Not satisfied: I will not buy again.
I bought two knives : I received both with open boxes (seals cut and then closed with scotch), dirty blades (not damaged). Anyway it's not possibile to use them as a gift : not my idea of "good service" so I will not buy again. After Your kind reply I would like to declare : I cleaned blades, so they are ok now; I make frequently purchases on another online Finnish knives shop and they NEVER open sealed boxes ( as I am a collector I appreciate this behaviour); if You want the photo of an Extrema Ratio knife box SEALED I can send it to You as I had to buy another gift for my friend. Thank You for Your attention and best regards from Italy.
Reply from Mygoodknife.com
Dear Daniele! Thank you for review that helps us to improve our service.
Quality of products is our priority. We carefully check the goods for defects before shipping. Therefore, boxes may be opened and closed by seals again. Our staff works in gloves and quality control is making exactly to avoid any issues.
Your order includes Extrema Ratio knife - and it's box does not have manufacturer seals at all. And automatic Böker knife. Since these Böker models sometimes have problems with opening, we always check it before shipping.
We kindly ask you to send us photos of "dirty" blades and we will compare it to photos of items made on the delivery date and offer some solution if blades indeed have any issues. You are also always free to contacts us, currently we do not see any claims from you.
You are always welcome again.
Best regards,
MGK Customer service
