JO

Joseph

United Kingdom

Reviews

Review of Zalando

Review of Tempoxtra

Review of Lime

Review of Hearst Magazines UK


Rated 1 out of 5 stars

Scam company

Scam company

Will automatically move your time-limited subscription onto a rolling annual basis, without asking or informing you. The agent confirmed Hearst Magazine don't feel the need to check this with you before taking your money.

16 August 2024
Unprompted review

Reply from Hearst Magazines UK

Hi Joseph, thanks for getting in touch. We did request some details from you to allow us to investigate further although, unfortunately, we haven't received them. Therefore, please do reach out to our team via email at Hearstdirect@subscription.co.uk or by calling 01858 438838. We hope we can get this rectified as soon as possible for you. Thanks

Review of Ikea


Rated 1 out of 5 stars

Unreasonable returns policy

IKEA would only offer a gift card when I tried to return two cast iron pans. They refused a refund on the basis that I had opened the boxes, even though the pans and the boxes were still in perfect condition. I would find this just about reasonable (albeit harsh) if they were to spell this out in their return policy, but they don’t. They describe their refund policy as ‘generous’ and say exceptions are limited to: ‘We are unable to offer refunds or exchange for custom made worktops, food or drinks.’ It doesn’t say explicitly anywhere that if a box has been opened, even if the product itself has not been used and is in resaleable condition, you cannot get a refund.

27 December 2023
Unprompted review

Review of Everest beds


Rated 5 out of 5 stars

Good experience

When there was an issue with the initial bed I received, the company dealt with the matter very well. I was impressed with their customer service. My delivery driver, Abdul, was friendly and helpful.

1 August 2023
Unprompted review

Review of Moneybox


Rated 5 out of 5 stars

LISA for buying a house

Moneybox held my LISA which I used to buy a house. Charleigh, my Moneybox contact, was incredibly helpful throughout the entire buying process. I would highly recommend this service.

25 November 2022
Unprompted review

Reply from Moneybox

Hi Joseph, thanks for your 5* review!

Review of Preply


Rated 3 out of 5 stars

Teachers overall seem good

Teachers overall seem good. If you have an issue ever (e.g., trying to get money back if a tutor cancels a lesson last minute) Preply are a bit of a nightmare to get hold of to try and sort it out.

15 September 2021
Unprompted review

Reply from Preply

Dear Joseph,

We are sorry to hear about the issues with your lessons. This is not the experience we'd like you to go through. Please allow us to reevaluate the case, and check the possibility of tutor's replacement or refund, when applicable. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 🤩

Preply Team

Review of atruchecks.com


Rated 1 out of 5 stars

Avoid Avoid Avoid

I have had dreadful service from this company concerning the day 2 and day 8 tests I bought from them. Avoid.

20 June 2021
Unprompted review

Review of Rockspex


Rated 5 out of 5 stars

First class service

I was a little daunted by the prospect of buying ski goggles with inserts for the first time.

I spoke to Andy on the phone and from there everything was surprisingly straightforward. Andy gave me really useful and comprehensive advice. I ordered the goggles and they arrived quickly and I'm very pleased with them.

I highly recommend Rockspex!

16 January 2016
Unprompted review

Reply from Rockspex

Hi Joseph
I would like to thank you very much for your great review and top 5 star rating. It is always very pleasing to us and good for morale when customers take the time to express their satisfaction with our service. It makes it all feel worthwhile and is much appreciated.
Please tell your friends :-)
Best Regards
Andy Optometrist at Rockspex