Filippo

Netherlands

Reviews

Review of Mr. Fillet

Rated 3 out of 5 stars

Bad delivery service

I love their service, but delivery should be improved. It happened 3 time that the delivery is planned at 22:30, I even receive an SMS saying that the delivery guy is close to me, but yet, the package arrives the day after. It's annoying that I have to be up until late in the evening, and then I don't even receive the order.

12 January 2026
Unprompted review

Reply from Mr. Fillet

Dear Filippo,

Thank you for your review. We are indeed disappointed that your package was not delivered properly. We will discuss this with our carrier, Trunkrs. We have contacted you about this through our customer service. We hope you are satisfied with the solution offered! Kind regards, Mr. Fillet

Review of BudgetAir.nl

Rated 1 out of 5 stars

I had to spend 9 hours at the airport and take a flight with transfer

My flight was canceled 4 months ago and and BudgetAir never informed me. I arrived at the airport for my return flight and realized that the flight didn't exist. We had to spent 9 hours at the airport because of it.

17 November 2025
Unprompted review

Reply from BudgetAir.nl

Hello Filippo,

Thank you for sharing your feedback. I am genuinely sorry to hear about your experience.

We would like to find a solution together with you. Within 48 hours customer services will contact you.

Kind regards,
Muyeenuddin | Customer Service
BudgetAir.