LU

Luca

Italy

Reviews

Review of size?


Rated 1 out of 5 stars

Customer Service totally absent

Customer Service totally absent! on their website the ask you to fill a form to contact them, i notified them that the item i received is faulty and how to exchange it. I have received no answer. I contacted the store for three days straight, only the last day i was able to speak to an assistant as nobody would ever answer.

16 February 2026

Reply from size?

Dear Lucam

My name is Georgia from size? UK Customer Care.

I hope this message finds you well. I apologise for any confusion, but I wanted to reach out to ensure you've received our previous email regarding your order. We've sent important information to your email address that requires your attention to discuss the details of your order.

Please do check your inbox, including your spam or junk folders, as sometimes emails can be filtered there depending on your provider settings. The email contains important information that will help us assist you further with your order.

Kind regards,
Georgia,
size? UK Customer Care.

Review of DoYouItaly.com


Rated 2 out of 5 stars

Overall a good site/experience

Overall a good site/experience, however i would like the chance to call directly the garage to ask what car they have avaialble (as they state a model or similar, i need to understand what is meant by similar:what models?)

7 December 2021

Reply from DoYouItaly.com

Hello Luca,
By 'similar' we mean you will be given a car within the same category (same size, space, number of seats/doors. However, the brand cannot be guaranteed.
Regards,
Lydia