500k usd hold for over 180 days and no end in sight
We manufacture own products, localize Fullfilment and last 60 days had 0 chargebacks. PayPal is currently holding 500.000 usd since 180 days.
Yesterday they sent an email saying that they were going to keep for longer with no end in sight.
Reason being
1) we dropship (not true)
2) chargebacks received (0 in 60 days)
3) change in transactions volume ( we switched off PayPal because of the reserves)
We processed 900 usd in 30 days and they are holding half a million usd to cover the risk of chargebacks....
Doesn’t make sense.
We have a business with 42 people this actions are causing a lot damage to us mentally and financially.
The best of all. No one seems to even bother to give us an explanation over the phone.
17 April 2021
Unprompted review
