Dave Grose

I would rate them with zero stars if I could. After our car rental and after asking them for several months, they refused to provide an invoice showing car repair details and costs that were not covered by the "top up" insurance I purchased. Finally, Zest, the car rental broker I worked with provided a refund for the amount not covered. I was very happy with Zest, but sorely disappointed in Masterkings. I would not recommend them to anyone.

Zest customer service was very helpful when we had problems during our rental, and they followed through after the rental on a difficult issue related to a damage claim and insurance coverage. Overall it was an outstanding experience renting with Zest! Thank you Zest customer service team!