1st Choice Spares UK LtdReviews 

Found 1st Choice spares quick to respond to request for spares then it was poor communication regarding delivery and contact. Finally got in contact, told part was damaged after 7 days money refunded

We recently contacted 1st Choice with regards to a engine needed for my daughter’s car (by the way never had a problem with there recommended companies before) they gave us the details of three companies and had the misfortune to chose MGS autos of Macclesfield.What an absolute nightmare they have been from lying about the engine to start with,it’s a plug in and go only done 30000 miles to when it broke done after two weeks now being told it was from a 2017 car that basically should have been rebuilt before being fitted.So after spending £1200 on the engine and £800 installing the engine we are left with no option but to scrap the car it’s only worth £3000 running.It then transpired MGS purchased the engine themselves so were only acting as middle men i would seriously advise anyone thinking of using MGS to think again there after sales service in shocking and warranty not worth the paper it’s written on.

Amazing communication, great delivery time and good quality for the price, thank you

Efficient service. Web site great, Delivery on time.
Item ordered was really tops.

Very bad experience. Connected me to a garage in Scotland. Said they had the parts . Made me make the payment. Wasted my week with multiple excuses from weekend to missing hybrid expert to weather..

I asked a question and it was answerd promptly the light fitting i bought was well packaged and delivered quickly

I needed a replacement air vent for a secondhand car I’d purchased and didn’t know where to start looking. 1st Choice Spares made it so easy - within an hour of putting in my requirements I’d had several quotes. I was able to select the best price and felt safe knowing that the transaction would be secure by going through them. A great experience and I will recommend to friends.

Really nice people but took a while to get part . Worked though

Having tried two national companies, I tried 1st Choice spares, I gave them the information and they found the exact part. The company sent a photo of the part I wanted to ensure I was happy before dispatching it.

1st Choice Spares sent me a company called RM Automotive who found a part I required and was delivered quickly, unfortunately when I took it to the garage I found out it was the wrong part. I contacted RM Automotive and they immediately arranged to have the part collected and sorted a refund. Many Thanks to RM Automotive.

I needed a replacement fuse box for my van , I tried 1st Choice Spares , and punched in my details and code number for the fuse box I needed , after 15 or so minutes I had a choice of three on their website .
I made my choice and with MGS Automative LTD in Macclesfield and made my purchase .
Excellent customer service and feedback .
I received my fusebox through the post within 3 days and it was well packaged .

After trying the local dealer for rear headrest for a suzuki ignis, I tried this company. Had 3 quotes within the hour. All reasonable. I hadn't bought anything like this before so took a chance. Brilliant! The company delivered within 4 days and the head rest were correct. Very pleased with all involved and have already recommend to a friend. Thank you.

Excellent. Sent info on the part i wanted, they confirmed that i knew the part was not the same colour as my vehicle and sent additional pictures that i asked for. shipping info was very clear and item arrived on time.

Found what I was looking for. A wing mirror got my Honda Insight. It arrived after a short delay by eDHL. In very good condition and well packaged. Reasonably priced. Would definitely use them again.

good lads very helpfully sent my part in good time even sent pictures to comfirm the part was right it was wrong but they were fast in finding the correct part and sending it out will use them again

Found the part I needed and it was quickly delivered.

I desperately needed a rear right hand door for my transit 350 mid height van. I tried EBay but they were rare and what was on sale was rubbish. 1st Choice found me a breaker with one and they even sprayed it for me and it matched perfectly. Reasonably priced including delivery. The breakers were Alf Kyme Van Breakers from Rochdale, Lancs and I owe them a big thankyou for sorting it all out. They were fantastic to deal with and so so helpful. Thankyou Dave

My first quote for a tailgate came from Car breakers Birmingham for 525 delivered.
I rang them and they assured me it was the correct part. I asked for a photo, to be sure and the photo clearly showed it was from a different model. When I let them know this they sent me the correct photo but the price had mysteriously increased to 680?
I argued, on the phone that the only thing wrong with the first quote was the photo they'd sent but they were adamant that the correct tailgate was only available at the higher price despite the fact that they had all the correct information from the very beginning but had sent me the wrong photo. Cowboys!
1st choice cannot wash their hands of this kind of underhand dealing. It reflects badly on their reputation as it was their recommendation for a supplier.

I e twice ordered a part that is available and paid for it. Both times after a few days have been told they don't actually have the part.