Alicia

Looking into your order made at 5:52pm on Friday, we kindly ask you to note our dispatch times as we are closed from Friday 5:30pm on wards till Monday. Your order was dispatched on Monday and was collected by yourself on Tuesday at your local pickup point you requested.

Delivery timescales are noted on each and every product page for your convenience. Please ensure they are looked at prior to ordering to prevent dissatisfaction with order delivery timescales. Thanks

Good Morning, Alicia,

Thanks so much for taking the time to leave us a review. We're delighted that you had a positive experience with us and that your order was delivered to you fast.

At Mobile Phones Direct, we understand the importance of timely delivery, especially when it comes to mobile phones, and we make it a priority to ensure prompt shipping.

Happy customers are our ultimate goal, so we appreciate your trust in us. Should you need any further assistance or have any questions, please don't hesitate to get in touch.

Thank you again for choosing Mobile Phones Direct. We look forward to serving you in the future.

Best regards,
Lacy

We regret you had a negative experience, if you would like to raise your concerns with our customer relations team please follow the link below so a member of our team can look into these issues further. https://www.stoneacre.co.uk/customer-relations

Best Wishes
IM - Stoneacre Head Office

We appreciate your business and the time taken to leave a review, Alicia. We are pleased you found the team to be friendly and helpful and we look forward to welcoming you back in the future!

Best Wishes
SM - Stoneacre Head Office

Good Morning.

Thank you for leaving a 5 star review, it is greatly appreciated.

At Totally Wicked we strive to offer the highest level of service in store and online so we are delighted that you are happy with us.

Should you require any assistance in the future then do not hesitate to contact us either by telephone, email, social media or our forum and we will help in any way we can. You can also use our live chat service which is now available on our website.

Thanks,

Rachel.