The same issue as so many others
The same issue as so many others. OnTrac delivered our package who knows where, even though all the shipping info is correct. Then they say it's not their fault, too bad, take it up with the seller. Her Universe says it's not our fault, take it up with the shipper. So we're out $200 because OnTrac is clearly incompetent, and so is Her Universe for continuing to use them.
24 October 2025
Unprompted review