Germany
Review of Conder Wines
I ordered two bottles of Bollinger Champagne.
The champagne came within a few days and was very well packed.
The price was better than by other sellers.
I’ll definitely order from Conder Wines again.
Review of eSpares Deutschland
My order came without a problem and it fit into my oven! I‘m very pleased.
Review of GastroHero GmbH
I would give this company(?) 0 stars if I could. I advise everyone to stay away from this so called business. The customer service is a joke! No one answers the phone. I made a mistake and ordered four baking pans insted of two. I tried calling customer service and there was nothing but music and a voice saying wait. After 40 minutes I gave up.
Today I received an E_Mail informing me that my order would be delayed and I noticed that the first order had not been cancelled as I requested.
Unfortunately I paid with my credit card.
Please stay away fro GastHero GmbH. Save your money
Review of bonprix
I admit that the initial mistake was my fault. I realized that the delivery address was to my husband's firm which had moved. Calling Bon Prix is like walking thru maze. When I finally reached someone the man was very unfriendly and his German was worse than mine! I am not German but my husband is. I tried to explain where the package should be sent, I gave him the number of the order and my customer number. I ended up call hanging up in anger and calling back. The second man was a bit more friendlier but for some reason getting him to understand that the package should be rerouted to my home address confused him..his German was very heavily accented. I even sent an e-mail explaining the problem in German. I still have not received a reply. This morning I called and a very pleasant man helped me. I explained the problem, he gave me the number of my package,the Hermes telephone number, and told me to call Hermes and have the deliver the package to my home. The first two men my husband and I spoke too in Bon Prix customer service were absolute unfriendly and incompetent. The third man was very professional. Bon Prix should school the personnel in manners! They should also answer the e-mails from the customers!
Reply from bonprix
Hello Jacqueline,
Thank you very much for your review.
We are very sorry that you had such an unpleasant experience with our telephone customer service.
Of course, something like this should not happen, please excuse the inconvenience.
We have of course immediately forwarded the matter to the appropriate departments for information, so that something like this does not happen again.
We are currently receiving a large number of orders and inquiries by mail, so unfortunately there may be delays in processing at the moment. We are sorry that the answer did not reach you in time. Of course, all mails will be answered by us.
If you still have questions about your order or delivery, just send us a short mail to social@bonprix.net.
Your mail will then arrive directly at our SocialMedia team and we will answer you personally as soon as possible.
Many greetings
Your bonprix - SocialMedia-Team
Review of Loovincy
I have not received my order. I’m glad that I only ordered one item but it cost€ 33,-. The money was booked from my credit card right away. Unfortunately I didn’t get information on this company before I
ordered.
Please warn everyone you know to avoid Loovincy. I see that I‘m
not the only person to have been duped by this website.
Reply from Loovincy
Entschuldigung für alle Unannehmlichkeiten.
Wir werden unser Bestes geben, um es zu verbessern.
Ihr Anspruch / Ihre Beschwerde / Ihr Feedback ist uns sehr wichtig. Wir werden unser Bestes tun, um Ihre Anliegen anzusprechen und Ihren Modebedürfnissen gerecht zu werden.
Wenn Sie weitere Fragen haben, können Sie uns jederzeit eine E-Mail (support@loovincy.com) senden. Wir werden uns umgehend bei Ihnen melden.
Einen schönen Tag noch !
Freundliche Grüße,
Loovincy
Review of My American Market
The articles come within a few days and are very carefully packed. My crackers came and not one was broken. The first time I ordered, there was a small problem, I called and spoke with a woman named Caitlyn. She was friendly and extremely helpful. I have recommended My American Market to friends and others.
