1Stop Insurance - part of Adler Fairways Reviews 829

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The reason why I use Richard's company is because it's quick and easy and I make sure I am getting the right level of cover. I'd rather do that than find that I am under covered or don't have the righ... See more

Company replied

Rated 5 out of 5 stars

We'd left it to the last minute to renew our business insurance and found the quoted costs had risen. We contacted 1Stop who quickly got back to us with a quote, costing about half of the previous quo... See more

Company replied

Rated 5 out of 5 stars

I have dealt with 1Stop Insurance for many years and have always found them to be friendly, helpful and knowledgeable. They will always go the extra mile to assist and find the best offer. I especiall... See more

Company replied

Rated 5 out of 5 stars

I have insured my vehicle with 1 stop for some years now and find them to be efficient, friendly and competitive in searching for the best deals. Sally Richard and Samantha are all very helpful for... See more

Company replied

Company details

  1. Insurance Broker
  2. Consultant

Written by the company

1 Stop Insurance - Meeting and surpassing our clients general insurance needs for over 30 years. We are Independent, fast, friendly and competitive.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

829 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

1Stop shop for all Insurance needs

We have used 1Stop Insurance for all our insurance needs for many years now.
We could not ask for a better service.
They shop around, on our behalf, for the best deals.
But they DONT go for the cheapest and end up sacrificing service. They strike the balance that only comes with long experience of the industry.
Great team
Highly recommended.

Chris and Ruth Moyler

19 February 2025
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks for your time spent giving this review and obviously your loyalty over many years. We really do try to treat every client as we would want to be treated for general insurance.

Rated 5 out of 5 stars

Efficient and friendly

Richard is always quick to respond to emails and offer advice when needed. His colleagues are friendly and the company are a pleasure to deal with. Highly recommend.

6 January 2025
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Thank you for the review and we are glad our attention to detail and old fashioned service with a modern twist continue to give our clients the general insurance service standards they want.

Rated 5 out of 5 stars

Product and Personal indemnity Insurance

I had to change our Product and Personal indemnity insurance to meet the requirements of a well-known online marketplace. Peter and his team organised this within 24 hours and I had the certificate to satisfy the marketplace. Brilliant

13 February 2025
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Happy to have been of assistance and glad that the speed of service impressed.

Rated 5 out of 5 stars

Great service again

As usual, I have received the care and attention to my requirements for my house and contents insurance. From the timing of their initial contact approximately one month before payment is required, allowing plenty of time to find an alternative company, but that has really not been necessary as they do they do that research for me, up to the time I paid 2 days before due, the team at one stop have always been on the ball.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

My go-to for insurance needs

I have worked with Richard Hiscox and his team at 1Stop Insurance for many years and they remain my go to for all my work insurance needs. I really appreciate their personal yet professional approach.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

A very valuable service!

Year on year, 1Stop have provided us with a great service, finding insurance best suited to our needs and at the best value. They take the hassle out of having to endlessly search around the market. Their customer service is great, they are always promt in returning to you and we are provided each year with a comparable renewal. Overall a very valuable service!

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Easy and efficient

Easy and efficient communication. Always speak to the same person. We have been using this company for years for our household insurance and they have just helped us to secure car insurance and saved us several hundred pounds.

23 January 2025
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

We are glad that not only does our attention to detail and first class service continue to impress but also our ability to find competitively priced car insurance cover for our clients. Thanks for your loyalty.

Rated 5 out of 5 stars

I have been with 1 Stop for decades and…

I have been with 1 Stop for decades and as ever, their care and service are amazing and beyond expectations.

23 January 2025
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks for the loyalty and decades of loyalty. We try to deliver a first class service at a competitive cost and your loyalty as a result of this for your general insurance is greatly appreciated.

Rated 5 out of 5 stars

Well 1stop insurance are simply the…

Well 1stop insurance are simply the best and can be trusted through the processes, very happy with the staff who we have dealt with over the time we have used 1stop insurance.

13 January 2025
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks for the glowing review and recognition that we try to go above and beyond in meeting our clients general insurance needs.

Rated 5 out of 5 stars

We have used 1stop Insurance for…

We have used 1stop Insurance for decades and have always found them honest reliable and professional. We have always had exceptional service and we will continue to use them for our insurance requirements.

23 December 2024
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks firstly for your loyalty and it has always been a pleasure to deal with you. We hope that in our new form as part of Adler Fairways we will continue to be of service to you for years to come.

Rated 5 out of 5 stars

Best in class renewal

Open and honest renewal information in a timely manner, followed by a responsive person when I needed a change to the insurance and someone who knew what they were talking about
Great service

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Simplified paper work and repeated…

Simplified paper work and repeated gentle reminders to renew without huge increase in quote.

13 December 2024
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks for the review and we are pleased our simple approach to General Insurance coupled with competitive prices continues to impress.

Rated 5 out of 5 stars

Always extremely prompt and courteous

Always extremely prompt and courteous. Never had such a good broker. Been with them for many years. Highly recommended if you are looking for quality and good service.

20 December 2024
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks for the review and your loyalty. We are glad our 1St Class General insurance broking continues to impress.

Rated 5 out of 5 stars

Professional and helpful service

Really helpful service, professional and polite, I would thoroughly recommend them.

12 December 2024
Unprompted review
1Stop Insurance - part of Adler Fairways logo

Reply from 1Stop Insurance - part of Adler Fairways

Many thanks for the review and we try to give our clients a first class service no matter what their general insurance needs.

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