JS

Jade Slater

United Kingdom

Reviews

Review of Envio Rentals


Rated 5 out of 5 stars

Silent disco hire

I used Envio Rentals to hire silent disco kit for my hen do. It was great! Really easy to use and no issues with set up.

21 March 2026
Unprompted review

Review of Annabelactivecoaching

Review of Jaques of London


Rated 1 out of 5 stars

I ordered on 28th November

I ordered on 28th November. There’s been no tracking available as promised, my order hasn’t arrived, I emailed customer service and have had no reply and the phone line has no hold service so you’re just told to call back later. Really poor service, delivery now likely to miss Christmas and no idea if it’s even coming as they’ve had issues with suppliers.

18 December 2020

Reply from Jaques of London

Dear Jade,

Thank you for your order and for taking the time to share your experience with us. We value all feedback good and bad and always ensure that we learn from it. We are so sorry to hear of the issue you have experienced with the delay in receiving your order, please accept our sincere apologies for the disappointment and inconvenience this has caused you.

We are happy to see your order arrived in time for Christmas.

Kind Regards,

Jaques of London Customer Services Team