ST

Sibel T.

Turkey

Reviews

Review of Esteworld Hair Transplant & Plastic Surgery & Dental Clinic


Rated 1 out of 5 stars

I bought the skin care pack from…

I bought the skin care pack from Esteworld. Due to private reasons, I requested the return of the remaining two sessions. It's been 43 days. No refund was made. The required administrators did not make a statement. I'm sharing this so they can't do it to anyone else.Update June 22. On the day I wrote this comment, I also informed that I would apply for consumer rights. Suddenly they heard my voice. On my 44th day, I was invited to the institution to make my refund payment as cash . I got my refund on the 45th day. They didnt think an apologize is needed. Update July 4. Please stop insisting me to delete my comment. this is my experience with your company and it is my consumer right to share it.

9 May 2023
Unprompted review

Reply from Esteworld Hair Transplant & Plastic Surgery & Dental Clinic

Dear Sibel,
We're sorry to hear about your experience with our clinic, and we appreciate you bringing this matter to our attention. We take customer feedback seriously, and we apologize for any inconvenience caused. We would like to investigate further to understand the situation better. Please reach out to our customer support team at info@esteworldturkey.com so we can address your concerns promptly.

Thank you for your understanding.

Sincerely,
Esteworld Hospital Group.

Review of Esteworld


Rated 1 out of 5 stars

I bought the skin care pack from…

I bought the skin care pack from Esteworld. Due to private reasons, I requested the return of the remaining two sessions. It's been 43 days. No refund was made. The required administrators did not make a statement. I'm sharing this so they can't do it to anyone else. Update June 22. On the day I wrote this comment, I also informed that I would apply for consumer rights. Suddenly they heard my voice. On my 44th day, I was invited to the institution to make my refund payment as cash . I got my refund on the 45th day. They didnt think an apologize is needed. Update July 4. Please stop insisting me to delete my comment. this is my experience with your company and it is my consumer right to share it.

9 May 2023
Unprompted review

Reply from Esteworld

Beste Sibel,
U schrijft deze review bij de verkeerde. Deze pagina is namelijk van Esteworld haartransplantatie Nederland. U heeft er ook 1 geschreven (dezelfde) op de juiste plek, namelijk bij Esteworld plastische chirurgie Turkije .(https://www.trustpilot.com/review/www.esteworldturkey.com).

We betreuren uw ervaring maar deze staat volledig los van ons. We verzoeken u dan ook deze review te verwijderen. De andere kunt u uiteraard laten staan.