I have been with 247 home rescue for over a year now. I have never been so satisfied with another company. 247 rescue customer service and rescue availability is on different level. They gave me... See more
Company replied
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Review summary
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Reviews shaping this summary
Was given a three hour window on the morning of the service visit. This updated during the day. Was contacted by Shah to say he would be with me in 49 mins. He arrived within that timeframe, worked qu... See more
Company replied
Really good service. Plumber booked within a couple of days, arrived as scheduled, polite and courteous, carried out repair with little fuss, left the place tidy. Could not fault service from start to... See more
Company replied
Thomas came to service my boiler He was polite respectful Nothing too much trouble Explained what he was doing Would recommend him to service anyone boiler Treated me and my home with respect
Company replied
Company details
Written by the company
24|7 Home Rescue The Premier Gas Boiler Installation and Breakdown Assistance Provider in the UK. Experience the leading gas-boiler installation and breakdown assistance services with 24|7 Home Rescue. As we strive to become the heating care insurance provider for homeowners across Britain, our extensive network of employed engineers and with access to over 3000 certified engineers ensures that our customers receive exceptional professional services nationwide. Specialising in boiler installation, insurance covers, boiler service, gas safety certificates, plumbing and draining services, pest control, and much more! Discover more about our products and services at https://www.247homerescue.co.uk You can count on us for assistance, repairs, and unparalleled care!
Boiler breakdown cover and home emergency cover, 24/7!
Written by the company
- When your home needs urgent care, trust 24|7 Home Rescue to be there. Our expert engineers provide swift, hassle-free service, keeping your home safe and warm all year round.
- With 24|7 Home Rescue, you’re never alone in a home emergency. We offer fast, reliable service when you need it most, ensuring your home stays safe and secure. Join thousands of satisfied customers who trust 24|7 Home Rescue for fast, reliable boiler breakdown and home emergency cover. We’re here for you 24/7, every day of the year!
- Confident in Our Prices: We’ll Beat Your Renewal Quote or Give You Up to £50!
- At 24|7 Home Rescue, we’re so confident in our pricing that we’ll beat any competitor's renewal quote—or give you up to £50 if we can’t! Enjoy unbeatable value and peace of mind, knowing you're getting the best deal for your insurance.
Hassle Free Cover Plans
14 Day Cooling Off Period
Every Service Agreement purchased is subject to a 14-day cooling off period. This allows the Service Provider and the Customer to cancel the service agreement without penalty. Please note that any claim submitted within this 14-day period will be subject to a mandatory £95 Excess. If subsequently www.247homerescue.co.uk the Breakdown is deemed to be as a result of an intermittent or pre-existing fault the claim will be declined. In such circumstances a Pay on Use Service is available. The 14-day cooling off period commences from the date of inception of the claim or receipt of agreement whichever is sooner.
Provided you have paid your contract fees, we will guarantee that our engineers will conduct one annual service (if this has been purchased), safety and operational check (this will be a Gas Safe recommended service not a manufacturer’s service) in any 12-month period.
Contact info
Parkhill Business Centre, BB12 6TG, Burnley, United Kingdom
- 0345 3192 247
- enquiries@247homerescue.co.uk
- 247homerescue.co.uk
4.7
Excellent
101K reviews
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The staff were professional
The staff were polite,helpful and professional. It was explained to me clearly the cause of the problems and the parts that needed replacing. I am very pleased with the work.
6 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Great service on two separate occasions…
Great service on two separate occasions from Charlie and Andrew
5 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Charlie ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
The engineer was very efficient and…
The engineer was very efficient and polite
Good service experience
6 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Easy to complete with extremely helpful…
Easy to complete with extremely helpful and knowledgeable member of staff.
6 August 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
24/7 Boiler service, gas engineer Shane
24/7 home rescue are brilliant. I tried to book a boiler service online but there were no suitable dates so I clicked the ‘ask for a call back’, which I received a little while later. The caller booked my preference and a confirmation email was received giving full details including the name of the gas engineer, Shane. I was kept informed every step of the way, such excellent communications by 24/7. Shane was a very professional and efficient gas engineer, he telephoned on the morning to confirm his approximate arrival time to carry out the service, he repaired a washer that was causing a minor leak in the boiler and also added inhibitor fluid, which we had pre-booked. Excellent service all round and I would highly recommend 24/7 from my experience.
6 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Shane ‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Quick and easy to sign up .Help from…
Quick and easy to sign up .Help from the agent was available but not required
6 August 2026
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Prompt professional engineer
5 August 2026
Unprompted review
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
Helpful engineer and very knowledgeable
Helpful engineer and very knowledgeable
5 August 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Good service
5 August 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
The engineer was polite and helpful and…
The engineer was polite and helpful and arrived promptly.
6 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue.
Charlie the engineer very polite and…
Charlie the engineer very polite and professional. Wonderful job.
5 August 2026
Unprompted review
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Charlie‘s manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Attending engineer was professional
Attending engineer was professional, efficient and courteous.
6 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Polite and professional engineer
Polite and professional engineer. Very helpful and efficient.
6 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Engineer was polite and very efficient…
Engineer was polite and very efficient very pleased with the service provided
6 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
Nadeem was courteous and professional.
6 August 2026
Reply from 247 Home Rescue
Dear,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Nadeem‘s manager receives this feedback so that he gets the praise that he deserves.
Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
excellent service
6 August 2026
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Reply from 247 Home Rescue
Hi,
Thanks for sharing your review with us and the community.
Kind Regards,
24|7 Home Rescue
Engineer was excellent and gave me…
Engineer was excellent and gave me important bits of knowledge I should know
5 August 2026
Unprompted review
Reply from 247 Home Rescue
Hi,
Thanks for sharing this feedback. We’re proud of the service that our Engineer deliver and are pleased to read your feedback. Thanks for being a 247 Home Rescue customer.
Kind Regards,
24|7 Home Rescue
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