I tried 21bit because someone on Reddit mentioned their weekend reload promos, and honestly, it was worth it. I don’t usually bother with promos because they’re full of fine print, but here it was s... See more
Company replied
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See what reviewers are saying
I’ve had a good time on 21Bit playing the different games they offer. The platform is easy to navigate, but I did find that my withdrawals took longer than I anticipated. If they could improve the p... See more
Company replied
100% FRAUDULENT dont waste ur money they do not pay out winnings they keep saying withdraw with bank transfer which i done multiple times still no payout 100% FRAUD FRAUD FRAUD ..im so sorry to hear a... See more
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21Bit has a solid selection of games and runs smoothly overall. However, I found the bonus terms to be a bit unclear, and it took a little time to fully understand how they worked. Some clearer info... See more
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Company details
Written by the company
At 21Bit Casino, we created a fun and safe place for players to enjoy online gaming with cryptocurrencies. We have a big choice of games, from slots to live casino, so there's something for everyone. The site is easy to use and supports fast crypto transactions. We also offer regular bonuses and rewards to keep things exciting. Whether you're new to crypto or an expert, 21Bit Casino is here for a great gaming experience! 🎰
Contact info
United States
- 21bit.com
3.3
Average
76 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawals are made quick
24 January 2024
Reply from 21Bіt Саsіnо
Hello Hish,
Thank you for taking the time to share your positive experience with us!
We're delighted to hear that your withdrawals have been processed quickly. Providing efficient and seamless services is one of our top priorities.
If you have any further feedback or if there's anything else we can assist you with, feel free to let us know.
Kind Regards,
21Bit Casino
Withdrawals actually works.
22 November 2023
Reply from 21Bіt Саsіnо
Hello Shaun,
Great to hear! We're thrilled that our withdrawal process is working smoothly for you.
If there's anything specific you appreciate about the process or if you have any further feedback, feel free to share.
We're here to ensure your experience with us is positive and hassle-free.
Kind Regards,
21Bit Casino
Reply from 21Bіt Саsіnо
Hello Leeanne,
Thank you so much for your kind words. We're thrilled that you find us reliable, efficient, and loyal. Providing a positive experience for our players is at the heart of what we do.
We're here to ensure your time with us is enjoyable.
We wish you continued fun and luck on your gaming journey.
Kind Regards,
21Bit Casino
excellent customer service
I found that when I was enquiring about my account the service team was quick to reply and it was easy for me to understand what I had to follow.. there was no issues with the payouts
29 November 2023
Reply from 21Bіt Саsіnо
Hello Leanne,
Thank you for sharing your positive experience with our customer service team! We're delighted you found our response time quick and the guidance easy to follow.
Ensuring a smooth and transparent process is our top priority. If you ever have more questions or if there's anything else you need assistance with, please feel free to reach out via live chat or send an email to support@21bit.com. We're here to make your experience with us enjoyable and hassle-free.
We wish you continued success and enjoyment on our platform!
Kind Regards,
21Bit Casino
Reply from 21Bіt Саsіnо
Hi lesha,
I'm sorry to hear that your experience hasn't met your expectations. Your satisfaction is important to us, and we would like to learn more about your concerns to see how we can improve.
Please provide additional details or specific feedback. Our goal is to ensure a positive experience for all our users, and your input helps us achieve that.
Thank you for taking the time to share your thoughts, and we look forward to the opportunity to address any issues you may have encountered.
Kind Regards,
21Bit Casino
Reply from 21Bіt Саsіnо
Hello Natalie,
Thank you so much for your fantastic review!
We're thrilled you've had an excellent experience with us.
Knowing that our payout times, support, and slot selection have met your expectations is fantastic. We strive to provide top-notch service and an exciting gaming environment, and your positive feedback is gratifying.
If you enjoy anything specific or have suggestions for even more improvement, feel free to let us know. We're here to make your time with us as enjoyable as possible.
Sincerely,
21Bit Casino
Never seem to win anything or receive…
Never seem to win anything or receive deposit bonuses. Site is not easy to navigate.
16 November 2023
Reply from 21Bіt Саsіnо
Hello Jeremy,
I appreciate you taking the time to share your thoughts with us. I'm genuinely sorry that your experience on our site hasn't been as enjoyable as we would like.
Your feedback about the difficulty in navigating the site is noted, and I will carefully share this feedback with the development team. We want our platform to be user-friendly, and your insights are invaluable in helping us achieve that.
Regarding your concerns about winnings and deposit bonuses, I understand the importance of both aspects in enhancing your gaming experience. I'd love to look into your account to see how we can make your time with us more rewarding.
Alternatively, feel free to explore our selection of deposit bonuses and other enticing offers by following this link: https://www.21bit.com/en/bonuses
Sincerely,
21Bit Casino
Always pay deposits on time and have…
Always pay deposits on time and have never had any big issues..
I recommend.
15 November 2023
Unprompted review
Reply from 21Bіt Саsіnо
Hi Oliver Gwyther,
Thanks for your feedback.
We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!
I wish you a four-leaf clover in your gameplay!
Sincerely,
21Bit Casino
Reply from 21Bіt Саsіnо
Hello Melissa ninja,
Thank you for your positive feedback!
We're glad to hear that you've had a good experience with our casino and that your payouts have been smooth. If you have any more comments or if there's anything specific you enjoy about our platform, feel free to share. We appreciate your support.
Sincerely, 21bit Casino
They will take your deposits and disable your account
Prior to them taking my money and shutting my account down I actually was fond of the casino. Although I have never hit for more than $100 so I can't speak to what the withdrawal process is like. They offer numerous ways to make deposits. They have no problem taking your money. I have been playing at the casino using a VPN for almost a year now here and there. Not once in my numerous discussions with customer service via the chat option has any ever told me I couldnt. Tonight I went up a This evening I went to the chat after making more than a couple deposits this week and asked for a set of freespins I earned through the loyalty program that had not credited my account. Next thing I know my account is disabled and they will not return my deposit. They blamed it on my vpn. However this could not have been the first time someone looked in my account and saw I was using one. They continued to take my money and patronize me by using terms like regrettably and unfortunately. Yet won't return ny recent deposits. It would be one thing if they said we are closing your account but should not have taken your money in the first place as VPNS aren't allowed. If they had refunded my money and disable my account at that point I would go quietly. But that's not what they did. They happily took my money then when I asked for an earned deposit bonus they took the remaining funds in my account and essentially told me to kick rocks. I do not recommend playing here at all. The slots rarely hit anything more than a few dollars and they won't hesitate to take your money and shut you down. Worst experience I've ever had with an online casino. I would attach the emails I recieved as proof but I don't have the option.
29 September 2023
Unprompted review
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