Service was great. Very professional. Matthew was super helpful and patient. He even came with the 2 in house installers for the installation. I had an expensive Wolf range hood but did not live u... See more
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See what reviewers are saying
When I found out the shipping address was wrong after complete online order, I called the seller to correct it, they were able to help me out right away.
Having the TruSteam hood we purchased from the Oakland store in 2012, it was showing its need to replace. We decided again to shop at the Oakland Store, and were greeted by Zoe, the same person who h... See more
The ceiling panel flexes and makes sound when I lightly push up. I think it should have a crossing rib when the panel is being molded. After install the horizontal piece is a little shorter so I can... See more
TruSteam SC88, 30"
(32)
PACIFIC TRUSTEAM UC,6SPD,8W LED STRIP,SS,36"
(15)
PACIFIC AUTOCLEAN UC, 2SPD, 4W LED, SS, 30"
(8)
TruSteam SC81, 30"
(6)
PACIFIC AUTOCLEAN UC, 2SPD, 4W LED, SS, 36"
(5)
Pacific Trusteam, Rear Duct, 30in, SS, 6spd
(3)
SC98 蒸霸氣 36吋
(3)
Pacific PQ Series, UC/Wall, ACT, Black, 30in
(2)
TruSteam SC98, 30"
(4)
Company details
Written by the company
Pacific Kitchen Life has been a leader in the range hood industry since 1987. They offer the most powerful kitchen ventilation systems in the US, with CFM rates up to 900-1,200. Their range hoods are known for their quality, safety, and elegant design. Health experts recommend their products to reduce exposure to harmful cooking fumes. Choose Pacific Kitchen Life for a range hood that makes a difference in your kitchen.
Contact info
390 Kansas St, 94103, San Francisco, United States
- (888)833-8833
- info@2pacific.com
- 2pacific.com
4.8
Excellent
140 reviews
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Very professional installer.
The installation person call me ahead before show up. He is very nice and curtesy person. He wear the shoes cover as well. He answered all the questions. Very professional person.
3 November 2023
The person installed the hood is very…
The person installed the hood is very efficient and patient to explain how to use it.
4 October 2023
Very good service
21 September 2023
Installer was very knowledgeable and…
Installer was very knowledgeable and explained all the functions.
Great work!
2 September 2023
Good customer service
Good customer service: patient answered all our questions before we made a decision. Delivery on time. Installation handyman is very skillful, quick and clean.
I have recommended one of my friends to your Sunnyvale store.
26 August 2023
Great service for installation
Great service for installation. The service worker removed the old range hood and installed the new one. He is nice and performed professional and clean job.
26 August 2023
Excellent delivery and installation
Excellent delivery and installation, extremely professional!!!
19 August 2023
Great purchase & install experience
The in-store purchase was easy, sale staff very friendly & helpful. The install team was courteous, professional and consistent reminder via call/text simplify the wait, install was quick and successful.
18 August 2023
I bought 7 pacific hoods past 25 years…
I bought 7 pacific hoods past 25 years for different houses
Last one I had SC8236S 2013 steam doesn’t come anymore, parts problems
I replaced the GU10 LED 5000k 3 W light bulbs working perfect for years
The one I bought now the light not bright at all terrible
The long light I haven’t found any replacement , do you have any better brighter light I can buy , let me know
I bought the pacific hoods from MCS in San Gabriel from the past . Thanks
22 July 2023
I experienced great communication and…
I experienced great communication and on time deliery.
15 July 2023
The installer installed the hood over 30 inches above the counter top
The installer rejected to change the panel from 8 inches to 10 inches and insisted to install the hood. Now my hood is over 30 inches from the counter top. I called the office but so far didn't hear anything back. I am paying the installing fee but ended up by not having the ideal height for the hood. It's so unfortunate and disappointing.
(follow-up update) Pacific addressed my concern and sent a new worker to lower the hood. This worker didn't do a great job as the steel panel isn't even, but at least he lowered it. Thanks! Change to 3 stars.
16 July 2023
Reply from Pacific
Thank you for you understanding.
Very efficient and take away the garbage
13 July 2023
Great customer service!!!
8 July 2023
Oakland store
Salesperson, Zoe is patient and helpful. Installation tech is professional- installed the hood within 30 mins.
1 July 2023
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