daeheung lee

South Korea

Reviews

Review of BudgetAir.nl


Rated 1 out of 5 stars

Hello

Hello, this issue has NOT been resolved.

I have not received any refund, and I have not received any response to my email sent on March 7.

Your public statement is inaccurate. My case remains unresolved, and I am still waiting for proper handling.

Booking ID: BA-20390179

1 October 2025
Unprompted review

Review of BudgetAir.nl


Rated 1 out of 5 stars

@BudgetAir I sent a formal email…

@BudgetAir I sent a formal email regarding my refund on March 7, but as of March 19, there has been no response.

This issue occurred around early October 2025, and despite providing all relevant details and supporting documents, my case remains unresolved.

Booking ID: BA-20390179
#BudgetAir #CustomerSupport

3 October 2025
Unprompted review

Reply from BudgetAir.nl

Hello Daeheung,

I am sorry to hear that this issue was still ongoing, but I am glad we have reached a resolution.

Please accept my apologies for the delay. I’m happy I could step in and help get this sorted out for you.

Kind regards,
BudgetAir

Ingrid

Review of BudgetAir.nl


Rated 1 out of 5 stars

@BudgetAir I am still waiting for a…

@BudgetAir I am still waiting for a resolution regarding my refund.

Despite confirmation from British Airways regarding the circumstances of my missed flight, my case remains unresolved.

I have already submitted all relevant documents and would appreciate a prompt and fair resolution.

Booking ID: BA-20390179
#BudgetAir #CustomerSupport #TravelIssue

1 October 2025
Unprompted review