LOCKED OUT FOR 4 DAYS | NO HELP AT ALL
[BE WARNED] Whatever you do, do not book at this place. They have locked me out of my apartment for four days and did not do anything to fix it. They have an 'emergency' line, but they will not do anything for you. You are literally out on the streets, you have no acces to your clothes, wallet, charger or medicine and they don't do anything. If you want to be safe, don't use this platform!
I have called 18 times, have filled 12 forms on their platform, have mailed 8 times on top of that and all they do is gaslight. Without any help only sending me a review request, asking about their service. Here you have my review.
- Regards,
A girl alone, abroad.
22 September 2025
Unprompted review