Buyer beware, worst moving experience ever!
Worst moving experience ever. You may be able to save money by using these guys, but you will have to be a professional mover as they will trick a novice. When I initially contacted them I advised them I would need a full size moving truck. (moving a 5 BR 3 Bath house and a small 3BR 1 Bath house, into one). They ran some 'calculations' and wrote down 2100+ Cu ft (which is a 20 ft van). Since I don't have sizes memorized I let them get away with it. They show up with a rental vehicle of half the size requested, fill it up, and then are surprised when they need a second one. At that point they triple the price. When I told them leave the rest, they did me a favor and 'only' doubled the price (approx). Since my house was closing the next day, I didn't have much of a choice (they were going to pack me up a day earlier, but couldn't make it because the truck was stuck in the mud... however, they used rental equipment, so they really could have just rented another and kept the appointment and given me an out). So, when they call to deliver my furniture, they call a day before at 1pm, and tell me it's coming. Later at 4:30 pm (after the city offices close), they call me and tell me they can't deliver my stuff because the full size moving van can't go on the road that I live on, so they have to put it in two 20 ft trucks, and charge me $3k (approx) more AGAIN!. After I told them to again keep my stuff, it magically became $1900 more. They would not accept my assertion that 18 wheel vehicles were on my road the day before. Upon delivery, there were so many damaged boxes, broken and missing items (so far I believe I'm up to 19 pages on my claim, and I don't have it finished yet). When I complained to the BBB, the response was, 'put in a claim', not even answering any of my assertions. This 'family owned business' is the worst ever to have dealt with.