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1Plus1 Loans Reviews 318

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TrustScore 3 out of 5

3.0

Financial Institution
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Rated 5 out of 5 stars

If I had more than 5 stars, I would give. The loan service was prompt and efficient; I don't think I have had such an experience in a while. Jason handled my requests, loan review and onboarding.... See more

Company replied

Rated 5 out of 5 stars

I recently made an application and it was quite easy and was done in a very expedient manner. Instructions were clear and efficient and I was impressed! I would suggest you give them a try. If the... See more

Rated 1 out of 5 stars

Another shambolic loan company saying a loan has been approved, making me sign a contract, then checking my bank account and instantly declining me. Surely do that first before approving and sendin... See more

Company replied

Rated 1 out of 5 stars

Poor communication, took almost three weeks for application to be processed and submitted. Finally went through a verbal contract over the phone for about 20 minutes only for it to be rejected even... See more

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Company details

  1. Financial Institution

Contact info

3.0

Average

TrustScore 3 out of 5

318 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disgusting customer service from 1 Plus 1 Loans

I called them to let them know that I fell really ill and have been undergoing rehabilitation after I lost my memory, speech and walking. I stopped working and had no income. I said I'm more than willing to pay the loan back and pay a reasonable token payment until I get back to work. They called my guarantor ( my sister ) and said these exact words" if he is ill or he died you going to pay the loan". Absolutely disgusting from 1 Plus 1 Loans. I would suggest people stay as far away as possible from them.

24 January 2022
Rated 4 out of 5 stars

User friendly

The application initially said I wasnt accepted. Then later I tried it went through successful. Apart from that its user friendly.

24 January 2022
Unprompted review

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