I wasn’t quite sure if this was going to work for me, it ended up not being what I expected. Tried to cancel and the talked me into extending the free trial. Well again looked at it and tried to see i... See more
Company replied
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I wasn’t quite sure if this was going to work for me, it ended up not being what I expected. Tried to cancel and the talked me into extending the free trial. Well again looked at it and tried to see i... See more
Company replied
The information you receive in this load board: market rates, fuel prices, border wait times, always up to date and accurate. Then to top it off, you have people like Eric Hoa as your account manager... See more
Company replied
I personally haven’t had a great deal of experience with using the app but can def attest to the customer service, which is excellent. I have dibbled with the directory where I (dispatcher) can view a... See more
Company replied
My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our... See more
Company replied
123Loadboard.com is a freight matching service providing shippers, carriers, owner-operators and brokers the most comprehensive online load and truck board. By applying the latest technologies, 123Loadboard delivers to members pertinent trucking tools to overcome challenges such as freight matching, credit, compliance issues and routing, while keeping costs affordable. For more information, visit http://www.123loadboard.com.
1321 Upland Drive, Suite 1120, 77043, Houston, United States
Replied to 100% of negative reviews
Typically replies within 1 week
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You guys are super helpful and thank you so much for everything

Reply from 123Loadboard.com
Addy was amazing. She spent almost an hour on the phone helping me to understand how to use the load board. The features are really user friendly and she provided excellent customer service and support!

Reply from 123Loadboard.com
I needed assistance with reactivating my account & selecting a plan. Adelina provided excellent customer service. Adelina was able to answer all of my questions. Thank you!

Reply from 123Loadboard.com
Great communicating experience with Chelsea. Vey helpful

Reply from 123Loadboard.com
I found this new load board and have been giving it a try out. It’s easy to use and booking loads is straightforward. The customer service so far has been top notch and they are more than accommodating with new customers.
Most of the loads are US based but they are expanding their base to provide more opportunities for us Canadian Truckers using the spot market.
Definitely would recommend

Reply from 123Loadboard.com
Going through a tough patch and they’re so understanding!! Definitely the best! Pleasure working with y’all!

Reply from 123Loadboard.com
Adelina Proveja assisted me in understanding and using the tools on the load board quick and easy. I did not see a lot of options today but I was told this is the best load board to use for box trucks, so I am going to give it a try.

Reply from 123Loadboard.com
This is a very wonderful company easy to work with and system is very easy to understand and learn the load board. Thanks 123 Loadboard.

Reply from 123Loadboard.com
Customer service helped navigate me through the load board to make it easy for me she was great Adelina Proveja was great at what she do

Reply from 123Loadboard.com
One of their employees, Chelsea, was of great help to us. She help set up our account and our plan all in a matter of minutes. You can see everything you need to know about the loads and whether or not it's right for you. Overall, it was a very good experience for us and the quality of service was very good.

Reply from 123Loadboard.com
First off, 123Loadboard is a one-stop-shop with all the tools you need right at your finger tips. As a new entrant into this business, I found this program to be very easy to use and extremely user friendly. I called customer service to make a change in my account and the CSR, Aaliyah was great! She took the time to walk me through the software and explained how the features works so that I could get the most out of my load search. She was very pleasant and helpful. I would definitely recommend using 123Loadboard.

Reply from 123Loadboard.com
The sales agent that helped me, Adelina Proveja, was super helpful and extremely thorough. Not to mention, super patient while walking me through the load process. I am looking forward to making the most use of this new and what seems easy to use tool.

Reply from 123Loadboard.com
This company has proved to be very helpful in ensuring that I know how to utilize the loadboard.

Reply from 123Loadboard.com
Miss Chelsea Smith is the reason i had a great experience. She is well knowledgeable, very passionate about making sure I have and understand what my needs are, she is dedicated in helping meet my needs on the 123 Load Board. She is just the best person I would continue to work with her. Thank you

Reply from 123Loadboard.com
My carrier has a new authority and it is hard for him to book loads. I called in to unsubscribe and Sarah took great care of me. She took into consideration that our authority was new and extended our billing date past our due date giving us the chance to book loads with companies that need 90 days or more authority. She also sent me a list of brokers that take new authorities best experience today I've had so far thank you Sarah

Reply from 123Loadboard.com
Of all the apps out there, it can be said, "you get what you pay for." Except 123LoadBoard, you get MORE than what you pay for! Besides the basic load board info (loads, brokers, rates), you get the best personalized customer service. And it's real, like the rep gives you that feeling that he/she does care about you, your business, and its success. The app is relatively easy, and its made easier by a real live demo with a rep walking you through the entire app. It's the only one I use now.

Reply from 123Loadboard.com
Chelsea was great on the phone , she called me back the next day and helped me even more.....great experience

Reply from 123Loadboard.com
Adelina was so helpful. She walked me through all of the steps that I needed to do, she explained important things that I needed to know, and she was very patient with me. Thank you again Adelina !!

Reply from 123Loadboard.com
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