AB

ana barrenechea

Spain

Reviews

Review of GastroHero GmbH


Rated 2 out of 5 stars

disaster

I bought an outer stove with delivery in 4-8 days, after that time I contacted them and told me that there were no stock and that the date of delivery will no be until January (2 and a half months later).

i'm still waiting for my money back, they say they'll return it by transfer when the payment was made with a credit card.

Furthermore, I contact English and his replies are in German.

I have revived the transfer. Thank you

31 October 2020
Unprompted review

Reply from GastroHero GmbH

Dear Mrs. Barrenechea,
thank you very much for your critical review. We are very sorry that you are unsatisfied with our service. We have already sent you a transfer receipt that confirms that we transfered the payment.
We furthermore want to apologize for the inconvinience.
Yours sincerely,
Your team of GastroHero