36吋
(3)
Pacific PQ Series, UC/Wall, ACT, Black, 30in
(2)
TruSteam SC98, 30"
(4)
Company details
Written by the company
Pacific Kitchen Life has been a leader in the range hood industry since 1987. They offer the most powerful kitchen ventilation systems in the US, with CFM rates up to 900-1,200. Their range hoods are known for their quality, safety, and elegant design. Health experts recommend their products to reduce exposure to harmful cooking fumes. Choose Pacific Kitchen Life for a range hood that makes a difference in your kitchen.
Contact info
390 Kansas St, 94103, San Francisco, United States
- (888)833-8833
- info@2pacific.com
- 2pacific.com
4.8
Excellent
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vent good works good but light is dim
Vent good works good and I like the self clean option. But the showroom model has a different light than what was installed. The showroom light is much brighter. The installed one is quite dim, even at night. Turns out the showroom light is an older model. They swear that the new model is just as bright as the old model but obviously that’s not true. Please update your showroom models to be the exact same as the ones you sell.
6 June 2023
We have
We have
been using this product before, we really love it, later on We change to another product to try it out to compare finally we still have to go back to Pacific this is a great product ever had thank you so much for the excellent service greatly appreciated...
2 June 2023
install person did very good jobs.
17 May 2023
great customer service
great customer service. really knowledgable about the hood ranges and helped us select the one best suited for our needs. we just had our hood range installed today by the team. they were very professional and fast. would highly recommend this store
13 May 2023
This hood is louder than the old model.
28 April 2023
The staff come on time and finished the…
The staff come on time and finished the installation efficiently. Everything is smooth.
14 April 2023
Very good experience with Pacific
Very good experience with Pacific, We like this elegantly designed high quality product. The services we received at your store and from the installer are excellent.
12 April 2023
The man who installed the vent is very…
The man who installed the vent is very experienced, with good attitude and explained in detail as to operate the vent.
12 April 2023
Product with great quality
Product with great quality. Customer service actively followed up appointment status.
9 April 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.