RB

Roderick Boerma

Switzerland

Reviews

Review of GastroHero GmbH


Rated 1 out of 5 stars

Easier to just throw away your money

We have been waiting for a refund for over 4 months... please consider never buying from these online criminals. They propose equipement that cant be delivered. we tried to order something in March had to cancel due to their inhuman delivery times and still waiting for the refund of a never delivered product...

And the joke continuous, “…we will contact you blablabla” still no refund nor contact…

after all the time, finaly a refund and apology, got offered a 200CHF gift card for all the trouble, trying to redeem to find out if you order for 200CHF you still have to pay a 100CHF. Thank you for nothing, greatly appreciated. for us, case closed and never again, keep the 200...

9 March 2022
Unprompted review

Reply from GastroHero GmbH

Hello Mr. Boerma,

thank you very much for your valuable feedback.

We are very sorry for the long processing time of your request. Of course we will check your request immediately, prioritize it accordingly and contact you again by phone.

Kind regards
your GastroHero-Team